Rated 4 out of 5 by EdhieSR Near city center, good quality of foods
This hotel is next to CTICC where I participated in an international conference. It is in city center and about 15 minute walk to W&A waterfront and green market. The hotel served a very good breakfast and overal tasty and organic foods.
October 6, 2014
Rated 1 out of 5 by GAS1957 Dont stay here if you need good internet services
The hotel is great but the internet service is sadly not. Planitum Starwood Guests all over the world usually have good and unrestricted internet download . This is the first Westin I have ever stayed in that is restricting the internet service so you have to pay for normal service. I would not recommend any SPG business people stay here ..
October 4, 2014
Rated 5 out of 5 by Paddler13 Superb service and experience
Staying at The Westin was a superb experience. The facilities are magnificent, the staff are superb and the food was fabulous........it was an awesome stay.
October 3, 2014
Rated 4 out of 5 by TonyGo Good place to rest
Overall the Hotel is situated in an excellent location and it is very clean and neat. On my next visit with my family I will most certainly consider the Westin Hotel
September 30, 2014
Rated 3 out of 5 by Jashel This hotel has great features
The Hotel met my standard expectations.
September 25, 2014
Rated 5 out of 5 by kilo1 staff tops
proffesionalism, attentative staff, quality of ammenities
September 23, 2014
Rated 3 out of 5 by bondpisces executive lounge on 19th floor
the attitude of the staff in the executive lounge on the 19th floor needs to be corrected . the approach was cold and with a attitude . I was greatly dissapointed with this behaviour . I had a guest for breakfast in the morning to whom i had to show some catalogues and have a business discussion on breakfast table . i had requested them to give me a table of 4 so that i have more space . inspite of there being empty tables of 4 , she refused and alloted us a table for 2 only . This is ridiculous and never experienced in any other hotel . also i had requested for a late check out till 4 pm and they gave it to me till 2 pm only . As a starwood member that is the least they could have done
September 11, 2014
Rated 5 out of 5 by Gerrym810 Great Features
Wonderful stay. Very accomidating
September 10, 2014
Rated 4 out of 5 by CH007 Good hotel near conference centre and waterfront
Good hotel close to the CTICC (walking inside hotel) and the V&A watrfront (driving distace).
Excellent sleep quality and security. Only isse is the rooms that are west front is extremely hot in the afternoon.
September 5, 2014
Rated 5 out of 5 by Jinty56 Great location for Exploring Cape Town
We made a spontaneous decision to spend a long weekend in Cape Town--we are living in Namibia for the year, and decided to use some Starwood points. We loved the upgrade, had great views of the water. The "continental" breakfast was superb and the service was outstanding. We plan to visit one more time before leaving Africa and will stay again at the Westin.
September 2, 2014
Rated 5 out of 5 by eldeane Best Service EVER!
I travel for work and pleasure extensively - on the road more than 50% of the year - and normally stay in top hotels around the world. I can honestly say the staff at the Westin Cape Town are the best I have ever encountered. I highly recommend staying at the Westin when in Cape town.
August 29, 2014
Rated 5 out of 5 by Bry20 Very relaxing weekend
My husband and I enjoyed a relaxing night away at the Westin Cape Town. Everything bout the stay was very enjoyable and comfortable. The room was large with fabulous views of the city. The bathroom was spacious with a fabulous shower. The bed was VERY comfortable.
The spa also boasts the most amazing views whether in the sauna, pool or hot tub. Did not have time for a treatment unfortunately.
We ate in ON19 and enjoyed a delicious meal with attentive service. Breakfast the next morning was the perfect way to start to the day with a delicious variety of food available. The freshly juiced spinach and papaya juice is a must!
August 25, 2014
Rated 3 out of 5 by Sahara7 Dissapointments in 5 star Hotel
My rooms kettle was not working, had to be replaced. The hairdryer was out of order, had to be replaced. Housekeeping did not replace the used tea bags, I had to phone them to replace. I order room service, food was very good but salt pot had no salt. My room did not have any 'Do not disturb' sign, I had to create a handwriiten one. At the breakfast table, the salt pot had salt but was so clogged from damp weather, did not run. All in all, very mediocre experience except for good food and friendly service.
August 24, 2014
Rated 5 out of 5 by FiFi A Must Stay in Cape Town
We arranged pick up from the airport through the hotel as we were getting in late. Our driver was on time and promptly delivered us to the hotel. Our room was upgraded to a corner suite with a gorgeous view of Table Mountain and the Wharf. The room was functionally well designed and beautifully decorated. It seems everything for a guest's comfort had been considered including the amply sized bathroom with separate toilet, shower and dressing room and heated floors!
The executive lounge was also beautifully designed and amply sized for a large number of guests and the food selections for breakfast and cocktail hour were outstanding.
Our best memory of the hotel will be the warm congenial staff who made us feel so comfortable and welcome. We truly regretted saying goodbye to them when we left.
