The Westin Kuala Lumpur

  • 199, Jalan Bukit Bintang
  • Kuala Lumpur,
  • 55100
  • Malaysia
  • Map

Rooms & Rates


Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Rated 4.1 out of 5 by 490 reviewers.
Rated 4 out of 5 by Great hotel A nice stay in the hotel, comfortable room, nice pool. We will stay here again. December 29, 2011
Rated 5 out of 5 by Reason to fall in love again Nothing beats the comfort the bed offers. Overall satisfying deserve 5 stars. April 3, 2013
Rated 5 out of 5 by Very Good Good condition, nice staff, delicious breakfast. Overall, strong recommended. March 14, 2013
Rated 5 out of 5 by The hotel made our family stay in KL A great hotel, with friendly helpful staff, in an excellent safe location. August 10, 2012
Rated 5 out of 5 by Exceeds expectation Excellent Guest Relations Staff. Memorable greeting by staff upon arrival. October 2, 2012
Rated 5 out of 5 Nice hotel, great location The hotel is great. Room is very comfortable. And the location is perfect. October 9, 2012
Rated 5 out of 5 by Excellent service The room is very clean, good service and location is very convenient . September 3, 2012
Rated 5 out of 5 by Thus hotel has great employees The front desk employees recongnise frequent guest by their last name. September 13, 2012
Rated 5 out of 5 by overall excellent everyone i interacted with was so helpful and courteous. excellent!!! April 24, 2013
Rated 5 out of 5 by Location was fantastic. Looked every minute of my stay. Staff were friendly and very helpful. January 23, 2013
Rated 5 out of 5 Hotel staffs are so nice Nice and well train hotel staffs. I like they way they greet to me. October 24, 2011
Rated 5 out of 5 comfortable and luxurious Great room, spacious and heavenly bed! Breakfast was excellent too. September 13, 2012
Rated 4 out of 5 by Great location We spend the complete day sight seeing and everthing was close by. April 8, 2013
Rated 5 out of 5 by Staffs are friendly and helpful Rooms are spacious,staffs are helpful,will at stay inwestin again. February 14, 2013
Rated 4 out of 5 by The pool need to be enhanced The pool water is too cold and too deep. not too kids-friendly. August 12, 2013
Rated 4 out of 5 by Great hotel Great for business travellers. Good location and excellent staff September 17, 2012
Rated 4 out of 5 by Aging room carpet. Excellent room with great bed but the carpeting showing its age. September 24, 2012
Rated 4 out of 5 by Good Hotel for all kind activities Good hotel walking distance to shopping place and business area. February 18, 2013
Rated 1 out of 5 by Poor Service and Overall Experience We wish to register our complain about Westin KL while we were staying at room 2407 from the 25/26 March 2014. Following are the issues that occurred during our short stay: 1. Upon arrival, while waiting at 3rd floor executive club for check-in, we found your service staff unattentive and poorly trained. Our drinks arrived late and was delivered to the wrong table. 2. We ordered room service on the 25 Mar 14 night, a plate of Seafood Ho Fan and 2 glasses of fresh orange juice with 2 sets of cutlery as we were sharing. We received our food served on a badly stained (dirtied) table cloth, only one glass of orange juice, one set of cutlery with no napkins. 3. The Room key card malfunctioned, we had difficulty in getting into our room each time. We ended having it replaced in frustration. 4. On the 26 Mar 14 morning around 10am, while my wife was sleeping in the room, a hotel personnel entered our room without any notice or ringing of bell. He entered our room and removed the room service table, and startled my wife. This is the worst thing to have happened. There is a breach in security and privacy issue that we need to address here. The question that we need to ask here is that can Westin afford for something to happen to my wife while she was sleeping when a stranger entered our room? 5. At around noon on 26 Mar 2014, we headed for Westin Café "The Living Room" for a quick lunch as we need to check out. We ordered Caesar Salad and Nasi Goreng. Not only was the food badly cooked with the rice all soggy, we were not served our salad even after our meal. 6. Upon checking out, we provided feedback to your service staff but nothing was done. 7. In additional, stationery was not available in our room. 8. We cannot located "Room Service Dinning Menu". Please contact us, our experience this time round with Westin KL is totally unacceptable. Being a regular guest, we are very disappointed. March 27, 2014
Rated 4 out of 5 by Great hotel, great staff Beautiful lobby and room design, big room space, friendly staff December 13, 2012
Rated 4 out of 5 by Very friendly Staff I noted this hotel staff were very friendly and excellent. March 23, 2013
Rated 5 out of 5 by It was a great stay in prime location, very comfortable bed, excellent service.. December 27, 2012
Rated 4 out of 5 by Great Staff Staff met my needs and were accommodating in every aspect January 20, 2013
Rated 4 out of 5 by EXECUTIVE CLUB LOUNGE Great environment to meet up with friends & relatives February 17, 2013
Rated 5 out of 5 by Service of the hotel is excellent The reception and housekeeping services is awesome. December 29, 2012
Rated 2 out of 5 by Cold Shower I had a surprise when I had to take a cold shower. January 8, 2012
Rated 5 out of 5 by Location and Price Excellent location, great club louge, great staff. August 14, 2012
Rated 4 out of 5 Exceptional Hotel Good staff, good food, wish i had more time there. November 27, 2012
Rated 4 out of 5 by Great Staff, Excellent Location Well trained staff. Attentive to needs of guests. April 2, 2013
Rated 5 out of 5 by Westin Kuala Lampour I love the hotel services, facilities and staff. May 15, 2013
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