Rated 5 out of 5 by Tweetu Great Place and Hospitality.
Our stay was very much pleased with the fabulous assistance on room decorations from Randi and excellent suite setup by Brian. Excellent express room service and commendable effort by Randi and her team. Spa packages were not in the best interest when compared across vegas.
October 23, 2013
Rated 5 out of 5 by Brando310 March Maddness Weekend
This hotel was absolutely perfect for my guys weekend for March Maddness. The best part was being right off the strip without having to deal with all the crowds. The casino was nice and included a sports book desk. The restaurant and bar met all are needs - which were many!
March 26, 2013
Rated 5 out of 5 by Tornado21 Invitng and Warm
The staff at the Westin in Las Vegas was great. I felt as though I was staying with family. Everyone was more than polite and inviting. I really appreciate the hospitality especially, since my airline delayed our flight back home for 3 hours. I'll definitely be back again!
September 30, 2013
Rated 5 out of 5 by Nita75 This hotel has excellent features
This hotel by far is the best Westin Hotel I have stayed in so far. Across the board the staff met my every need. The bellman even got me ice and got me more water bottles for free. The beds are like sleeping on feathers and the hotel tub was a heavenly experience as well.
August 6, 2012
Rated 2 out of 5 by npc46 Not the Westin we usually stay with
The hotel was dingy. The smell of smoke filled the lobby even though it is a smoke free hotel. Came from the casino. Needs a real face lift. We always stay in Westins when possible. I would pass on this one. Not up to the name. On the positive side, service was excellent.
October 15, 2013
Rated 2 out of 5 by TrininVegas accomodaTIONS
The greeting at the front desk was amazing. I was well taken care of. The room carpet and bathroom were very filthy their was trash in the recycle bin when i checked in. The Suede however served the most amazing calamari and the afternoon social was great. 3 stars overall
August 10, 2012
Rated 3 out of 5 by USNBoy normal westin that thinks its a resort
A $19.95 daily resort fee at this hotel is a joke. This is a normal, typical older westin. Internet, parking, water & coffee are free like all hotels.... not part of a resort fee. No lounge/SPG happy hour a feeding frenzy and no breakfast provided. overall disappointed.
July 1, 2013
Rated 5 out of 5 by Keith339 Love the location , and the hotel service and staff
I checked in about 5:00 pm and the staff took care of me and had me in my room in no time, after checking in I had dinner at your hotel and again the prices were excellent and the staff again took care of all my needs.
Staying at the hotel was a very nice experience
December 17, 2013
Rated 4 out of 5 by Juan23 Location off the Strip adds to confort
Overall this facility met our needs. The room was open and inviting, the bathroom is large and well lit and ventilated. The breakfast buffet has good fresh fruit. During our stay the pool was closed, bummer and the workout facility was in a convention room, not good.
February 19, 2013
Rated 4 out of 5 by Peeler Westin, Las Vegas review
Overall a great hotel. Staff was courteous and pleasant. The hotel had all the amenities. The one thing that I would try to address is the room bathroom floors. The light color tiles show a lot of dirt tracked in from the outside. Besides that a great place to stay.
August 15, 2013
Rated 3 out of 5 by BBFestival Westin - Las Vegas
Close to strip; great spa; nice pool and hot tub area, just wish it was larger pool; rooms clean and heavenly beds super fabulous; restaurant service and menu outstanding; great smaller hotel to come "home" to after all the gambling activity at the larger hotels;
July 29, 2013
Rated 5 out of 5 by TVAtlanta Close to the strip and great service
Another very nice stay at this property. I have stayed here a few times, and have always enjoyed the experience. Service was excellent, and location, while not directly on the strip, is a short walk away. Would recommend staying here, especially for SPG members.
May 30, 2013
Rated 4 out of 5 by DBJPYL nice alternative:)
Nice alternative to the smokey, chaotic casinos:) Not far from the strip, good location. Nice pool, warm spa. The tv by pool was not working which was very disappointing...since it was March Madness! I would stay here again:) Free Happy Hour was a nice amenity:)
April 12, 2013
Rated 4 out of 5 by Swhitman Great but problem with key card could have caused big airport problem
I had a good experience with Westin overall. However, my key card was canceled and had to be reissued twice during my stay. This would be just a minor inconvenience except that the last time, it was the morning I was checking out of my hotel. I was going back up to my room to pack quickly and go to the airport and was unable to get in. The concierge was unable to reinstate it right there and basically told me to go upstairs and wait for someone to let me in my room. Well, I really needed to get going. When he was not there within a few minutes, I had to come down and ask a manager to send someone up with me to get into the room. The manager was agreeable and the man who came up was very nice, but this took longer than it had to. I didn't want to miss my flight!
