The Westin Buckhead Atlanta

  • 3391 Peachtree Road, N.E.
  • Atlanta,
  • Georgia
  • 30326
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 281 reviewers.
Rated 5 out of 5 by Awesome Hotel The service was awesome and great shopping just steps away. January 21, 2013
Rated 2 out of 5 by Average Amenties and Poor Service The rooms at the Westin Buckhead are entirely average. A comfortable bed was about the only positive. On the downside, the water pressure in the shower was below average - sometimes stopping entirely for a few seconds. The Internet fees are much too high, but they know that you are a captive audience. In addition, the room didn't have some simple amenities to improve the comfort of the stay (e.g., actual glasses instead of cheap plastic cups, a refrigerator). Finally, the bellhop area is seriously lacking in service. Upon arrival, I waited 20 minutes for my bags before I finally had to call downstairs and have a manager bring them up. On checkout, I left a bag with the front desk and then, while rushing to catch a flight, had to wait 10 minutes for someone to return with my bag. January 21, 2013
Rated 2 out of 5 by Problems during entire stay We experienced one difficulty after another. Most of them had to do with the front desk. We checked in on Tuesday and checked out on Monday and basically encountered problems daily. Hopefully these matters will be addressed as we travel to Buckhead for business twice of year and like to continue to stay with the Westin. January 20, 2013
Rated 4 out of 5 by the "green" option is problematic I loved being able to exercise the green option (opting out of maid service and not wasting energy and water and resources having towels cleaned constantly and making my own bed), however, this also means i didn't get complimentary water each day, or shampoo/conditioner, and no more cream for coffee, which i needed. maybe new supplies could be left outside the door for those not seeking maid service...a little box with a hinged lid or something, where more water and supplies could be left. i had to buy water at the gift shop or at the show at americasmart and bring it back to my room, or risk becoming dehydrated. January 17, 2013
Rated 4 out of 5 by Great staff This staff was always engaged and very helpful as needed. Thank you for great services. January 16, 2013
Rated 3 out of 5 Typical business stay My room was very close to the elevators and it was very noisy January 16, 2013
Rated 4 out of 5 by Classic Westin, Great Location and Service First, the hotel is extremely well located if you need to be in Buckhead. I have always found the valet to be fast and efficient; my recent stay in January was no exception. Quick checkin and was upgraded to a corner king -- worth noting that the hotel does not that many suites, so these upgrades are rarer. Arrived too late to hit The Palm for dinner, so ordered room service. Delivery was in 20 minutes, and the food was quite good. Hotel has a decent gym facility, and the Executive Club breakfast was relatively simply but sufficient. Quick check out and the valet had my car waiting. January 14, 2013
Rated 2 out of 5 by needs a makeover in every way low quality everything. in room: room smelled like air freshener covering up cigarette smoke smell. carpets old and gross, bathrooms old and gross and hold a smell. staff: not knowledgable, no concierge service, poor room service - food was poor and they didn't listen to the details of the order. even the starbucks in the lower lobby was sad... poor quality everything, starbucks needs to be notified their brand is being insulted! overall a huge disappointment for a westin. January 10, 2013
Rated 5 out of 5 by Excellence I really enjoyed my stay this New Year's Eve at the Westin - Buckhead. Everything was wonderful and the staff was very helpful. I got the particular room I requested during booking and was thrilled w/the view. Being a Platinum Member I really enjoyed the Club privileges as well. If I ever need to stay intown again I will definitely choose this one! January 3, 2013
Rated 4 out of 5 by Great Staff My husband and I both stayed for his birthday which happens to be New Year's Eve. It was an extremely busy night but the staff still treated us as if we were the only ones in the hotel. Thank you :-) January 3, 2013
Rated 5 out of 5 by Great location; great staff We were really happy during our recent stay at the Westin Buckhead. The front desk staff was really helpful with restaurant recommendations and we enjoyed using the car service for local trips near the hotel. We will definitely stay here again on another trip to Atlanta! January 2, 2013
Rated 2 out of 5 by Poor Cleanliness Floors were filthy. Attention to room detail was poor! Furniture is worn and in need of upgrades. Sheets provided had blood stains on them. Cleanliness was appalling! Front desk customer service was ok, but had no wow factor. I do not recommend and would not stay again. January 1, 2013
Rated 2 out of 5 by Problems I sent email to hotel manager. December 25, 2012
