Rated 5 out of 5 by Twinn2013 Excellent staff, Mr Jack should be proud of all of them!
Stayed 4 nights recently, it was excellent, wonderful stay. All the staff from the greeters in the main entrance, concierge, and all staff on 24th floor was absolutely beyond excellent. Wish all Starwood Hotels and Resorts properties in the USA can learn more about wonderful hospitality and excellent service oriented from their properties in ASIA such as Westin Grande Sukhumvit Bangkok, Thailand.
As Platinum member, I really enjoyed complimentary breakfast at Taste restaurant in the lobby, I'm surprised a lot of variety good food for breakfast in there, plus Westin Lounge reception in the afternoon every day on 24th floor. Definitely will come back again for my next trip to Bangkok.
I was on medical recovery combined with pleasure trip with a lot of evening spare time, I considered watching tv for amusement, the only suggestion I have for Westin Grande Sukhumvit : I wish more movie channels on your tv programs. I stayed with other hotel before Westin, they have more movie channels like AXN, Diva, etc beside only HBO
March 4, 2014
Rated 5 out of 5 by Danmdl Bangkok surprise
I recently had the pleasure of staying at the Westin Grande Sukhumvit and I was very pleased. Service was seamless and attentive, good location close to city centre and public transportation. The rooms were clean and the bed very comfortable.
March 13, 2014
Rated 5 out of 5 by hing One of the best services I have ever experienced!
Travel much and experience so many good services. But as soon as I got of my taxi, I noticed that this is one of the best! Great staffs!
March 9, 2014
Rated 1 out of 5 by mark2014 My 2nd time stay really doesn't meet my expectation
The check in process was smooth and this time I was shocked to myself that the WIFI that I used is not free. Yes I was overlooked that my booking was not inclusive of WIFI and it is chargable but the last trip when I was staying in this hotel, the check in staff was kind enough to alert me and I upgraded by paying slightly more. This time I have to pay THB470 for this slow WIFI connection. Ridiculous.
February 18, 2014
Rated 4 out of 5 by revkev Nice pool
Clean reasonable sized pool allows all day swimming adjacent to good gym and steam/sauna facilities.
Compact but nicely stocked lounge with evening canapes. Surprisingly no champagne available.
February 21, 2014
Rated 2 out of 5 by Krish Unpleasant staff
I chose the hotel for its location. I was taking pictures of my Thai female friend in the pool area by a simple point and shoot camera.. I was stopped by the Gym manager Pete and thereafter by Executive Parveena, on grounds that I was conducting a professional photo shoot !
I was escorted out with the explanation that all photography needs prior permission by the hotel. I reported the incident to the front office manager who while apologizing continued to state that this is indeed the hotel policy.. I packed up my bags and left the hotel, never to come back.
I WILL NEVER EVER USE THIS HOTEL AGAIN....
June 22, 2012
Rated 5 out of 5 by Jimmy A beautiful hotel!
Got a suite when I checked in.
The full breakfast was wonderful.
The location was great.
October 6, 2012
Rated 5 out of 5 by Duggle Amazing experience
This hotel is everything you could ask for in a Westin property. The staff is attentive and pleasant, the rooms are comfortable and clean, and the location is very good. I would return to this hotel any time my travels bring me to the Bangkok area.
February 11, 2014