Rated 4 out of 5 by Sindre Just one word : Excellent!
Its an Excellent hotel that has managed to keep
updated since last 4 years.
The staff are excellent.
The restaurant is excellent and thats rare for a hotel now a days ...
December 18, 2014
Rated 5 out of 5 by Bocelliopera Just amazing!
Stunning property... Check in was very smooth and the staff very professional. I stay in the club level and the room was amazing, cleaned, comfortable, view was gorgeous. The restaurant Aqua was a perfect place to for breakfast and for some drinks... Natalie our server was very professional. I work for this industry and your resort is stunning and clean. The white tea smell is so refreshing... Just a simple detail, when i book and i select the club level and never saw any comment about the Club level lounge been closed until December. I knew it when i check in. I understand that things happens but i will definitely coming back for another great weekend and i will recommend this resort to everyone. Thank you for your hard work...
November 24, 2014
Rated 5 out of 5 by FloridaNative1 A Great Stay Every Time!
I live an hour north of Tampa and stay here frequently when I visit the area for concerts, meetings and flights.
In more than a dozen stays, The Westin Tampa Bay has always exceeded expectations. The Front Desk staff is warm and friendly and goes the extra mile in meeting my requests.
The rooms and public areas are spotless - I have never seen anything out of place.
The location is ideal. It is minutes from the airport(a 15 minute shuttle), near the junction of several expressways, not too far from downtown and on the causeway that leads to nearby Ruth Eckerd Hall (a great concert venue) and Clearwater Beach.
The rooms are very comfortable and offer terrific up close views of Tampa Bay and mid distance views of air traffic into Tampa International and the lights of downtown. I've seen schools of dolphin a number of times from my room.
The small, manmade beach on site is OK for sunning but other beaches are better and nearby. Jet skies and powerboats are available at the hotel for rental.
The food is not bad but it is overpriced for the portions you receive - don't eat here if you are hungry. In particular, the calamari appetizer, while stylish, is tiny. There are many good options nearby.
I've averaged more that 125 nights a year since 1981 in international business and leisure travel. For its type (domestic city / airport hotel), The Westin Tampa Bay is one of my favorites. A good value and highly recommended!
December 6, 2011
Rated 3 out of 5 by RJS78 Level of service degrading
I stay at this hotel very often, however my recent visit came with many disappointments.
1. They closed the club lounge. Frequent travelers really on these, and I was disappointed to arrive and hear it was closed. They should have communicated with their guests before hand.
2. Apparently, they charge for self-parking now. I have stayed here dozens of times, pulled up in the parking lot and that was that. Never asked a question, never pay for parking. This time around I was asked where I parked, I said outside. I was given a ticket and next thing I know I had a daily parking charge on my bill. Front desk agent never even told me there was a charge, what it was, etc. This is also an unwelcome changed.
3. Three times in one day, the housekeeping staff just walked into my room to service it or drop something off without knocking. I guess they are accustomed to people not being in the room midday. But that made me angry.
4. My platinum status is never recognized. I never receive upgraded room at this location.
I think I will change my preferred Tampa hotel on future visits.
September 19, 2014
Rated 5 out of 5 by MzRuth Wonderful Experience
The Westin Tampa Bay experience was the best. Angela (Westin front desk attendant) checked us in and provided superb attentiveness and service. The entire staff from the moment we arrived was excellent. The onsite restaurant AQUA is great - food and service is very good. All amenities and cleanliness is exactly what is it should be - A+. It was my birthday and my fiancé proposed in the same week so I felt like a queen, and Angela continued the excellent service for me throughout the weekend. THANK YOU!
October 20, 2014
Rated 2 out of 5 by LkeeneLBK Not happy!
We waited over twenty minutes for our shuttle without a phone call. They are 2 miles from the airport by the way. We had to call a second time only to find out they were just leaving. We paid for club floor only to find out after confirmation through SPG that it was unavailable and paid in full. When we talk to Scott the manager he didn't even check to see we were SPG and thought we booked through a third party. It felt like he didn't really care about us because of that. He called back after we hung up knowing we weren't getting anywhere with him, apologizing to us seeing we booked through SPG and offering more free drink coupons.
It would have been nice for him to offer an upgrade on a room. We were staying two days and paying top dollar. More important they made us feel like we were wrong and just complaining.
November 29, 2014
Rated 1 out of 5 by psw7777 Watch Out SPG Gold/Platninum
Don't stay here, rude staff at front desk. Stay downtown Westin. This property is not Corporate owned and they treat you like no one. I am Platinum member and Lifetime Gold. Bad service, poor customer service, was asked to go to another property. They wouldn't accept the corp code for reservation (we had proper ID). This is under protest with AMX, and SPG and I wouild never stay here again. Platinum member for last 10 years at least.,
October 16, 2014
Rated 5 out of 5 by 1443chuck Best Westin yet
Many Westin stays overthe years as Strwood SPG member. Chosen becuse dogs allowed. Join SPG if you haven't Upgrade to delux king.Special attention.
Perfect. HUGE bath and verybright lites in bath. 3 year old hotel. Great views floors 8 and up..Private elevator fo guest elevator upper floors. Only invenience mising is empty fridge in room. No groups or noise. But ask first to save yourslf that grief.
Best restaurant-grill- and not as expensive as it looks. Named Aqua. 2 full diners $95.00. That does not include any wine, booze. Those comfortable Starwood beds. Only Starwood hotel while in Tampa.On Causeway. $5 valet parking garage if desired. Self park (lts too) No gift shop. 1 hotel restaurant. Nothing walkable for eating. Se ammenties. 6 star hotel.
December 15, 2011