Rated 4.3 out of 5 by 158
reviewers.
Rated 3 out of 5 by Bjide Still needs improving!
I stayed here in 2010 while attending a conference, and chose to do so again for another conference at the CTICC. I had reserved an executive room with a king size bed, and got one with twin beds. It was changed the next day, but to a room on a SPG floor instead of an executive floor. The SPG desk remained unmanned throughout my stay, meaning that we had to join the general queue (why have a preferred desk if it's not used?). On the one occasion that I went to the executive lounge, the receptionist was so frosty I did not return. All in all, this is a nice hotel, but it failed to reach the standards that I associate with the Westin brand.
April 19, 2013
Rated 5 out of 5 by JandH Even a gem can have a flaw
Absolutely first rate staff. Management went out of their way to ensure we were able to extend our booking through a period that was extremely busy. Great facilities and location. The waterfront shuttle service is excellent. Only flaw in the otherwise large and comfortable executive suite was the sofa in living room. Just not designed for sitting comfort. But even diamonds have flaws. Thanks
May 12, 2013
Rated 5 out of 5 by Reelin this hotel is the best in Cape Town
as always, the Westin Cape Town is the best in hospitality and unconditional caring.
The staff are very warm toward guests and special thanks go to Nathan, Reginald and Lovemore who go out of their way to make us feel welcome, and this is the very reason that my Family and I always stay here. This is home from home.
May 12, 2013
Rated 1 out of 5 by Christo Terrible stay at Westin
What a bad experience. Even in countries tastered by war does one not get the treatment I received at Cape Town Westin. I couldn't get to my hotel due to police checks. To get into the hotel v was just as bad with police all over. This is crazy
May 10, 2013
Rated 5 out of 5 by stopher1964 Another!!! Incredible stay
This was my second stay here at the Westin Cape Town, and I was just as impressed this stay as I was after the first. On both occasions, it was for a stay of 5 days, so I had a chance to try quite a few of the amenities of the property. I had just finished a month of trekking around Southern Africa and this was a perfect way to pamper myself, nice little oasis of luxury. The lounge for sundowners was THE perfect way to wrap up a day! Thank you again for a wonderful stay! Would I return? I CAN'T WAIT until the next visit!
May 4, 2013
Rated 5 out of 5 by BETTY46 GREAT PLACE
THE WESTIN CAPE TOWN HAS A GREAT LOCATION, THE STAFF VERY FRIENDLY AND PROFESSIONAL. WE WILL HIGHLY RECOMMEND THIS HOTEL
May 7, 2013
Rated 5 out of 5 by David Great location and service
Outstanding service with excellent accommodation. We were upgraded to the executive levels with access to the lounge. While my daughter was not staying with us, the host of the lounge welcomed her to have breakfast and cocktails with us. The hotel is right in the center of town and a 10 minute walk to the wharf area.
We did have a problem one day when the internet was down and we needed it. Otherwise, we had a great experience over the 5 nights/days we were there.
April 25, 2013
Rated 5 out of 5 by Boss1 Great Service
We experienced great and prompt service. The free wi fi and shuttle to the V&A Waterfront just add to the convenience. The views of the city are unparalleled.
April 29, 2013