The Westin Grande Sukhumvit, Bangkok

  • 259 Sukhumvit Road
  • Bangkok,
  • 10110
  • Thailand
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 382 reviewers.
Rated 5 out of 5 by Getting better! I had a lovely stay here and feel like this hotel is improving. 1- Upgraded to a 1 BR suite with 4pm late check out. Nice batting average here on upgrades as Platinum. Not 100% but probably 3 out of every 4 stays. Showerhead is rainfall now too (used to have much worse showerheads). Lighting in bathroom is still too low however and needs to be fixed. 2- Breakfast is good although it is not vegetarian friendly. In fact, I'd go so far as to say it is delivered improperly. Here's what I mean. On day 1 they offered three hot Thai dishes. Shrimp fried rice, Pad see Ew Talay (large noodles and seafood) and fish. Yay for me as I do eat seafood. On day 2 they offered a chicken dish, a beef dish and veggie fried rice. Boo for me as I don't eat meat. Now why would you offer 100% seafood one day and all meat the next? Why not offer one seafood, one meat and one veggie so everyone is happy? Further they have a large selection of dim sum. But even the seafood one's have pork or chicken in them. So if you don't eat meat you can't share in their dim sum. Why not offer some veggie or seafood only dim sum? In any event, there is still other things to eat such as salad, fresh fruits (albeit limited selection), and omelets. Still it could be so much better. 3- Gym is usable for short stays. One thing that would improve it tremendously is if they added some TRX ropes in the stretching room. But gym works in a pinch and I appreciate the free weights as they have light weights for small muscle groups. 4- Pool is small but fine for a short stay. Wouldn't want to lay here for a week though. 5- One thing I really like is the new happy hour for Platinum Ambassadors. I always disliked the sole club lounge happy hour at the Westin. Now I can enjoy drinks in the Zest Bar from 5:30-8pm daily (the bar on the 7th floor). Music too. I applaud the move. Personally I'd prefer a 6-8:30pm happy hour, but that's just nitpicking. Only issue is that sometimes the Zest Bar is closed for private events. If it overlaps with your stay... you'll lose this benefit. 6- They offer Platinums 3 pieces of complimentary pressing too. Also, although they claim to be doing refurbishment until March 2016, I didn't hear any refurbishment noise whatsoever. If they didn't announce they were doing something, I'd never know. Perhaps they don't do the work on weekends? In any event, good stay this time around. Hope to see them take me up on my suggestions. November 14, 2015
Rated 5 out of 5 by Fantastic My wife and me stayed in the hotel for 3 nights and we had a lovely time.The reception was great in the beautiful lobby and the room they offered me was perfectas I expected for a SPG member.We had our dinners in the hotel and theu were very good, special on the last night, were a fantastic buffet was served. The whole staff was excellent and exceptionally helpful. Special I like to mention and thank Philipp Haupenthall 9food and beverage manager ) who made our stay in this hotel unforgettable. If we have to stay in Bangkok, we will absolutely stay in your hotel November 5, 2015
Rated 5 out of 5 by Lovely Staff Fantastic stay; quick response from staff. November 5, 2015
Rated 5 out of 5 by This hotel exceeded my expectation Check in without much expectation as the surrounding do not look well maintain. Upon check-in the staff are very responsive and helpful. The room is very comfortable and well kept. Will book again if going for another holiday again. November 2, 2015
Rated 4 out of 5 by Great city location but chaos with the front office OVERALL IMPRESSION:  Very well located in the heart of Bangkok with a nice Club Lounge but chaos with the front office. LOCATION: 5/5 Simply great, next to BTS station Asok, easy to get around from here. The Shopping mall “Terminal 21” is just next door, 7-11 everywhere. ROOMS: 3/5 Average, a bit old school, they should renovate at least the bathrooms soon. STAFF / SERVICE: 3/5 Varying! Staff in the restaurant and the housekeeping is good but the front office however is confused. Had a very big issue: The Westin is in cooperation with the Sheraton Hua Hin. They do offer a package with free transportation from the Westin to the Sheraton Hua Hin. As the package was not available for my requested time I asked the FO staff if I get the complimentary shuttle if I book another rate by myself, the staff agreed, and I did so. Later on no one wanted to know about it, and they wanted to sell me the shuttle for 2.800 THB ++ (=100 USD) for 2 persons 2 ways. I am truly disappointed, tried to handle it with my Ambassador, but then one day before departure I got an email that the shuttle if full... “sorry”. So I had to figure out how to go there a few hours before departure! That was truly one of the saddest moment so for with Starwood. Later on they send messages post cards with a bottle of wine to my room in the Sheraton Hua Hin, and went on with the same line, no one had every promised me a free shuttle. Common guys I am Platinum Ambassador, do you really think I play hour long games to save 100 USD?! Poor, very poor. The worst thing is they still not able to apologize, and keep me to be the one who makes it up. I reported it to my Ambassador and she opened an internal Starwood service case. It is done now, but this experience makes me never return to the Westin. There are plenty of much nicer, better value Starwood options in Bangkok. RESTAURANTS: 4/5  & (VEGETARIAN / VEGAN OPTIONS: 3/5) Very good fresh restaurant. They do offer seafood dinner buffets. Breakfast and all day long snacks in the lounge are great. SPA / FITNESS: 3/5 Average, nothing special, but functional. SPG RECOGNITION: 3/5 Didn't got an upgrade to a suite. Just a corner room. High occupancy, however if you want to it is possible... They do have a special Cocktail Hour just for Ambassadors! First time ever experienced it! PLATINUM AMBASSADOR SPECIAL REQUEST RECOGNITION: 3/5 Average: fruit plate and water was set up. EXCEEDED EXPECTATIONS: Ambassador Happy Hour! DID NOT MEET EXPECTATIONS:  Front office staff, upgrade VALUE FOR MONEY: 3/5 Quite expensive, but very well located. ONE THING TO KNOW: Explore the city by BTS Skytrain, as the traffic is very bad Mon-Sat. October 24, 2015
Rated 4 out of 5 by Like the hotel The room was nice and clean but the stlye was a little bit old fashion. I don't like the bathtub October 5, 2015
Rated 4 out of 5 by Hot spot in Bangkok Very convenient & easy to access to BTS and terminal 21. September 28, 2015
Rated 5 out of 5 by albastaki Great hotel great service very friendly staff for sure will come back September 15, 2015
  • 2015-11-28 T10:31:05.556-06:00
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