Rated 4,2 out of 5 by 294
Rated 5 out of 5 by Rami Westin Kuala Lampour
I love the hotel services, facilities and staff.
15. Mai 2013
Rated 5 out of 5 by KelvinT Late-shift Front Staffs May Need More Rest
The staffs here, especially those at Executive Club Lounge, are excellent. Except one front staff I met on Monday morning (around 1:00 AM). The key card was good for elevator but could not open room door so I went all the way down to ground floor. He asked for verification, which is normal, but I gave wrong birthdate. He still let me through but looked super annoyed. Perhaps need more rest? :)
14. Mai 2013
Rated 5 out of 5 by Ritesh Home in a foreign city
I visited Malaysia with my family and decided to stay at the Westin - both in Langkawi and KualaLumpur. I must say that I came away surprized with my experience - a first with the Westin anywhere in the world. I usually fly very frequently and usually stay in other hotel chains. But the Westin was really up there - especially in terms of location, staff friendliness and service. A small gesture like the front desk staff walking with us to the Executive floor to help us check in, was remarkable - something we would never expect in another hotel property. Thank you for a comfortable stay. I will ask for a Westin next time I travel, even for work.
13. Mai 2013
Rated 5 out of 5 by TerryB excellent hotel at a good location but ....
I have been staying at this hotel for the past one month, on a very regular basis however none of the SPG points has been credited. I was asked to submit a missing stay claim on SPG every time I asked the reception about this - but should this be the norm?
Appreciate if this type of work flow is reviewed and fixed.
9. Mai 2013
Rated 5 out of 5 by Jono33 Excellent service levels
Service levels never fail to disappoint and it truly feels like a home away from home. Service levels get stratospheric if you have SPG Platinum status or book a room with Executive Club Lounge access. They know how to pamper guests albeit with discretion. Fantastic for meetings, conferences or holidays.
6. Mai 2013
Rated 5 out of 5 by Tassie2 A special experience
This is a superb hotel with superb staff. We stayed on the Executive floor which we have done previously. Improvements to the Executive lounge made this visit even more special.
6. Mai 2013
Rated 5 out of 5 by Zdmjack 被繁华与奢华包围之中
我在二月底趁喜达屋CAT还没有调整前，用积分加现金预订了The Westin Kuala Lumpur ，所以只要2800积分加45美元，现在可不是这个价位了。官网显示每晚5,000 Starpoints 积分+ USD 75，所以什么都要趁早。
3. Mai 2013
Rated 5 out of 5 by Angy Perfect location, great service
The hotel is perfectly located and with a standard above the average. Lounge is an amazing spot with a great view. Gym is one of the best but, there's no steam bath (sauna, only). Prego restaurant, part of that chain, is a good italian alternative but, if you wanna dine outside, a lot of opportunities so close.
3. Mai 2013