The Westin Kuala Lumpur

  • 199, Jalan Bukit Bintang
  • Kuala Lumpur,
  • 55100
  • Malaysia
  • Map

Rooms & Rates


Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Rated 4.1 out of 5 by 509 reviewers.
Rated 4 out of 5 by Relaxing environment Room and bathroom are spacious; equipment in gym is well maintained; breakfast has a wide variety of selections and overall food quality is good; would be nice if the hotel has a spa; occasionally had to wait for a long time for the lift October 24, 2012
Rated 5 out of 5 by Excellent as usual I'm going to Westin Hotel at KL, almost every 3 weeks. I really like the staff : friendly, efficient (even when I ask for a I phone charger, they say Yes, we'll bring you it in a few minutes). Keep this high level of service:-) I love it May 18, 2013
Rated 4 out of 5 by Good overall except food can be better Everything was fine except for the food at The Living Room can be better or at least at the same standard as Prego which I also had the pleasure of trying. The people at the front desk, lobby and conscierge were pleasant and helpful. December 11, 2013
Rated 4 out of 5 by Excellent Location, Great Food, Friendly Staff The hotel is centrally located for restaurants, shopping and site seeing. The in hotel restaurants offer excellent food, and staff exceedingly friendly and willing to help....the tour desk just a little lacking in short tours on offer. February 15, 2013
Rated 5 out of 5 by My Stay I ind this place well kept, convenient, and especially the Club floor and the breakfast on the 1st level. Unfortunately due to busy schedules I couldn't use the facilities although i brought my gym gears. I shall use it the next time. April 8, 2013
Rated 4 out of 5 by Proactive Hamzah at Check-in was very sensitive to guest’s needs, he noticed that I was having coarse voice when I was checking in and offered to send me honey lemon tea to my room. To my surprise, it was complimentary which I did not expect. January 14, 2013
Rated 5 out of 5 by verry well trained staff Very good location, staff was very helpful and well trained. Stayed three weeks in an nicely furnished apartment and would suggest an extra cleaning session after each week. We will back as we had an overall positive experience. November 3, 2012
Rated 5 out of 5 by Top Class Front Desk Front Desk guys especially Shalesh call me by my full name even before I present my passport ie they remember me like family! Well done and Syabas (Malay for Bravo) for the great job of making this hotel a second home for me. April 9, 2013
Rated 5 out of 5 by Superb! Very friendly staff, excellent food and facilities.. and of course, the location: 5 star! June 8, 2014
Rated 4 out of 5 by Friendly,happy staff which made stay relaxing & enjoyable Right from arrival the staff focused on helping me relax & enjoy my stay,there was no stiff formality,just friendly help & guidance when needed. Entertainment in Q Bar was superb & added to the relaxing experience February 12, 2014
Rated 4 out of 5 by Bed is too old We had a great experience either westin KL, every detail was great except the mattress is old n too springy and the fridge is not cold... I hope this point can help uyou provide a better service to your future customers. December 24, 2012
Rated 3 out of 5 by Good hotel but needs improvement Comfortable hotel but rooms are now becoming in need of improvement and revamp. No recognition by staff towards Spg gold member. Enhanced room or room upgrade not offered. Breakfast is very good. Excellent location. January 26, 2014
Rated 5 out of 5 by Great stay at The Westin KL My family and I enjoyed our stay at The Westin KL as it was just walking distance to shopping and eating places. The staff were friendly and helpful and the rooms were spacious. And, of course, we love the Heavenly Bed. December 24, 2012
Rated 5 out of 5 by Excellent Stay over at the Executive Residence this weekend and its nothing but great. Had business meetings in KL so bought the family over with me. They had a great time at the pool, kids club, etc whilst I was away for work. March 19, 2013
Rated 5 out of 5 by Hotel Of High Standard Staff courteous, obliging & accommodating. Top location for shopping & international restaurants. I will continue to choose the KL Westin over other 5 star hotels. May 5, 2014
