Rated 5 out of 5 by Willo1 Great Hotel
It was a great hotel with friendly staff and excellent facilities
July 24, 2014
Rated 4 out of 5 by JuergenB A hotel to recommend
I had a first stay in the Westin in Bangkok about a year ago and since then I am coming back frequently and I love to stay there. The hotel has a convenient location in the Sukhumvit, the rooms are nice and the staff especially in the lounge is friendly and supportive.
June 26, 2014
Rated 4 out of 5 by Kinky Sleep Experiences
The very relaxing sleep experiences is certainly unfound in other International chain of Hotels anywhere.
Another matters is the strong acoustic in the room architecture is so perfect, that you can stay undisturbed by the adjacent neighbour.
July 1, 2014
Rated 5 out of 5 by Maria436 Exceptional Service,Convenient to BTS Skytrain
Extremely pleased with the service.The staff at the executive floor was exceptional,very polite, helpful,friendly and very thoughtful.I would like to extend my big"Thank You" to Ms.Kaimook for her wonderful service and for making us feel welcome.
In addition to the extraordinary service,the hotel is convenient to the BTS skytrain and shopping. We will definitely stay here again.
December 2, 2012
Rated 5 out of 5 by NewYorkerinHK Convenient location and lovely rooms
We stayed at this hotel for 3 nights - the rooms were comfortable and clean; and the housekeeping staff were so efficient! Room service was fast and thoughtful (food came quickly and the staff even called after the meal to ask if they could clear the dishes). We also stayed at the W Bangkok during the same trip and I must report that we enjoyed our time at the Westin more.
April 2, 2013
Rated 4 out of 5 by Nakane41 Front receiptionist's professional knowledge
In the past three consequtive stays, there is always confusion which non smoking room is allocated though I always specify smoking. Atittude of receitionist sometimes bureaucratic and sometimes she mede me feel being "Ordered"
June 29, 2014
Rated 3 out of 5 by reedeli3 OK
This hotel has a good view and the rooms are a decent size. The shower door doesn't shut all the way and it is impossible to shower without flooding half the bathroom. I also got dirty washcloths in my bathroom (there was make up all over 2 of them!).
On the bright side, they have really good restaurants and a great happy hour for SPG platinum. I liked Kisso a lot.
August 24, 2012
Rated 5 out of 5 by Leow116 Great Hotel with Excellent Service
One of the best hotels I have stayed ever. The customer service was excellent and consistent- all staff were very friendly, polite and helpful. I would strongly recommend this hotel to others!
July 3, 2014
Rated 5 out of 5 by P21H a good location
this hotel is located next to BTS/MRT and a big mall. I was amazed by the convenience when it rained one day by time I walked through the overhead connection bridge worrying about the umbrella, I found myself just abt 4-5 min away from the near hotel sheltered area. A place not too rowdy yet convenient ! Nice staff and service. Very comfortable room and facility
October 3, 2012
Rated 4 out of 5 by JohnY Good service but jaded facilities
Good service and great location but facility is slightly jaded. Gym attendant was helpful and friendly but gym is congested, equipment is worn and several common equipment e.g. sit up bench are not available. Lift is ok but signs to indicate facilities in the lift is so small and dimly lit that I had problem finding the facility. But overall still a great hotel.
January 27, 2013
Rated 3 out of 5 by Ohhola Room assigment is not what I request
I request a king bed but staff arrange a twin bed instead, after came to reception to change a new room I got a disable room as hotel is quite fully booked, which I am okay with it but staff who check me in also mentioned that it is good that we do not walk you out as I book under starhot rate, it was really surprise to hear that from a starwood staff.
November 20, 2013
Rated 4 out of 5 by ErikH Mostly good BUT
I was put on a smoking floor without being told that this was the case. My booking was for a non-smoking room.
While in general, the smell of cigarettes in the room wasn't too bad, the stench in the corridors was sometimes quite appalling.
Other than that, I can't fault the hotel. Lovely staff (particularly the room service staff), great facilities.
March 12, 2013
Rated 4 out of 5 by James Great location and service but a bit dated...
Great location right on Sukhumvit, next to Asok Skyrail station and opposite Terminal 21 shopping centre / cineplex. Great service, comfortable room and good breakfast. But the hotel feels a bit dated and would have liked a more modern gym with natural light and a bigger pool...so would consider somewhere with a lighter more modern feel next time....
February 5, 2013
Rated 4 out of 5 by Ahmed29 Impressive location in the heart of happening and business Bangkok
The Westin has a great location, on Sukhomvit and close to both rail systems. I worried when I arrived if the place was going to be noisy due to being in such a prime and lively location but I was relaxed the minute I stepped into my room and it was quiet and not noisy.
Food at the restaurant is of great quality and taste too, which is a major plus.
February 3, 2013
Rated 5 out of 5 by HALLIE13 LOCATION & STAFF
The location is extremely convenient....close to a host of good F&B outlets offering various cuisines. It being next to the Sky Train makes it convenient to move around BKK. The staff is obviously well trained as they project professionalism, are pleasant and forthcoming with assistance. Free Wifi access at lobby areas have scope for improvement
October 1, 2013
Rated 4 out of 5 by Classic classic hotel in Bangkok
Not the most modern hotel. Common areas nicely maintained and improved. Rooms (bathrooms!) bit dated and due for facelift.
