Rated 5 out of 5 by keto1957 Great Location
Awesome hotel just off the Vegas strip. Great music too.
October 30, 2013
Rated 4 out of 5 by benm The hotel is clean.
The Hotel Staff is very professional, and the hotel is very clean.
January 28, 2013
Rated 3 out of 5 by MinnesotaCanada A lot of small problems tainted our experience
Overall, we were disappointed.
We had an accumulation of minor problems that never got resolved or aknowledged. Yet we still paid for the whole thing.
First, Wi-Fi didn't work the first 2 days of our stay. Extremely annoying when you rely on it and are charged for it. This is one of the main reasons we chose this hotel. And finding free, reliable Wi-Fi in Vegas was impossible.
Second, there was a leak from the bathroom to the bedroom. I noticed the wet carpet right away but thought housekeeping must have shampooed the carpet. The next couple days it got worse and worse. Everytime I would step out of bed, I would walk on wet carpet. We let the staff know, they sent someone to look at it and we never got any follow-up.
In the hotel brochure, it says you're supposed to get 1 free bottle of water per guest every morning. We only got one. They do have free bottles at the reception though. We knew because we asked.
We ate at the Suede restaurant one night and the staff was not friendly at all. It was after 10pm and we felt like we were disturbing them (we only ordered 1 dish each, same one, nothing crazy). The morning staff at Suede was extremely nice though.
I forgot my phone charger in the bedroom. I called Lost and Found/Security when I realized. I was basically told I was out of luck. If no one brings it back, my loss. They never tried to do more than that. This really disappointed me and I am glad I didn't forget something more important like medication or work documents.
The Spa staff was really nice and helpful as well as the concierge. They are patient and eager to work something with you.
March 12, 2014
Rated 4 out of 5 by Kskilpatrick SPG Points
I like being able to gamble and win SPG points as well as Money.
March 26, 2013
Rated 4 out of 5 by Albert428 Good Hotel and near the strip
Convenient location and close to the strip that you can walk it.
June 24, 2012
Rated 3 out of 5 by Eagles2012 Convenient Location
Nice, quiet hotel near the strip. Small, quiet, friendly casino.
January 1, 2013
Rated 5 out of 5 by GSmoove220 Excellent...
Exceeded expectations. Very clean staff was excellent.
October 16, 2013
Rated 5 out of 5 by marie09 This hotel is perfect
Perfect location, amazing rooms, great staff, awesome service
May 6, 2013
Rated 5 out of 5 by Iam47 spa features
I really like the gym and spa features.
Happy hour is a bonus
February 27, 2013
Rated 5 out of 5 by Alih Very Clean
This hotel has great amenities and is central to everything.
July 3, 2013
Rated 3 out of 5 by WIldcat456 OK hotel
Restaurant service was poor. Maid service was excellent.
September 14, 2013
Rated 4 out of 5 by Marley63 Near the convention centers and easy access
Hotel was fine. It could have been in any city in the US.
July 26, 2013
Rated 5 out of 5 by MGDO Westin Las Vegas
Hotel was excellent and the staff was extremely friendly.
February 11, 2013
Rated 4 out of 5 by Robb Comfortable, clean room
Very close to the monorail, clean room, comfortable bed.
February 19, 2013
Rated 5 out of 5 by Alli close to the strip.. a great alternative
we enjoyed our stay. clean, nice, close to everything.
June 2, 2013
Rated 4 out of 5 by brossell Excellent!
This hotel was just fabulous and staying here was the best part of my Las Vegas vacation.
Check in was a breeze, I even received an upgrade to the SPG Preferred floor. The room was clean and in good condition for Las Vegas; not super-high luxury, however with all of the amenities that I could expect. If I was staying for business and needed to work in the room, a larger desk would have been nice, but everything met my needs for the trip I took.
The staff was friendly both at check in and out and the folks that worked the pool area kept everything well stocked and clean. The lobby had the usual air-freshner smell that most casinos use to cover up smoke (the hotel is non-smoking but the casino is not), but I can't really fault them for that. Nightly reception was very nice and just what I expected.
Location was also fantastic, being just far enough from The Strip that it was quiet and relaxing. Some have complained about a "shady" area; yes, you may have to walk past some homeless people, but they were in no way intimidating and I saw local police patrolling the area regularly, there was no question about safety.
This was a fantastic stay, and The Westin will be the only hotel I will stay at in Las Vegas from now on. Thanks!
April 21, 2013
Rated 4 out of 5 by BR123 Good accomodations
Staff is curteous, rooms updated and clean, gym small.
December 10, 2012
Rated 5 out of 5 by Ninedriver Great staff.
Check in staff was nice, helped us with all our needs.
February 19, 2013
Rated 4 out of 5 by Lana1234567 Nice hotel next to a strip
Good hotel nice to have a Starwood property in Vegas
October 4, 2012
Rated 4 out of 5 by Sunny Very comfortable
Warm and friendly staff and a very comfortable bed.
February 14, 2013
Rated 5 out of 5 by keto1957 Awesome stay
Great room, awesome staff, delicious food @ Suede.
March 14, 2013
Rated 5 out of 5 by flycook Quiet Comfort
Always Comfortable, and central location.
October 16, 2013
Rated 5 out of 5 by Gussiemae Best kept secret
Love staying here....the rooms are wonderful....
August 12, 2012
Rated 5 out of 5 by BUBBA24 GREAT
GREAT VEGAS HOTEL AND THE ROOMS ARE COMFORTABLE
August 14, 2012
Rated 5 out of 5 by scottand Friendly hotel
Great staff, Good location. Comfortable rooms.
July 6, 2013
Rated 5 out of 5 by Moni Beautiful lobby and layout
Your staff is excellent, helpful and welcoming
January 29, 2013
Rated 4 out of 5 by njm1 njm
staff was very friendly room was beautiful
September 7, 2013
Rated 5 out of 5 by Jc5555 Guest
Very curtious employees throughout the hotel.
June 1, 2013
Rated 5 out of 5 by Blackflyer Las Vegas hiden gem.
One of the Best Hotels I have ever stay at.
September 14, 2012
Rated 5 out of 5 by zekec5 Vegas Westin
Excellent property to stay in Las Vegas.
May 4, 2013