Rated 5 out of 5 by Nova594 Peaceful rest
Great staff, convenient shuttle, and an amazing bed to catch up on rest!
October 14, 2014
Rated 4 out of 5 by midwestprof Stay in Princeton area
Westin at ForrestalVillage is at a convenient location for visiting Princeton. The hotel is clean and the staff is great. Nearby are several stores and restaurants.
September 22, 2014
Rated 4 out of 5 by DrDaughter Disgusting bathroom floor
Great hotel. Starbucks should be open later, through the afternoon. My bathroom floor was covered with hairs. This tells me that not only do they not mop the floors, they don't sweep them either. It was disgusting. I'd return, but housekeeping needs to be improved.
September 21, 2014
Rated 4 out of 5 by Alphaman06 Stayed here for a conference
The staff at this hotel provided excellent customer service. They were friendly and attentive. I was checked in within 3 minutes. I really liked the excercise facility. It was well maintained and the equipment was great. My bed was comfortable. The only issue I had was in the restaurant for breakfast. The service was kind of slow. I was expecting a buffet on Saturday
September 15, 2014
Rated 5 out of 5 by Adam Consistently Great !
My wife and I have stayed at the hotel many times. We come to Princeton to enjoy a weekend together and to relax.
As a Lifetime Platinum member, I've stayed at many hotels. As such, I am well qualified to make an assessment of this property.
The staff at this hotel is "FIRST RATE." They are all focused on the guest experience. From the moment you pull up in front of the hotel, you are greeted by the bell hop. The front desk folks acknowledge you quickly. There has never been a wait and, on this past occasion, they recognized us as we approached the front desk by name. This type of service does not happen by accident. It's the result of hiring the right people who actually care about their guests.
The rooms are well decorated. The entire hotel is clean and the location is ideal. If you are looking for a weekend with the person you love or you have a business requirement to be in the area, this is a great choice in hotels !!
December 24, 2012
Rated 5 out of 5 by smus Location & Staff
Convenient location, the staff are outstanding!
September 17, 2014
Rated 3 out of 5 by GlobalTrotter Staffs need more training
The frint desk staff did not recognize me as a platinum member, so I reminded her the platinum amenities, and upgrade availability, but apparently she did not know any of those and asked me back "what is platinum amenity?". When I checked out, the front desk also forgot to convert my green choice option into points. Apparently the staffs need more training.
September 14, 2014
Rated 4 out of 5 by vernon2026 Manager Unresponsive
The Westin at Forrestal Village is beautifully situated in a small developing shopping and restaurant community. It has easy parking and Salt Creek Grill is within walking distance. Upon arrival we were quickly greeted and given our room keys. The room was average. There was a funny smell in the room. Overall good stay. My challenge was with the manager. This was the first of what I hope would be more stays here. I reached out via email to the Manager Ms. Kupfer prior to our stay. She NEVER responded. I find that unacceptable.
September 7, 2014