August 24, 2014
Rated 4 out of 5 by Jsl72 Nice stay, thank you
In general, I had a nice stay at the hotel. Room was nice, staff were helpful and welcoming.
August 19, 2014
Rated 5 out of 5 by KRRC Will Come Back
Great full brekkie in the lounge, comfortable room, great stay.
August 14, 2014
Rated 5 out of 5 by Zulu77 Business travel
I travel almost 75% of the time but mostly to SADC countries on business. This hotel by far exceeded many 5 star hotels.
Check-in was quick and easy, valet parking excellent all day & night. This is now my 1st choice hotel for my business travels to Cape Town.
August 11, 2014
Rated 4 out of 5 by Thulies The Unforgettable Experience
The 3 nights spent at the Westin is truly memorable. The hotel staff are so welcoming and helpful. The hotel proximity to the airport shopping malls and city centre is great. The hotel shuttle services is jaw dropping with world class cars and friendly chauffeurs. The meals are so healthy. The hotel has comfort in the rooms with a great view of the city. The gyms, dinning and guest rooms all have a great view of the city. In a few words Westin feels more than being at home.
August 10, 2014
Rated 4 out of 5 by drsp01 great for conferencing
Old Harbour Lobby a great venue
August 7, 2014
Rated 5 out of 5 by Znil Comfortable and convenient, ideal for business
Large rooms, astonshing view, comfortable furniture and bed, very nice large bathroom (I specially appreciated the heating floor), good WiFi coverage, room service is quick and efficiant, fitness room is well equipped.
Different restaurants and bars.
Nice stay for business, conveniently located for those having an event at the Congress Center.
August 6, 2014
Rated 5 out of 5 by musti62 Comfortable with beautiful views
Stayed for 3 nights and had a lovely relaxing time
The hotel is spacious and gives a feeling of tranquility
August 6, 2014
Rated 5 out of 5 by NickyR Food
The food was first class. The accomodation was luxurious.
August 5, 2014
Rated 4 out of 5 by Neetu01 Spacious and modern hotel
Overall a great experience !
Stayed 1 nite only
Few issues :
1.flow was not adequate and cud not obtain the the right temperature easily
2.Drain placed in wrong area as one had to literally stand on it while showering !
3. Only 1 soap provided , one really needs 2!
Drawing the curtains was not easy as one had to b careful not to damage them and it would not concertina gracefully , also the 2 drapes on the right were fixed ... Disappointing ! Also the metal at bottom of the drape was sticking out and can easily hurt someone!
Additional tissue dispenser at the pedestal at headboard wud have been welcomed!
August 4, 2014
Rated 5 out of 5 by Coins26 This hotel was excellent.
My stay at The Westin met each and every expectation.Staff at the hotel was very pleasant and most helpfull.I would definately recommend anyone going to Cape Town,to go and stay at The Westin.
August 4, 2014
Rated 5 out of 5 by KO2014 Great Stay!
Stayed at the Westin for a conference in July 2014. From the moment we arrived to our departure, the staff and service was impeccable. The breakfast (my favorite meal of the day) was outstanding. The room was large and comfortable and the bathroom was roomy and well laid out.
August 3, 2014
Rated 5 out of 5 by simple77 Fantastic Hotel
I really enjoyed my recent stay as the staff were just fantastic from check in to check out. I was very grateful for the SPG upgrade with access to the lounge with amazing views and top notch food & service. Hotel itself is modern & sophisticated yet approachable. The shuttle to V&A Waterfront is really convenient and the driver was super friendly. I would definitely stay here again.
August 2, 2014
Rated 5 out of 5 by Gmx800 Superb
I strongly recomend it. Facilities are great, services are excellent. Shuttle services works perfectly... Breakfeast is good with a great view in 19th floor.
July 30, 2014
Rated 5 out of 5 by smpaiva Great experience
Amazing staff responsability and kindness
July 29, 2014
Rated 4 out of 5 by Smkg1zn Thank you
I would like to Thank everyone at the Executive Club for the their amazing service, they really go way beyond the call of duty! I would like to Thank the valet parking team who really make staying in Cape Town a pleasure, they treat me like family. Most of all, the Duty Manager who understands the saying "the guest is always right", Ms Florencia, she is a SUPER STAR!!!!!!!!!!!!!!
July 28, 2014
Rated 5 out of 5 by Sterri99 Great hotel!
As an SPG Gold member, we received an upgrade to an Executive Room. This was perfect since it provide more space for us since we were traveling with children. The beds were already set up for the children since we were checking in very late at night. Although the hotel seems to be more oriented to conference/business clients, the staff was extremely courteous and professional and made my stay with kids excellent. The Executive level breakfast is fantastic!! Although we have family and timeshare in Cape Town, we enjoy staying at the Westin for a night or two as a treat! We look forward to our next stay. I would like to acknowledge Ideries Petersen for his assistance in making our stay so enjoyable.
July 26, 2014