The Westin Kuala Lumpur

  • 199, Jalan Bukit Bintang
  • Kuala Lumpur,
  • 55100
  • Malaysia
  • Map

Rooms & Rates


Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Rated 4.1 out of 5 by 515 reviewers.
Rated 4 out of 5 by Location This hotel is centrally located at the shopping belt. March 24, 2014
Rated 5 out of 5 Hotel staffs are so nice Nice and well train hotel staffs. I like they way they greet to me. October 24, 2011
Rated 5 out of 5 comfortable and luxurious Great room, spacious and heavenly bed! Breakfast was excellent too. September 13, 2012
Rated 5 out of 5 by Staffs are friendly and helpful Rooms are spacious,staffs are helpful,will at stay inwestin again. February 14, 2013
Rated 4 out of 5 by Great location We spend the complete day sight seeing and everthing was close by. April 8, 2013
Rated 4 out of 5 by Great hotel Great for business travellers. Good location and excellent staff September 17, 2012
Rated 4 out of 5 by Aging room carpet. Excellent room with great bed but the carpeting showing its age. September 24, 2012
Rated 4 out of 5 by Good Hotel for all kind activities Good hotel walking distance to shopping place and business area. February 18, 2013
Rated 4 out of 5 by The pool need to be enhanced The pool water is too cold and too deep. not too kids-friendly. August 12, 2013
Rated 4 out of 5 by Great hotel, great staff Beautiful lobby and room design, big room space, friendly staff December 13, 2012
Rated 4 out of 5 by Very friendly Staff I noted this hotel staff were very friendly and excellent. March 23, 2013
Rated 4 out of 5 by Great Staff Staff met my needs and were accommodating in every aspect January 20, 2013
Rated 5 out of 5 by It was a great stay in prime location, very comfortable bed, excellent service.. December 27, 2012
Rated 4 out of 5 by EXECUTIVE CLUB LOUNGE Great environment to meet up with friends & relatives February 17, 2013
Rated 5 out of 5 by Service of the hotel is excellent The reception and housekeeping services is awesome. December 29, 2012
Rated 4 out of 5 Exceptional Hotel Good staff, good food, wish i had more time there. November 27, 2012
Rated 2 out of 5 by Cold Shower I had a surprise when I had to take a cold shower. January 8, 2012
Rated 5 out of 5 by Location and Price Excellent location, great club louge, great staff. August 14, 2012
Rated 4 out of 5 by Great Staff, Excellent Location Well trained staff. Attentive to needs of guests. April 2, 2013
Rated 4 out of 5 by Great Location Great locations for a nice hotel with good food. January 26, 2013
Rated 5 out of 5 by Westin Kuala Lampour I love the hotel services, facilities and staff. May 15, 2013
Rated 4 out of 5 by Good We liked the room and friendly staff members. February 18, 2013
Rated 4 out of 5 by Nice place to stay. Dry toilets are not friendly for all users. August 23, 2012
Rated 2 out of 5 by Frontline staff service need improvement Frontline staff unfriendly and not helpful. June 11, 2013
Rated 5 out of 5 by We love the service Westin provided The staff can provide service immediately. February 17, 2013
Rated 3 out of 5 by Customer Services Need Improvements It gives me great pleasure to say that I have had wonderful experiences staying at SPG properties, be it in Guangzhou, Pretoria or Langkawi. However, what happened on my first day at Westin Kuala Lumpur travelling with my small family was very disappointing. Upon check-in, we went up to the 18th floor only to discover we were given a room that was not made up. we had to return to the lobby and had that sorted out. Soon after, I went to the swimming pool with my kid and ordered chips for snacking. After we had finished swimming the food was nowhere on our table and as my kid was already shivering, I asked the bartender to send it up to the room instead. After an hour of waiting, I called the Service Express and was told they had got my room number wrong. I received the food later but to compound my disappointment, the bartender had the audacity to say the chips were still hot when its cold. Now, even McDonalds serve their customers with hot fries so you would expect an SPG property to do better. I am recommending this hotel to other travellers as it is in the heart of Kuala Lumpur. However, I felt compelled to write this review so as to hope the customer service would improve and other travellers don't have to go through what I went through. December 29, 2013
Rated 5 out of 5 by Great Hotel this is one of the best & Great hotel January 25, 2014
Rated 4 out of 5 by Great location and modern facilities Nice and modern hotel with great location January 19, 2013
Rated 4 out of 5 by Love the clean and white theme! Cozy feeling when i am away from home. September 24, 2012
Rated 4 out of 5 by This hotel is great, comfortable, shopping area Nice place, center area for shopping September 2, 2012
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