Rated 5 out of 5 by GLin7 Awesome bed
The Westin bed was awesome that it took me and a great amount of effort to roll out of bed. Just loved the soft plushy pillows too :)
December 13, 2012
Rated 4 out of 5 by MB26 Excellent location and service
Excellent location. The food at this hotel is very good I ate at both Pregos and the Qbar where the food presentation was impressive.
August 31, 2012
Rated 5 out of 5 by Seb01 Gone an extra mile
Mr Puvan when an extra to assist me in arranging flowers and cake on short notice for my wife brithday. It was done with prefection.
September 13, 2012
Rated 4 out of 5 by JCM71 JCMontgomery
Great hotel in a great location! The hotel was full so I did not get my room upgrade as promised, but still a great stay!
April 15, 2013
Rated 5 out of 5 by KRISHNA25 great place to stay
Recently spent 5 nights at this hotel - excellent location , wonderful staff and great food - beats the competition hands down
December 3, 2012
Rated 4 out of 5 by austinck This hotel has great location for staying in bukit bintang KL
This hotel is great location staying bukit bintang. facilities and service overall has meet the expectation. we are given 9/10
September 11, 2012
Rated 5 out of 5 by Sayang22 I like The Westin Kuala Lumpur
The Westin is my favourite hotel in Kuala Lumpur. It's location and it's ambiance and heavenly bed are just perfect for me.
January 29, 2013
Rated 5 out of 5 by Zoroz pleasent staff
Very cozy and luxury hotel with special location near to the shopping area and viewing the twin towers, very welcome staff.
January 4, 2013
Rated 4 out of 5 by Robbie101 Great location
The hotel location is fantastic, right in the middle of shopping district. The breafast is wonderful and not to be missed.
October 15, 2012
Rated 4 out of 5 by Yuki Westin is a great hotel
The location and room comfort of this hotel is the best, however it should provide complimentary parking for hotel guest.
October 24, 2012
Rated 2 out of 5 Disappointed
It was for New Year celebration with my wife and hence i select the hotel under 2 criteria:
a. Comfort using Brand Name
With regards to location, it was fantastic as it was very near to all the major shopping attractions.
With regards to comfort, i am sorry to say but it was disappointing:
a. The room looks old and worn out and i did not expect of this from Westin especially after the rates that i paid for it. The room is equivalent to a 4 star. Very sad..
b. With regards to the service, they were prompt in bringing things to my room when i had requested for it. But unfortunately there is one staff that actually stood for a while giving us the impression that we need to tip him! Come on. Is there a need to do this?
c. The room was not properly insulated from noise geenrated from people along the corridor... My wife and i could actually hear children screaming and running around in the late morning when we were still in bed due to late night the day before and hence we did not have the rest and sleep that we badly needed.. And worse, there was this guy who knocked on the neighbouring door and it was so loud that we could actually hear it distinctly
January 5, 2012
Rated 4 out of 5 by Andy080 This hotel is honest.
Convenient for business travel and staff are helpful. I left my purse in the room for the whole day and nothing was lost.
August 6, 2012
Rated 5 out of 5 by Amandamoo Awesome Breakfast. Attentive staff. Great Location.
The breakfast buffet was absolutely awesome. So much variety and the staff were very attentive and friendly. Very fresh.
January 8, 2013
Rated 4 out of 5 by benfoo good location
Front Staff in the lobby were very helpful and has thee best quality to assist anyone cheefully. Keep up the graet job!
January 27, 2013
Rated 3 out of 5 Great location
Location wise this hotel very close to som good shopping centers and metro system. Internet charge seemed a bit high.
November 6, 2012
Rated 4 out of 5 by MYYKRO Excellent breakfast except the jams.
Wide variety of food from the bakery but the jams was served in large bottle (sharing) that might pose hygiene issue.
September 24, 2012
Rated 5 out of 5 by DHXX Brilliant ! This hotel ticks all the right boxes
This was our second visit to the Westin kuala lumpur and it dosen't disappoint. Great staff, room, and location
February 20, 2013
Rated 5 out of 5 by Ronce Well service from FIVE SENSE
Well done from Mr.Yap in FIVE SENSE restaurant. Very kind and friendly. Excellent!
June 11, 2013
Rated 5 out of 5 by Sha7 The Stay Was Incredible
I really enjoy my night and day at Westin.The Hotel certainly get that 'customer satisfaction"
that they wanted.
August 7, 2012
Rated 4 out of 5 by mry1 perfect location in KL
Very good and centrally placed hotel to stay. Comfortable and a great new executive lounge in 3rd floor !
December 10, 2012
Rated 4 out of 5 by Travel23 This hotel is in a great location in Jalan Bukit Bintang Golden Triangle Shopping & Tourist Belt
I like this hotel easily accessible to most shopping and food experience of local Kuala Lumpur.
April 21, 2013
Rated 5 out of 5 by Madeleine27 Westin Kuala lumpur
Great hotel, great staff, great food! I am platinum with SPG and I do love this hotel! Will return!
March 26, 2013
Rated 5 out of 5 by Corina Excellent stay
Everything was super n great. Loved 5 star services n super comfy bed. Spacious room .we had great time
January 14, 2013
Rated 4 out of 5 by gwm37 Dated rooms
The rooms are getting quite dated, scuff marks, scratches, need an ergo chair for the work desk
March 10, 2013
Rated 4 out of 5 by Usup Value for Money Spent
Recommended to stay. Good location, excellence in services , room comfort and staff very friendly.
November 2, 2012
Rated 2 out of 5 by Alonho Cleanliness of room is deteriorating
Condition of rooms are getting worse each time. Not as clean as it used to. Furniture getting old.
July 23, 2012
Rated 5 out of 5 by edison0619 Best Hotel Stay in KL ever!
Thank you, guys, I had a wonderful time and felt absolutely refreshed thereafter. See you soon.
February 7, 2013
Rated 5 out of 5 by NG2013 Best Hotel In the town
One of the best hotel in town...i love to stay at The westin Kl.All the staff very friendly.
March 19, 2013
Rated 5 out of 5 by Seb01 Great service
Westin KL has a great team of front line service employees. They remember you by your last name.
October 21, 2012
Rated 4 out of 5 by Babyultraboy Convenient, Friendliness, Homing
Good location and convenient if i like to see the KL most attractive shopping and eating place.
January 2, 2013