Rated 5 out of 5 by Moonjune Service is amazing!
The room size, location and amenities are excellent! There was a guy who helped with my bag into the van and I had left my laptop behind. He ran after the van and managed to return my laptop within minutes! I am truly amazed!
March 6, 2013
Rated 4 out of 5 by RegLovesToTravel Good location. Near BTS. No free Wi-Fi in room.
The hotel offers free WiFi in the lobby area only. The facilities were nice. The hotel is in a convenient location; right next to the BTS off the Asok stop. Personally, I'd rather stay somewhere with free WiFi in the room.
January 19, 2013
Rated 3 out of 5 by Francisco Need a little extra attention
Left the hotel around 6;30am to work and came back at 2pm and the room was not clean. Had to ask 2 times to have it finally done (took around 2 hours) - I was staying in the executive floor.
April 24, 2013
Rated 5 out of 5 by sportslady67 Exellent Hotel
Good place to stay! Excellent breakfast, good meeting facilities and nicely prepared coffeebreaks during the meetings. Good service in the business center. Very friendly personnel.
I can fully recommend this place.
March 8, 2013
Rated 4 out of 5 by AlanZhang I was upgraded to the executive floor
I was upgraded to the executive floor when I showed my SPG card. It was a great experience. The hotel is not new, but all facilities are in good condition and managed well. Staff are all very friendly and helpful.
December 20, 2012
Rated 5 out of 5 by Victorio Nearly Perfect
I usually have difficulty falling asleep in a hotel bed when I'm on business travel. But this time, my stay in Bangkok was a good time. The variety of the food is sufficient. The staff is very lovely and helpful.
July 8, 2013
Rated 4 out of 5 by Steve Service
The Westin Bangkok has always provided excellent service. This last stay is no different. Guest are always remembered by name from the moment you step into the hotel on the ground floor.
Always feel at home here.
February 22, 2013
Rated 4 out of 5 by Ina21 Great Location and Great Staff
Great Hotel location next to Terminal 21 Shopping Centre and Close to Asok BTS. Highly recommended. Staff were great especially during the city electricity issue. I will stay again next time I am in Bangkok.
October 2, 2013
Rated 3 out of 5 by TF2012 Poor service
Staying at different SPG hotels in Asia almost every week and have to say that i was quite surprised of the attitude and service level at checkin and checkout.....which normally is really good at SPG hotels.
November 17, 2012
Rated 4 out of 5 by joannesee Fantastic Service Staffs
With a very small disappointment initially, when we left the hotel, we were very happy with our stays.
I will love to come back with my family!
Thanks and keep it up.
January 9, 2014
Rated 4 out of 5 by Alex Stay in Bangkok
Location of this hotel is excellent. It offers immediate access to the MRT and Skytrain station. Very friendly and helpful personnel. Food is great. Prices for the rooms are acceptable. Would stay again.
March 11, 2013
Rated 4 out of 5 by Ben2012 Another pleasant stay
It's a great feeling to walk into the hotel and the staff remember you from the previous stay. They remember how you like your coffee, which seat in the lounge is your favorite. Great service, well done.
September 13, 2012
Rated 4 out of 5 by BigNerd Classic Westin Style, Awesome Location and Great value!
It's such a great deal to have full Westin quality for less than 1500 baht a day in great area within Bangkok.
The condition is still in great shape! Definitely a great value and totally recommend it.
May 17, 2012
Rated 4 out of 5 by tccdc Very Nice Hotel
Very good facilities and a staff that was attentive.
The only negative is the cost of internet (or they actually charge). If you are paying over 200 USD a night, internet should not be charged.
October 21, 2013
Rated 4 out of 5 by Key78 Great Ambience and good quality Hotel Staff
The Hotel has a very well thought ambience that covers all the requirments starting from business meet or leisure time. The courteous Hotel staff goes all the way to ensure comfort for the guests.
May 19, 2013
Rated 5 out of 5 by michael03 Quick Stay
My wife and I attended a Wedding Reception at the hotel and booked a room. The Staff and facilities were wonderful. Valet parking was a welcome service after driving in the Bangkok traffic.
July 30, 2013
Rated 4 out of 5 by MaxDu Comfortable hotel for excellent holiday!
Location is good and easy to get to shopping centre/ tourist sites. The bed sheet is fantastic that I never enjoy my dream so nice before it. Only problem is the water tap not very smooth.
December 20, 2012
Rated 3 out of 5 by Sara79 This hotel needs refurbishment
This is the second time I stay in Westin BKK. Hotel needs serious refurbishment. It is not very clean or in the top-notch condition like the rest of the Westin Hotel I used to stay at.
January 3, 2013
Rated 5 out of 5 by Vinztan Great Staff!
Personalized service staff from reception to cleaning personnel. We felt welcomed & well attended to by our queries & needs. Definitely will stay here when we are back in Bangkok.
January 6, 2013
Rated 5 out of 5 by Reon good hotel
everything is good, especially the concierge staff, very nice and professional,help me alot.
but for the public wifi, need to apply the pw everytime for 1 hour, not convenient.
April 19, 2013
Rated 4 out of 5 by HartamasDude Thai hispitality is the best
Although hotel is old and been renovated, everything works and everyone is helpful.
no one can beat thai hospitality, even if they try
to the thais, there are natural
June 26, 2013
Rated 5 out of 5 by Gary51 Perfect Stay
I have stayed at this hotel for 10 years and the level of service remains of the highest standards. The staff are always great and most helpful
December 13, 2013
Rated 4 out of 5 by Termin Great staffs at club lounge
Friendly and helpful of staffs.
However, some staffs do need to have more knowledges of places to go and to eat and provide directions accurately and efficiently.
August 5, 2012
Rated 4 out of 5 by Pamon Good, efficient but a bit boring
The stay was uneventful, rooms are large and well equipped. Still the place feels a little bit oldfashioned. No "extra" or "wow" that you'd find at a newer place.
December 17, 2012
Rated 5 out of 5 by Lazarou73 Very nice
It's the best hotel I've ever stayed in the room was comfortable and very spacious. The pool, gym and spa are all excellent. I'd recommend this hotel to anyone.
September 19, 2012
Rated 3 out of 5 by Adi72 room position / food and beverage
The room allocated to me had no view .
This was my first stay and I expected a room with a better view.
Food service was slow and replenishment took time .
December 27, 2012
Rated 4 out of 5 by natty24 the toilet not very clean!
think the toilet is getting old that make look not very clean at all the shower doesn't clean much!! the good thing in the toilet is the shower gel only!
August 14, 2013
Rated 5 out of 5 by JasonB This hotel is in very good location
Hotel is in very good location, just next to Terminal 21, with lots good food from restaurants and a food court.
Just next to Asok BTS and Sukhumvit MRT.
September 10, 2012
Rated 4 out of 5 by Kel8 Good Location
Love the excellect location as its within walking distance to BTS and MRT. Also when leaving for the airport, I could hit the highway avoiding the jam.
April 22, 2013
Rated 4 out of 5 by Superdooper Efficient and better service
I book a hotel on the same date of arrival, which is quite late but I still got a room that I request and staff is efficiently
December 15, 2013