Rated 5 out of 5 by EFBC Wonderful stay
I brought my daughter to celebrate her 10th birthday at Blue Mountain and it was a wonderful experience. The Staff in the hotel could not have been friendlier and the room was lovely, they even left a note for my daughter and a small box of chocolates. It was a wonderful weekend and the hotel and its employees were top notch.
September 8, 2014
Rated 5 out of 5 by Molley33 Mother and daughter get away
We both enjoyed our stay at the Westin Blue Mountain. The staff was very kind, polite and helpful.
We are going to make our stay an annual event.
September 2, 2014
Rated 5 out of 5 by JGS72 Great evening
Spent only one night at the hotel and will definitely come back for more. We had a loft suite with a great view of the pond and the village. We put the boys in the double bed in the loft and my wife and I stayed in the King.
Would love to come next time with a group and stay in the larger suite and hit the village at night for a few drinks.
The pool at the hotel was great and will not spend the money on Plunge waterworks next time. My boys are 7 and 10 and the only thing they found interesting was the diving platform and the rope swing.
Would highly recommend this hotel for anyone looking for an enjoyable relaxing stay.
August 19, 2014
Rated 3 out of 5 by Moge Great position , a little uncomfortable though
We had a great stay this weekend . The staff were fantastic . Just a couple of moans ! Our one bedroom suite with an adjoining den was great for our family of 4 . The sofa beds were easy to assemble but were incredibly uncomfortable . Our heavenly bed was very small and not very heavenly at all . I have stayed in many Westins and have always found the beds incredible but unfortunately this one wasn't . The cleanliness of the room was ok . Although finding an old contact lens in the sink and cigarette ends on the balcony was not pleasant .
All in all though the Westin is a great hotel and extremely convenient for the slopes and the village centre .
January 21, 2013
Rated 3 out of 5 by Superwell Awful 40th Birthday weekend
I checked into the hotel with my wife and 2 small children (5 and 1) and on the first night we had a room that left us with a bad taste in our mouths. The fridge started making creaking sounds, the water faucet in the bathroom had a slow drip, the faucet in the kitchenette leaked water all over the place and then to add insult to injury at 12 am the air conditioner would not turn off. The solution was to turn it off at the breaker. Fast forward to 3am and now the room was so hot that I hadn't slept a wink up to this point. I went down to reception and speaking with the staff there we would switch rooms in the morning as I didn't want to wake my children. At 12am no mention was made to have us switch rooms..not that I would but it should of been offered. We received $100 off our night. I would of much rather liked to see that the night was given to us complementary instead of $100 off but at 3am and having not slept yet I agreed...we had a horrible experience and the next morning would be nothing short of awful also trying to move 2 small children and a whole bunch of luggage to another room. Further more telling guests on their booking that checkout is 3pm then telling them it's 11am at check in is not very nice. I will not stay with your hotel chain in Blue mountain OR any other place we travel again.
August 25, 2014
Rated 3 out of 5 by Jaideep Overall we had a good vacation
We received the room as per what we booked.
The good things. - location of the hotel was the best just at the bottom of the mountain and steps from the village ideal for skiing also the outdoor heated pool was great and the best thing we liked is the dinner at the O&B restaurant on site and the friendly staff specially the guy who helped us with our luggage Jonathan.
Not so good things - our room was miles away from the elevator seemed like a never ending walk the Internet in the room seemed like it was from the 90s the connection would drop all the time and also when connected it would be terribly slow. The safe in the room would not lock had to finally call someone to get that fixed and the pull out sofa bed was not of best quality
December 28, 2012
Rated 4 out of 5 by 3cats Recent stay experience
Lovely location with much more to do locally than I anticipated. Easy access to The Village. Beautiful landscaping. Friendly and helpful staff. Excellent restaurant. Loved being able to sit on balcony overlooking pond and enjoy "people watching".
Negatives: too few outlets in room for a high tech life style. Walk to our room from elevator was very long as was the walk from our room to the ice machine.
August 20, 2014
Rated 2 out of 5 by douger this place is "okay" at best.
Food at O&B does not live up to the quality I know at their TO locations.I sent my steak back because it was over done- it returned 20 minutes later after everyone at my table had finished eating.
There is no respect to SPG Plat's to check in- we are just one of the herd. I ID'ed myself as Plat and was sternly told that there is a lineup.
The chambermaids went through the halls at 10:30 am in tandem banging on doors telling people to check out...clearly a practiced routine.
I feel like a piece of "meat" at this hotel, wait a long time to register, there is no attention to detail when staying at the hotel, and they want to get you out when the clock strikes 10:00.
December 23, 2013