The Westin Grande Sukhumvit, Bangkok

  • 259 Sukhumvit Road
  • Bangkok,
  • 10110
  • Thailand
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 362 reviewers.
Rated 4 out of 5 by Central Good location, friendly and helpful staff. Only issue is that the pool water is salty... not sure if it has been properly cleaned. February 18, 2013
Rated 3 out of 5 by OK After traveling for several days, we were looking forward to sleeping in Westin's Heavenly Bed. Unfortunately, the bed was not heavenly. The sheets /duvet set were to standard, but the bed itself was harder than a rock.You could not sleep on your side without waking up with shoulder pain. Staff was very attentive and wonderful, we ate at all of their restaurants. I wish they had another bar available at the hotel during the evenings that was quieter with background music or piano music. The daily Phillipino singers were a nice treat for the first day, but by day 3, they weren't any longer. Hotel is very centrally located. February 16, 2013
Rated 4 out of 5 by very comfortably! It is close to a station. The staff is very FRIENDLY. I would like to use, when going to Bangkok. February 7, 2013
Rated 4 out of 5 by Great location and service but a bit dated... Great location right on Sukhumvit, next to Asok Skyrail station and opposite Terminal 21 shopping centre / cineplex. Great service, comfortable room and good breakfast. But the hotel feels a bit dated and would have liked a more modern gym with natural light and a bigger pool...so would consider somewhere with a lighter more modern feel next time.... February 5, 2013
Rated 5 out of 5 by Great Comfort and Pleasant Staff If you need a hotel that gives you the best comfort, good food, traveling convenience and pleasant staff, this hotel is excellent. It might not be so new compared to its nearby sibling but it meets every expectation of a 5 star hotel. February 5, 2013
Rated 3 out of 5 by No recognition for SPG i had been staying in westin sukhumvit during my last few trips to bangkok. previously upon check in, the front desk is able to identify my SPG status through the system. however this time, the staff did not identify my SPG status. i had to remind her and provide her my SPG number. previously, everytime i am given SPG floor, which is the higher floors. however for my most recent stay, i was not given SPG floor, much to my dissappointment. i am very happy with the rest of the service and will continue to stay in westin for my next visit. however i hope the front desk service can be improved. February 3, 2013
Rated 4 out of 5 by Impressive location in the heart of happening and business Bangkok The Westin has a great location, on Sukhomvit and close to both rail systems. I worried when I arrived if the place was going to be noisy due to being in such a prime and lively location but I was relaxed the minute I stepped into my room and it was quiet and not noisy. Food at the restaurant is of great quality and taste too, which is a major plus. February 3, 2013
Rated 3 out of 5 by A dated decor in a 3 star package This hotel had a good reputation 10 years ago and since that time has done nothing to improve the accommodation facility. The decor is 1950's with dark wood and well worn furniture. Drawers were worn and wouldn't close unless the one above was lifted, the carpet was old and gaped at the seams as well as requiring re-stretching to take away the ripples. All in all, one of the most disappointing hotels which bills itself as 5 star but is only 3 star in the accommodation area, worse, we were placed in a room on the non-smoking floor that reeked of cigarette smoke, we refused to stay so were downgraded from the SPG floors to a lower level. I would not recommend this hotel to anyone who expected the usual Westin standard. The restaurant "Taste" is good. February 3, 2013
Rated 4 out of 5 by SPG Recognition can be improved further It would be good if SPG Gold and Platinum members are given special queuing privileges and attention. January 31, 2013
Rated 5 out of 5 by helpfull freindlystaff We felt welcome, fantastic breakfast and evening meals att reasonable price January 30, 2013
Rated 5 out of 5 by Vacation Visit This was a very nice property in a great location. The staff was extremely helpful and attentive. I would recommend this property to anyone staying in Bangkok. Lastly, we very much enjoyed the tours set up in the lobby of the hotel. CM January 30, 2013
Rated 5 out of 5 by Love the location and room comfort Comfortable bed. Location to public shopping and transport is great! January 28, 2013
