Rated 3 out of 5 by Redhot56 Like the hotel; carpeting was disgustung
The hotel is fine and in a good location, however, the room I was in was disappointing. I took a shower and by the time I walked to the bed to put on my socks and shoes my feet were filthy. This is not the cleanliness quality I am used to at an SPG property.
April 29, 2013
Rated 3 out of 5 by Unimpressed007 Helpful Suggestions
Our accommodations was average to less than average and nothing exceptional in comparison to other like hotels. The staff were very nice, very helpful and very courteous. The hotel for the most part was clean. The pool was very small.
July 2, 2013
Rated 4 out of 5 by benm04 The Hotel staff is friendly.
The room key machine, was out of order so we didnt have a room key for 4 hours. We were escorted to our room by the hotel security. and to the pool by the spa representative.
August 14, 2013
Rated 3 out of 5 by Amir50 Las Vegas Westin
The location is fine and the staff is attentive.
The rooms could use a little updating and I had a problem with the tub not draining. This is where I usually stay for work.
August 14, 2013
Rated 1 out of 5 by pito no water
checked in, water shut off in hotel for 5 hours, arrived after long drive, forget the shower. Woke up in morning to go to meeting, no water, waited one hour, arrived meeting late. should have offered on checkin to move to a different hotel
June 16, 2013
Rated 5 out of 5 by nomellames Great to relax in hectic Vegas
This hotel is more a Westin than a Casino hotel. This is a plus if you want to relax in a hotel that is not insanely crowded, and in a pool not full of kids and/or intoxicated people.
August 7, 2013
Rated 4 out of 5 by oaktrojan great vegas value
very clean hotel; just what you expect out of a spg property. not a flashy vegas experience, but if you want a nice clean comfortable space to rest and recuperate, this is the place. great value, great staff, great location close to strip, will stay again.
May 31, 2012
Rated 5 out of 5 by Charlie This hotel has amazing people that work for them
Steve checked us in and what a personable guy. He was polite, welcoming and warm. Made you feel as if you were checking in at home. He sent up a complimentary cheese plate because it was my mom's birthday and it was a brilliant snack after a long day.
January 22, 2013
Rated 5 out of 5 by Gail07222013 Las Vegas
This was a good location (close to the strip). The room/bath were great and they provide Starbucks (free in room). We had room service the last night and the food was good and not overly expensive.
July 24, 2013
Rated 5 out of 5 by History28 Perfect Las Vegas getaway
There are many nice features to this hotel, especially the Spa. The social hour is also a nice surprise. After spending 4 nights in a strip hotel, it was quite nice to be here for three nights. Close enough to the strip but far enough away to enjoy.
December 2, 2012
Rated 4 out of 5 by Notasucker Great hotel other than the limo scam
Excellent hotel, great location with a mostly great staff. But don't fall for the valet/bell guys limo scam. They tell you it will be 15 - 20 minutes for a cab (which comes in a couple) but for nearly double the price you can take the 'hotels' limo.
October 29, 2012
Rated 4 out of 5 by nilb A bit far from the Strip
A longer walk to the Strip than I expected. Maybe due to the construction on Flamingo. But not sure. Other than that the hotel is a good place to stay while in Las Vegas
August 6, 2013
Rated 5 out of 5 by kc83 Another Great Stay
This was my second stay at The Westin Las Vegas Hotel, Casino & Spa. The one bedroom suite was spacious and luxurious. My wife and I thoroughly enjoyed the great service as well as the early evening happy hour.
July 5, 2013
Rated 4 out of 5 by btrip This hotel was accomodating
The only problem was I agreed to there "green policy" where they would not come into your room to clean up and they did the second day I was staying.
Also, the fitness center needs to be a little more efficient, one elliptical was not enough.
November 20, 2012
Rated 5 out of 5 by Scarletta The people are great at the hotel
Everything is great. Just one thing. We bring our dog there which is wonderful. But the doggie area where they do their business outside. Needs some help. Really nasty
I know real,grass is hard to keep,clean too
But better than that fake grass
October 10, 2012
Rated 5 out of 5 by steviezl1 Spa
The Spa at your hotel is the best of the Starwood Hotels that I have stayed at. The girls there really care about fantastic customer service is both services and products sold there. I always go ther when I go to LV and I buy a ton of product.
October 17, 2012
Rated 5 out of 5 by Sax44 Overall Experience
I only booked one night, therefore I did not use all the features. I had one request and the staff went over and above. I ask for a later check out time and was granted even more.
July 23, 2013
Rated 4 out of 5 by wifi123 Wi Fi sign on
The wireless Internet sign-on time was too short. The system gave me 5 seconds or less to enter the room # and pass code.
I have to try 3 or more times each day just to use iternet on my iPhone. I don't have the same problem using my laptop.
June 10, 2012
Rated 5 out of 5 by Hany this hotel was great location
easy parking , smoke free casino , very clean hotel , staff are fantastic , Matt at the front desk is an excellent employee, also great restaurant had dinner and was very good , special discount for hotel guest at the restaurant was fantastic
August 14, 2012
Rated 5 out of 5 by Alphonso97 Wonderful welcome
Pleasantly surprised now courteous your staff was when I arrived. I would definitely stay again.
August 28, 2013
Rated 4 out of 5 by njm1 njm
staff was very friendly room was beautiful
September 7, 2013
Rated 3 out of 5 by Mick Bizarre Restaurant
I know new year's eve is a busy time but we sat in the restaurant on the evening of the 30th along with six other tables with no apparent staff working there. No one was eating, no one was serving. We left after one-half hour of silence.
March 1, 2013
Rated 5 out of 5 by Ronbob2013 Great Hotel Great Staff
I really liked the environment. It is also very close to the strip.
September 2, 2013
Rated 4 out of 5 by SE47 Location, service, comfort
Great location for access to the strip and the rest of the city walking or taxi. Small casino which is great. Needs another roulette table. Service and comfort is great. Food o. The high end.
July 17, 2013
Rated 5 out of 5 by Smitty4 Great Hotel, Location, Value
After a long travel day was met by friendly staff and a great room. Super location, just a block from The Strip. Helpful staff answered my many questions. Will definitely return and spread the word to my friends about this great place!
August 5, 2012
Rated 5 out of 5 by Tony Welcoming smiles
As i stay at the Westin Las Vegas an average of 5 times a month i would like to commend the staff, especially Vanessa at check-in for welcoming myself and my colleagues in a sincere ,warm , professional manner every time.
April 27, 2013
Rated 5 out of 5 by overthetop best hotel, best value, best comfort.
this hotel is best, no smoking anywhere even the casino,. Room Service, whenever you ask for it. FrontDesk staff attentive to all your needs. Centrally Located, Quiet! Spa is Awesome. Love it @ i will be back.
June 6, 2013
Rated 5 out of 5 by jonnyk25 room change
I require a quiet room away from lifts etc. The room allocated was close to the lifts, but with a quick call, despite the hotel being very busy a new room at the end of a corridor was found for me.
June 26, 2013
Rated 4 out of 5 by JustUs2 Housekeeping Staff Did an Awesome Job
Our room was kept clean and made up by a wonderful housekeeping staff at this Westin hotel. Towels, bed etc were kept fresh even if we used more in the afternoon! We were very pleased! We also had some very good roomservice.
January 1, 2013
Rated 5 out of 5 by TripleJay Cannot say enough good things about this Hotel.
Great Service, Clean Rooms, and the Heavenly Bed delivered great nights sleep. I really like this hotel and can't wait to visit again soon!!
August 5, 2013