Rated 4 out of 5 by cobyvan very nice
a beautiful hotel in a good area, walkable distance to the waterfront. the rooms we're nice and comfortable, the beds great, gorgeous bathroom with floor heating..
November 27, 2013
Rated 5 out of 5 by oscar Two steps away from Exhibition Center
Gorgeous hotel with nice rooms, great gym and the most beautiful sauna ive ever seen with view to all Cape Town.
All is steps away from the conference center.
November 27, 2013
Rated 5 out of 5 by Sylvie44 kindness of the persons
excellent hotel. Easy shuttles for waterfront and tourist buses
very convenient for the Convention center just in front
the traveler is welcomed very kindly from the beginning to the end of the stay.
Breakfast is delicious.
Only one caveat: air conditioning in the rooms is rather underpowered, and as usual a bit noisy
November 25, 2013
Rated 4 out of 5 by LPTRAVELS Nice and comfortable but...
This was my second stay at the Westin in Cape Town. It's a nice and comfortable hotel, the staff is very helpful however I would say that food is more than average for the hotel standard, both room-service selection and the two restaurants located on the ground floor. I was also disappointed not to find any outdoor space (ie. terrace) located in the hotel.
November 22, 2013
Rated 3 out of 5 by Bjide Still needs improving!
I stayed here in 2010 while attending a conference, and chose to do so again for another conference at the CTICC. I had reserved an executive room with a king size bed, and got one with twin beds. It was changed the next day, but to a room on a SPG floor instead of an executive floor. The SPG desk remained unmanned throughout my stay, meaning that we had to join the general queue (why have a preferred desk if it's not used?). On the one occasion that I went to the executive lounge, the receptionist was so frosty I did not return. All in all, this is a nice hotel, but it failed to reach the standards that I associate with the Westin brand.
April 19, 2013
Rated 1 out of 5 by Observer21 This hotel needs improvement
Disappointing stay. The room needs revamping, the kettle didn't work, I couldn't switch the TV on, the bathroom smelled, the coffee at breakfast never arrived and the promised emailed copy of the invoice still hasn't arrived. Staff seemed unwilling and ininterested in doing anything about my complaints
November 20, 2013
Rated 1 out of 5 by Philip3636 internet is pathetic at best
OK, let me begin with all the positives as this is my third time staying here.
- Hotel is really nice. Rooms are great and the location is good too.
- Exec club is really good.
-they also have a shuttle that takes you to the waterfront which is nice service.
Negative: is their internet service is horrible! I couldn’t get it in my room for 3 days after complaining for 3 straight days. Finally, got it to work on the 4th day. Not even sure why I tried in the first place since it was at a snail’s pace when they got it to work in my room. I then went to the lobby and had the same experience. I cannot stay here again until they fix the speed and their internet since I go for business.
It’s a shame since I like the hotel even though it’s not as close to my office as other hotels. However, I must stay at these other places unless this gets fixed. If you don’t need internet, then I do encourage you to stay here.
September 10, 2012
Rated 4 out of 5 by Beth27 Wonderful Westin
One of the best Westins. They were full and could not offer me a late check-out. But they did offer the showers in the spa for us to freshen up. The breakfast in the Executive Lounge is plentiful and good quality although no change in the offerings for the past few years. Kepp up the great service.
November 6, 2013