Location is great. Service is good. nice gym
June 30, 2014
Rated 5 out of 5 by MSWZ Great Hotel
Great experience every time I stay.
July 15, 2014
Rated 5 out of 5 by Danny Great Location & great comfort with awesome services
Great Service : Staff there always got great smile, from the doorman, to front desk. You should get to the gym to meet the staff too, they are very supportive.
Great comfort : The facility in the hotel was great, well kept.
The location is in between the Nana & Cowboys, for people who enjoy night life, this hotel would be the perfect choice.
May 7, 2013
Rated 5 out of 5 by DublinTtip A Great Stay- Thank you
My wife & I had a great 6 day stay at Westin Grande. We choice it for its location, proximity to SkyTrain, Metro, Shops and Restaurant. The staff at Westin Grande Sukhumvit were very switched on and happy to provide excellent service throughout our stay. Executive Lounge could have been a higher standard, in terms of food & drinks provided.
March 30, 2013
Rated 4 out of 5 by arno50 great location
great location in BKK !! nice rooms hot pool and the staff is amazing
great place to stay
July 8, 2014
Rated 4 out of 5 by Chris97 Great value for money on a Preferred Floors
Nice quite room, good facilities. Most things work as expected.
The room located on the East side of the building (facing terminal 21 shopping mall) are more quite. The room to the West side of the building over looking Sukhumvit Road are of better city view but noise from late night bar might be loud enough to wake a light sleeper.
December 19, 2012
Rated 4 out of 5 by Kazukazu0324 Good hotel!
Next to Asok Sta. and Tops Market Place (at Robinson Department Store), So it is really really conveniently located for business, shopping.
And of course, this hotel has really great hospitality for guests. I stayed this hotel between 14th and 16th, Dec. and had a great time! Next visit to Bangkok, I'll definitely stay here again!!
December 19, 2013
Rated 5 out of 5 by Traveller2020 Lovely Stay
Really good hotel. Executive lounge could be improved.. Especially drink selection. Restaurant breakfast is excellent. Hotel did a nice recognition of our Anniversary.
June 23, 2014
Rated 5 out of 5 by Demo Great Service & Staff
What makes this hotel outstanding is the service and staff.The staff at the Zesta bar were the best I have come across my travels in the region.The hotel location is great as well.Although,they can improve on the food variety which I would say was slightly below the 5 star expectation.Overall it is still a great experience.
July 31, 2012
Rated 4 out of 5 by kelawai Great Location but....
Every thing was up to the standard of a Westin property except no free wifi which is becoming a standard at most 5 star hotels in Asia and doorman could have shown more enthusiasm in helping us getting a taxi. I know it is tough to get a taxi in BKK at any time but at least show you care when guest ask for assistance.
April 11, 2012
Rated 2 out of 5 by Superman22 This hotel is Ideally located
Staff are pleasant but do not smile and dont come across as friendly but more clinical in their approach, need to improve.
Breakfast was good but service needs to be more attentive.
Rooms were spacious but the a/c gets turned off and room gets stuffy towards early morning hours
Lack of proper communication from staff
September 22, 2012
Rated 5 out of 5 by Paulieboy Exceeded expectations
My wife & I were looking for a lovely place to stay and unwind & relax for the few days we had together. We took the plunge, spent a little more than usual and were simply astonished at the excellent treatment we received. It was certainly worth every penny we spent. We'll happily spend more and stay there again.
January 19, 2014
Rated 4 out of 5 by Raymund Great Hotel in Bangkok
One of my greatest stay in Bangkok.
July 6, 2014
Rated 5 out of 5 by startraveller Wonderful Treat
This hotel is in the perfect position in Bangkok if you want a true experience of Bangkok.Close to all the shopping, markets and easy to catch a taxi or the MRT. Excellent service, good food, good gym and facilities. We loved our stay!!! SPG Guests treated to the Executive floor, Made our holiday a real treat!!!
July 16, 2013
Rated 5 out of 5 by Club2430 Bangkok "home"
This may not be a 5 star glitsy hotel, but what this hotel provides is a tightly knit community of friendly and accessible staff, who are very keen to ensure every aspect of ones stay is functional, workable and enjoyable. If anything is needed, just ask, from personalised stationary, business stamps, special food requests, the only reason they wont happen is becasue guests dont discuss.
The management team are extremely visible on a daily basis and genuinely care for their guests.
One of the unique parts of this hotel, are the regulars, from totally different walks of life and businesses, whose paths continually cross in the executive club lounge on floor 24 - the emphasis being on "Club" because this is what it feels like.
Some guests have been put off by the need for an elevator ride from the ground floor to reception on floor 7. My take on this is it provides an extra level of security and safety for guests.
All in all, one of my favourite hotels (if not my favourite :)
May 22, 2013