Rated 4.1 out of 5 by 157
Rated 5 out of 5 by Teddyp10 Great local getaway
Centrally located to airport, downtown & Pinellas county. Great Westin staff and Aqua staff.
May 13, 2013
Rated 4 out of 5 by Miranda83 Nice hotel - unlucky room
I've stayed at this location before and had a great experience. This trip was different. Only one outlet worked in my room, my showers were cold and there was what used to be a breakfast sandwich from another guest rotting in my minifridge. The cleaning staff also did not put my ironing board away which is a personal pet-peeve. Still, I would stay there again.
May 9, 2013
Rated 3 out of 5 by axlnamie10 Beautiful room but room service was sad
The room was beautiful and clean but the room service......well they might as well not have it. My boyfriend and I stayed for a romantic night and we love to just order in at all times. You can only get certain things at certain times of day, there is no menu in room and you have to search for it on the TV. When I finally got to it on TV half was misspelled and descriptions made no sense. Also the selection was slim, and generic. It was after 11 and I couldn't even get a grilled cheese. Also for being a SPG member I thought we would get a little more preferred treatment. We loved the view and the room but not sure that we will go back for a romantic get away.
April 30, 2013
Rated 5 out of 5 by Luis Amazing Hospitality
I travel a bunch and seldom review hotels. My group stayed in this Westin for 3 nights this past weekend. I was amazed by the staff and their focus on making sure we were taken care of throughout the property. The hotel itself is amazing with great views and 1st class amenities but the staff and their hospitality was truly exceptional. Book this hotel with confidence. It's an amazing place with an amazingly well trained staff. Highly recommend!!!
May 6, 2013
Rated 3 out of 5 by DocB Good and Bad
This is the best SPG hotel in the Tampa Bay Area. That being said this areas hotels are generally poor. This is a newly built property only a few years old. Excellent location close to everything. Rooms are smaller with no balconies but are well furnished. High level rooms have a long term issue w hot water(runs only super hot) especially on level 15. They claim to have more plat member checkins then anyone so NEVER expect anything special as far as a upgrade as a plat member.
They recently began serving room service 24hrs which is nice but that is really just standard. Some staff is very nice and helpful but manger Scott is the worst Starwood has to offer. Very poor treatment of his guests and is generally a disrespectful person who does not belong in the SERVICE industry.
Overall you have to take the good with the bad when staing in Tampa and this is the best they have to offer in this city for Starwood. I have stayed here over 20 times.
May 6, 2013
Rated 5 out of 5 by Phil1962 Great Location
Very Pleased. Nice stay. Good value. Thank you.
May 7, 2013
Rated 5 out of 5 by Carol Geat Stay
The hotel was great and Angela at the front desk was wonderful. The hotel was busy with a wedding and multiple guest, but service was not lacking.
We will return
May 6, 2013
Rated 5 out of 5 by Bigmouth Great hotel
Clean, modern, great views, quiet, everything you could want from a hotel. I would happily recommend it to anyone.
May 6, 2013