Rated 3 out of 5 by Great location dated hotel The hotel needs a makeover. Poor quality fixtures in the rooms. Lights are falling apart.the security box was broken.Needs an identity for the lobby. Location and friendly ,attentive employees are probably not long term sustainable strategies by themselves. Double sinks in Br would be helpful December 20, 2012
Rated 5 out of 5 by Great smell! Great stay! Great location. Great people. December 18, 2012
Rated 4 out of 5 by Nice, comfortable place, and convenient to shopping Hotel is clean and friendly. Convention staff was extraordinary and well-mannered. Catered food was good but not particularly memorable. I liked the green points offer for skipping the maid service. However, they ran out of wash clothes when I requested some--seems like they could have went to an empty room to get some. Room service breakfast is delicious but high priced. Would stay again. December 17, 2012
Rated 1 out of 5 by Great staff, old room The good: staff seem well trained, and are very friendly and helpful The bad: the rooms are old and shoddy--they need a complete gutting and revamp. The ugly: someone thought it would be a good idea to offer one free bottle of water (huge "complementary" sign) and one bottle with a charge (tiny little pricing sign), making it easy to assume both are free and causing unwanted charges. The result: I would not stay again. December 17, 2012
Rated 4 out of 5 by Pretty good hotel The bed was very comfortable and there was no issue at all related to noise. The only two frustrations were (1) lack of reasonably priced food and (2) lack of outlets to recharge phone and computer. I had to unplug lamps to recharge my devices - strange in an upscale hotel in 2012. December 13, 2012
Rated 5 out of 5 by Great Hotel & People Great stay. Extremely nice and helpful staff, beyond what might even be expected. A little difficult to find at first if not from Atlanta, at least once you get down to street level - but now I know right across from Lenox Square mall! Beautiful 18th floor room view of all the Christmas lights, skyline and loved it! Highly recommended and great rate. December 11, 2012
Rated 4 out of 5 by Souper location Great location! Hotel staff very attentive and friendly. December 8, 2012
Rated 4 out of 5 by Great Rates, Great Customer Service The above title says it all. December 5, 2012
Rated 2 out of 5 by Lacking in amenities I had to use my shoulder against the door to get into the room, as the lock kept sticking. There wasn't any hot food available from room service, not even breakfast! The room itself was okay, but the fixtures in the bathroom were somewhat dated and worn looking. The fitness center was the best part of this property, really nice! Other than that, no redeeming qualities. December 3, 2012
Rated 4 out of 5 by Wonderful staff A little bare boned, this hotel had everything we needed, but nothing else. November 23, 2012
Rated 4 out of 5 by BATHROOM BATHROOM DO NOT REFLECT WESTIN STYLE November 20, 2012
Rated 5 out of 5 by Wonderful Staff Here's an experience I had that illustrates how customer focused the staff is at the Westin Buckhead. After finishing an early morning workout in the well stocked fitness center I mistakenly got into an elevator headed down from the 6th floor. My intent was to go to my room on the 9th floor. When I got in the elevator a staff member who was there asked what floor I needed. When I told him floor 9 he somehow changed the direction of the elevator so I would not have to wait until it reached his destination in the lobby. This was a very unselfish gesture that's hard to teach but speaks to the care that is obviously taken in the hiring process. I was and remain very impressed. November 19, 2012
Rated 5 out of 5 by Excellent Hotel This hotel is excellent. Great location. Easy to get around. Great rooms, great staff, great food. It was my first time staying at this hotel and in this area and I highly recommend it to anyone and everyone. November 14, 2012
Rated 1 out of 5 by Room was Stuffy and humid We stayed at your hotel for 2 nights for a business conference. It was not good. The AC was not working and they didn't even care to prepare the room before guest arrival for a better air quality and temperature in the room. It was very humid and uncomfortable. We couldn't sleep the first night, and it was still hot the second. There's not hot tub, the elevator system is bad. On a good note, the staff were good. It's the facilities that need to be improved or renovated. November 13, 2012
Rated 5 out of 5 by Awesome!!! Our stay at the Westin Buckhead was truly a delightful experience. The room, facilities and hotel staff are top-notch. We will definitely return for our future stays in Atlanta. November 13, 2012
Rated 5 out of 5 by Great location, great staff. The location is great for easy access to the mall and the greater bulkhead area. The staff is great, very friendly. November 12, 2012
Rated 5 out of 5 by Relaxed and well cared for Our stay athe westin buck head was terrific. Location,service,comfort,quiet,clean,all the things that are important to me. Loved the essence of fruit ice water that was available in the lobby,especially good after a walk or run.friendly staff.If I get to Atlanta again, I will definitely stay here. November 7, 2012
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