Rated 4 out of 5 by Front Office I think this section in the hotel needs improvements. Firstly, this is my first time checking in using cash+award points as a Platinum member. I am not sure if I am entitled to all the Platinum member benefits as I was checking in using cash+award points. Only on the 3rd day was I made aware that I was entitled to all the benefits when one of the check-in staff handed me the list of benefits. Check in staff should remind guests of their entitlements. Due to this, my guests and I missed 2 days worth of benefits. Secondly, there was a discrepancy in billing where one of the rooms I was in wasn't billed accordingly. The mode of payment was meant to be cash+award points but full award points was billed. I can’t see how this mistake could have been made when there was already a pre arrangement on payment mode. Thirdly, one of the rooms checked out a day early which then caused one of the other 2 valid room’s keys were wrongly cancelled. Information like this is important which can prevent annoying inconveniences to the guests. In this case, it caused my guests problems. December 24, 2012
Rated 4 out of 5 by Perfect Service Excellent location right next to Pavilion Mall. Most friendly and helpful staffs all around the clock. Westin: Do consider providing free wireless connection for your guests. We are in the world of technology now. :) August 21, 2012
Rated 5 out of 5 by Very nice hotel. The hotel has a good club lounge and excellent service. We love the location as well! If I had to find one thing I would like them to improve, it would be a pool area. Then again this hotel is in the heart of KL! December 3, 2011
Rated 5 out of 5 by Great Value, exceptional facilities, excellent location From checking in to checkout, everything was perfect, the friendliness of staff was above expectations. The variety at breakfast was awesome. The fact that the pool was opened upto 21:30 made it even more relaxing January 21, 2013
Rated 4 out of 5 by Slight Disappointment Housekeeping needs to supervised more closely. In our room the bathroom marble floor was not as clean as it should be.There was dust on the telephone. Quality of food in the Dining Room seems to have deteriorated August 27, 2013
Rated 3 out of 5 by The hotel is good but housekeeping could do better I was surprised that the housekeeping would left the unwashed cups in the sink. No one washed the cups during my stay. Also, our pyjamias were left unfolded on the sofa. I think the housekeeping could do better December 28, 2012
Rated 5 out of 5 by KL Again As per usual this hotel never fails me, even though during my stay there was a problem with the hot water this was resolved very quickly. As per normal they always never fail to look after me in this hotel. December 29, 2013
Rated 4 out of 5 by Super hotel Enjoyed my 4 night stay, will stay again on my next visit in october Staff were very helpful and friendly Only minor compliant, they were a bit slow in coming woth the bill. Hotel has spmething for everyone August 21, 2012
Rated 3 out of 5 by the experience was nice, but would have been better if the service was faster all the staff was very friendly and supportive, but the service was a bit slow, we wait for long time to get our order done. but in general the experience staying in the Westin KL was very good. March 2, 2014
Rated 5 out of 5 by Splendid Another excellent stay... Hotel one of KL's finest, superb location and one of the best Exec Lounges around. Room amenities first class with very comfortable bed. QBA & Prego excellent choices for dining. March 1, 2013
Rated 4 out of 5 by Good Service Felt welcomed by the Westin staffs, they are accomodating and quick to provide assistance. Point to note, i have trouble adjusting the bathroom water temperature, it is always either too cold or too hot. March 31, 2013
Rated 5 out of 5 by Excellent Hotel I would recommend The Westim Hotel for my friends because of the following: - Location of the Hotel. - Very clean and neat. - Nice rooms. - Reasonable price - Staff dealing with their gusts. Thank you, October 22, 2013
Rated 3 out of 5 by Comfortable and great location No free wifi (something I cannot understand why this is the case for Msian hotels), car park needs some really good touch ups, rooms are dated and need some improvements. Poor sound proofing at rooms. December 23, 2013
Rated 4 out of 5 by Location of the Hotel is convenient The hotel is located at the central of KL city, which provide a great convenience to access shopping malls and restaurant. The room is spacious and comfortable. The food served in the hotel is nice too. December 25, 2012
Rated 5 out of 5 by Center of the KL city center This hotel locates right at the heart of KL city center. The large famous shopping mall is opposite to the hotel. Room is spacious and clean. Bed is perfect. Breakfast is various and plenty. February 14, 2014
<<prev 10 11 12 13 14 ... 18 next>>