Rated 4 out of 5 by Good service but jaded facilities Good service and great location but facility is slightly jaded. Gym attendant was helpful and friendly but gym is congested, equipment is worn and several common equipment e.g. sit up bench are not available. Lift is ok but signs to indicate facilities in the lift is so small and dimly lit that I had problem finding the facility. But overall still a great hotel. January 27, 2013
Rated 4 out of 5 by Okay, but I wish it would have been better Really good location, right next to Terminal 21 and Asok Station, with plenty of food nearby and a supermarket downstairs. Called the Service Express to ask for some facial wash, but was simply told that the hotel does not provide, without any alternative. Also, the procedure to obtain the internet passcode is rather inconvenient and a waste of paper, as we have to go to the Concierge desk to get the internet passcode on a piece of A4 paper, and this code would only be valid for 1 hour. Ate the buffet breakfast on the first morning, and very sadly, it's undergoing some construction works so the tables are set a little too closely together and I could hear the entire conversation of the guests from the neighbouring table. The food selection was pretty good, but no one was ever manning the waffle station and the noodle station. The salad bar took some time to be topped up as well. The pool was nice and deserted on the night that I went for a swim, but it was freezing cold, and the area with the Jacuzzi was a little too shallow, with nothing to hold on to, so I found myself slipping away. My companion had longer legs so he was able to sit relatively comfortably, but it might be something to look into, to provide more handholds in the pool itself. Lighting inside the pool itself could be improved. On the first day I found a dark stain on the room carpet, but decided not to mention it as there were gorgeous bedroom slippers available, but the next day after my room was made up, it was rectified, so that was good. Water was very generous and they emptied my minibar of items upon request very promptly. Found myself being more friendly to the staff than the staff were to me though, but all in all I don't think I had a very bad experience. Will consider coming back if improved. January 27, 2013
Rated 4 out of 5 by Good facility Good hotel that's centrally located. Staff are very friendly. The wifi service in the gym is very poor. No signal at all. January 19, 2013
Rated 4 out of 5 by Good location. Near BTS. No free Wi-Fi in room. The hotel offers free WiFi in the lobby area only. The facilities were nice. The hotel is in a convenient location; right next to the BTS off the Asok stop. Personally, I'd rather stay somewhere with free WiFi in the room. January 19, 2013
Rated 2 out of 5 by Good hotel for Business in BKK Good location in the heart of bangkok. Fair Standard benefits for SPG platinum member.Club lounge benefits and small breakfast buffet.Not easily to recevie upgrading room to standard suites : stay 4 times never had once upgraded suite. Overall of service are fair. January 14, 2013
Rated 4 out of 5 by Slice of Bangkok Great location for those who loves the modern Bangkok - great food joints and shopping options. January 11, 2013
Rated 5 out of 5 by great location and staff We have stayed at various hotels for the past 10 years of our traveling to Bangkok - but we will never stay anywhere else but the Westin from now on! The staff is outstanding, in every area of the property and the location can't be beat. We had more time to spend doing stuff we wanted to do as we were not stuck in taxi's or traffic, traveling long distances. The proximity to the train and shopping combined with the staff can't be beat! Some areas are ready for a refurb like the carpet in the rooms, but that is very small note in an overall outstanding property. January 10, 2013
Rated 4 out of 5 by Great stay Great hotel in a great location in Sukhumvit. BTS and MRT is just around the corner, so can easily go everywhere in Bangkok. I had a good rate when I made the booking, and before checking in I was given av offer for an upgrade to a executive room for 1500 baht per day including access to the club lounge. The room is big and looked modern, but I never really liked carpet on the floor, as it feels dirty. I were given late checkout until 4pm, and could stay in the cloub lounge and enjoy the happy hour + the pool area until I left the hotel around 8pm. I really appreciated that. Overall the staff was very good at this hotel, but some lacked attention towards the guests. Pool area is nice, but drinks and food is very expensive and they add service charge and government tax to your bill (17.7%). Breakfast was ok. Will definately stay here again if I can find similar rates. January 10, 2013
