Rated 5 out of 5 by Club2430 Excellent Stay (again)
My last visit for 2014 and the last one under the stewardship of Khun Charles, before he sets off for pastures new. This trip was more of a pleasure trip and I certainly enjoyed some very special moments, the highlights being, drinks on the roof top and dinner at the amazing KISSO restaurant.
Spent plenty of time by the wonderful pool and again enjoyed the loan of New Balance trainers so I could run every day..
A very special hotel and I feel confident the new GM will continue the fantastic work and like any good movie. a management team sequel, Dream Team 2, will be created in 2015.
Thank you very much Khun Charles for the past 8 years...... Good look for your next posting....
December 22, 2014
Rated 5 out of 5 by Twinn2013 Excellent staff, Mr Jack should be proud of all of them!
Stayed 4 nights recently, it was excellent, wonderful stay. All the staff from the greeters in the main entrance, concierge, and all staff on 24th floor was absolutely beyond excellent. Wish all Starwood Hotels and Resorts properties in the USA can learn more about wonderful hospitality and excellent service oriented from their properties in ASIA such as Westin Grande Sukhumvit Bangkok, Thailand.
As Platinum member, I really enjoyed complimentary breakfast at Taste restaurant in the lobby, I'm surprised a lot of variety good food for breakfast in there, plus Westin Lounge reception in the afternoon every day on 24th floor. Definitely will come back again for my next trip to Bangkok.
I was on medical recovery combined with pleasure trip with a lot of evening spare time, I considered watching tv for amusement, the only suggestion I have for Westin Grande Sukhumvit : I wish more movie channels on your tv programs. I stayed with other hotel before Westin, they have more movie channels like AXN, Diva, etc beside only HBO
March 4, 2014
Rated 2 out of 5 by Krish Unpleasant staff
I chose the hotel for its location. I was taking pictures of my Thai female friend in the pool area by a simple point and shoot camera.. I was stopped by the Gym manager Pete and thereafter by Executive Parveena, on grounds that I was conducting a professional photo shoot !
I was escorted out with the explanation that all photography needs prior permission by the hotel. I reported the incident to the front office manager who while apologizing continued to state that this is indeed the hotel policy.. I packed up my bags and left the hotel, never to come back.
I WILL NEVER EVER USE THIS HOTEL AGAIN....
June 22, 2012
Rated 5 out of 5 by Flyingtailor Overall good stay
Well lets start with the a few complaints first off was my trip to the business center I had to send 37 pages scan to email the cost a staggering 875bht wow very expensive. Second there is a smell downstairs in the entrance it has was here 2 years ago still here.
Know why I gave the hotel a 5 star rating great staff from entrance to room. Great location cant get much better then this right on BTS line next to amazing shopping. Again service was great can not say enough about service. Rooms very clean nicely appointed and a decent club lounge.
November 28, 2013
Rated 3 out of 5 by tiger64 Well below my expectation of a Westin hotel
Hotel relatively run down compared with so many good hotels in Bangkok and the service at the reception desk didn't give a welcome feeling at all. The coffee shop on 7/F is too small, packed and noisy for breakfast.
December 3, 2014
Rated 4 out of 5 by Pine This hotel has good facility
Facility, service and location are top notch. Only one flaw during my stay. There was a construction noise throuout the day on top of my suite. After notifying the staff in the executive lounge, who said she took care of the problem, the noise continued till the time of checkout. This made it hard to rest during the day. The noise problem should be announced to guests so they may choose a different room.
December 1, 2014
Rated 3 out of 5 by Jill84 Good place
Overall an average hotel with the location very crowded. Rooms worn down. Good business hotel though
December 3, 2014
Rated 4 out of 5 by Ben2012 Great service, in the heart of Bangkok
The location of this hotel is excellent, and it was very nice to return to this hotel again after being away for a while. Shopping and eating are difficult in this area simply because there is too much variety to choose from!
The service at the hotel is outstanding, and the staff are friendly. Great views from the hotel rooms. Transportation is also very convenient as it is right near two train stops on two separate lines.
July 23, 2012