I ultimately got to the airport in time and all was fine, but I didn't get to check around the room for last-minute details as I would normally have done. I do believe I left a phone charger there. It's not a big deal, but some little things become big things when you're in a time crunch.
You should 1) be mindful of people's timetables when they are traveling and be quicker on problem solving and customer service. .
2) improve your key card system.
Overall I was very happy with the Westin. Thank you!
June 26, 2014
Rated 4 out of 5 by speaker623 Nice staff
great service, nice staff
June 25, 2014
Rated 3 out of 5 by Redhot56 Like the hotel; carpeting was disgustung
The hotel is fine and in a good location, however, the room I was in was disappointing. I took a shower and by the time I walked to the bed to put on my socks and shoes my feet were filthy. This is not the cleanliness quality I am used to at an SPG property.
April 29, 2013
Rated 4 out of 5 by Willenium The Westin Las Vegas Hotel
The staff and accomodations at the Westin Las Vegas were suprisingly great! While this Westin does not have the flash of other hotels on the strip, their attention to customer service is excellent. Also, the pool was nice for catching up on rays and emails!
June 24, 2013
Rated 4 out of 5 by oaktrojan great vegas value
very clean hotel; just what you expect out of a spg property. not a flashy vegas experience, but if you want a nice clean comfortable space to rest and recuperate, this is the place. great value, great staff, great location close to strip, will stay again.
May 31, 2012
Rated 5 out of 5 by Charlie This hotel has amazing people that work for them
Steve checked us in and what a personable guy. He was polite, welcoming and warm. Made you feel as if you were checking in at home. He sent up a complimentary cheese plate because it was my mom's birthday and it was a brilliant snack after a long day.
January 22, 2013
Rated 4 out of 5 by Notasucker Great hotel other than the limo scam
Excellent hotel, great location with a mostly great staff. But don't fall for the valet/bell guys limo scam. They tell you it will be 15 - 20 minutes for a cab (which comes in a couple) but for nearly double the price you can take the 'hotels' limo.
October 29, 2012
Rated 5 out of 5 by History28 Perfect Las Vegas getaway
There are many nice features to this hotel, especially the Spa. The social hour is also a nice surprise. After spending 4 nights in a strip hotel, it was quite nice to be here for three nights. Close enough to the strip but far enough away to enjoy.
December 2, 2012
Rated 4 out of 5 by PamperedMary Nice overnight stay
My husband and I enjoyed an overnight stay at your facility before catching a flight to come home. The room was on the 15th floor and had a very nice view. The heavenly beds are in a word.... heavenly!!!
April 22, 2014
Rated 4 out of 5 by btrip This hotel was accomodating
The only problem was I agreed to there "green policy" where they would not come into your room to clean up and they did the second day I was staying.
Also, the fitness center needs to be a little more efficient, one elliptical was not enough.
November 20, 2012
Rated 5 out of 5 by Scarletta The people are great at the hotel
Everything is great. Just one thing. We bring our dog there which is wonderful. But the doggie area where they do their business outside. Needs some help. Really nasty
I know real,grass is hard to keep,clean too
But better than that fake grass
October 10, 2012
Rated 5 out of 5 by steviezl1 Spa
The Spa at your hotel is the best of the Starwood Hotels that I have stayed at. The girls there really care about fantastic customer service is both services and products sold there. I always go ther when I go to LV and I buy a ton of product.
October 17, 2012
Rated 5 out of 5 by Austoniantx AMAZING STAFF AND GREAT LOCATION!
Everyone was warm and welcoming. Two great talent working the front desk Mike and Amanda, the went above and beyond. Great location with amazing views of Las Vegas. The restuarant SUEDE is top notch espcially for the price. I love this place!
August 1, 2013
Rated 4 out of 5 by wifi123 Wi Fi sign on
The wireless Internet sign-on time was too short. The system gave me 5 seconds or less to enter the room # and pass code.
I have to try 3 or more times each day just to use iternet on my iPhone. I don't have the same problem using my laptop.
June 10, 2012
Rated 5 out of 5 by Hany this hotel was great location
easy parking , smoke free casino , very clean hotel , staff are fantastic , Matt at the front desk is an excellent employee, also great restaurant had dinner and was very good , special discount for hotel guest at the restaurant was fantastic
August 14, 2012
Rated 2 out of 5 by Platinum39 Old hotel
It's hard to believe that a hotel member of the SPG brand, with such good location, hasn't been renovated, we use all the brand hotels and we agree this hotel shows every single year that has being operating.
Service was excellent though.
September 3, 2013
Rated 1 out of 5 by pito no water
checked in, water shut off in hotel for 5 hours, arrived after long drive, forget the shower. Woke up in morning to go to meeting, no water, waited one hour, arrived meeting late. should have offered on checkin to move to a different hotel
June 16, 2013