Rated 5 out of 5 by Bangkok Great location. Very nice hotel. Good value. January 7, 2013
Rated 5 out of 5 by This Hotel Staff was very customer oriented. Great hotel & great staff January 6, 2013
Rated 4 out of 5 Very Comportable but very Noisy I stayed during Christmas.. Westin hotel is located front of Terminal 21.. My stay season was timing for parties...So terminal 21's hotel garden had a parties everynight. But..they are not professional singer or professional artist...So they made very big noise until midnight.. The problem was hotel rooms has no soundproof window.. I had to endure their song(almost noise). Other thing was perfect, but every night nightmare was started...I could'n get a sleep until midnight.. January 6, 2013
Rated 5 out of 5 by Great Staff! Personalized service staff from reception to cleaning personnel. We felt welcomed & well attended to by our queries & needs. Definitely will stay here when we are back in Bangkok. January 6, 2013
Rated 3 out of 5 by This hotel needs a little refurbishing The air conditioner temperature is not adjustable. Either on or off only. The water temperature suddenly turns really hot while showering and it delayed to turn back cold. Almost got burnt from the shower. When I first got into the room, the carpet smell is very strong and not very pleasant. Pool is a little small to cater for so many hotel guests. Otherwise the overall hotel is good location, good services, and really heavenly bed so comfortable for sleeping. January 6, 2013
Rated 4 out of 5 by Great stay Had a great couple of days in a hotel i most definitely will consider to return to again. Great staff, nice rooms and cozy pool area and good location with direct access to BTS (skytrain), only a few stops away from Siam center. January 5, 2013
Rated 4 out of 5 by Nice large room with great bed Nice room with well appointed bathroom with large bathtub. The bed is very comfortable. Great location too! January 5, 2013
Rated 4 out of 5 by It is well updated hotel. Also recommend to keep some more collections of Single Malt .... January 4, 2013
Rated 3 out of 5 by This hotel needs refurbishment This is the second time I stay in Westin BKK. Hotel needs serious refurbishment. It is not very clean or in the top-notch condition like the rest of the Westin Hotel I used to stay at. January 3, 2013
Rated 2 out of 5 by Disappointing Stay Could improve on the Interior Architecture. We stayed in a five star hotel at Bangkok for 7 nights (Super Duper Stay) prior to 5 nights here. We booked two rooms. Paid more than the previous hotel rates. Problems accommodating wheelchair senior citizen as they have only one room for them and this was booked by another individual. Door access was poor as it does not open clear enough for a wheelchair(wc). One has to push the wc through with scrapes on either side though we were careful. Shower door opens only till approx 65 or 70 degrees. A wc bound person with a walker cannot access. The main bathroom area has no floor trap so any water spill from the bath tub - well you have to clean it yourself , if not the whole space gets flooded. I mean you could have a fish tank in few minutes. All bathrooms have the same problem. The upstand at the bathroom shower does not allow for water form the main area to go through. Shower doors were without the plastic edging. So any shower water whilst showering went out. No hand held shower in the main shower enclosure except in the bath tub. The interior was extremely tacky with greyish mosaic tiles. Beds not comfortable. Only one loose luggage rack for one bag. The others you have to place on floor. No other space for small bags. There is s study table though. I think this hotel has been refurbished and has not been originally designed to meet good hotel interior standard. I am positive there are better hotels under this brand. Good access to the BTS Asoke. Meanwhile this is our experience. Staff were good and hospitable. Did a good cleaning job, efficient in responses except for the taxi booking to airport on the last day. Confirmed at 11.30 am morning and updated for 12.30 afternoon. Advised the conceirge to ensure the taxi driver was informed on change in timings. Our documentation was updated,However the taxi driver was not informed and we had some issues at the airport as the Taxi driver had claimed that he had lost a ferry due to our delay. Its just the room usage was quite unappealling and as such daily stay was not pleasant. January 2, 2013
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