Rated 3 out of 5 by tiger64 Well below my expectation of a Westin hotel
Hotel relatively run down compared with so many good hotels in Bangkok and the service at the reception desk didn't give a welcome feeling at all. The coffee shop on 7/F is too small, packed and noisy for breakfast.
December 3, 2014
Rated 5 out of 5 by Twinn2013 Excellent staff, Mr Jack should be proud of all of them!
Stayed 4 nights recently, it was excellent, wonderful stay. All the staff from the greeters in the main entrance, concierge, and all staff on 24th floor was absolutely beyond excellent. Wish all Starwood Hotels and Resorts properties in the USA can learn more about wonderful hospitality and excellent service oriented from their properties in ASIA such as Westin Grande Sukhumvit Bangkok, Thailand.
As Platinum member, I really enjoyed complimentary breakfast at Taste restaurant in the lobby, I'm surprised a lot of variety good food for breakfast in there, plus Westin Lounge reception in the afternoon every day on 24th floor. Definitely will come back again for my next trip to Bangkok.
I was on medical recovery combined with pleasure trip with a lot of evening spare time, I considered watching tv for amusement, the only suggestion I have for Westin Grande Sukhumvit : I wish more movie channels on your tv programs. I stayed with other hotel before Westin, they have more movie channels like AXN, Diva, etc beside only HBO
March 4, 2014
Rated 3 out of 5 by Jill84 Good place
Overall an average hotel with the location very crowded. Rooms worn down. Good business hotel though
December 3, 2014
Rated 4 out of 5 by Pine This hotel has good facility
Facility, service and location are top notch. Only one flaw during my stay. There was a construction noise throuout the day on top of my suite. After notifying the staff in the executive lounge, who said she took care of the problem, the noise continued till the time of checkout. This made it hard to rest during the day. The noise problem should be announced to guests so they may choose a different room.
December 1, 2014
Rated 2 out of 5 by Krish Unpleasant staff
I chose the hotel for its location. I was taking pictures of my Thai female friend in the pool area by a simple point and shoot camera.. I was stopped by the Gym manager Pete and thereafter by Executive Parveena, on grounds that I was conducting a professional photo shoot !
I was escorted out with the explanation that all photography needs prior permission by the hotel. I reported the incident to the front office manager who while apologizing continued to state that this is indeed the hotel policy.. I packed up my bags and left the hotel, never to come back.
I WILL NEVER EVER USE THIS HOTEL AGAIN....
June 22, 2012
Rated 5 out of 5 by canuckle great location and staff
This hotel is centrally located on the Sukhumvit BTS line (and easily accessible from airport using mass transit - took me about 45 minutes)). The hotel is staffed by great people - friendly and professional. I had a great time there and highly recommend the breakfast buffet which has one of the largest assortments of food I have seen in a hotel. There are foods to suit anyone's desire, and flavourful also.
November 28, 2014
Rated 4 out of 5 by ganas COMFORT
The rooms are very comfortable with excellent hotel service
November 30, 2014
Rated 5 out of 5 by Gobind Great
Well provided lounge with helpful staff
November 8, 2014