Rated 5 out of 5 by Skylin Wonderful Stay
This Hotel is spacious and love the location right by the airport. The staff was exceptional wonderful and kind. ,I was there for a,wedding but definitely worth staying there agian.
October 18, 2016
Rated 5 out of 5 by Kiml1 Comfortable clean smelled good
This hotel appears to be kept well. All the staff acted like they genuinely cared about the property.
October 10, 2016
Rated 4 out of 5 by SGpltw Great features, excellent staff
I got to spend 4 weeks at this hotel over the summer months, and the staff was very friendly, and responded to all of my needs. The breakfast staff were so nice, and the fact that breakfast was included with my accommodations was a great perk! All hallways are wide and specious, and the same goes for fitness room, and pool. For the 4 weeks I never saw a dirty part of the hotel.
October 7, 2016
Rated 5 out of 5 by TravelJeep 6 years since I was last here
I recently returned to this Westin for an over night stay since I had very nice time when I stayed for several days. This stay was again right up there. I can not say enough for this hotel. It is a pleasure to relax here. This is a perfect spot, closet to the highways, airport and rail transportation that get you into the city of Baltimore or down to Washington DC. The pool was again right on the money, as well as the restaurant.
Based on this recent stay, I have more to sightsee next time in Baltimore, I shall be back again. Thank you Westin BWI.
September 3, 2016
Rated 5 out of 5 by Teddy13 Everyone was so kind and responsive
I had the best night of sleep at the hotel that I have had in months! I was traveling alone to attend a funeral of a very dear family member. The staff was so kind. Brooke in the restaurant and Julia at the Front Desk in particular.
September 1, 2016
Rated 3 out of 5 by N2016 Slept well but...
I slept well, bed was comfy. but it took room service two days to respond to clean up a tray, ants were in my bathroom. When I told the front counter, just got an oh... I'm sorry. The hotel info book is not very detailed with floor plans of where things are located, or nearby places to eat. The food was good, pricey, but that's expected from a hotel.
August 10, 2016
Rated 4 out of 5 by Tim720 Outstanding Staff
The front staff at the Westin BWI is excellent. On a recent visit, Zxanda made a great recovery on a service failure by the cab company. Someone else jumped my cab, which Zxanda had called at my request, which was going to put my attendance at a 900am meeting in serious doubt. Zxanda was all over it, saw what happened immediately, and requested an expedited cab to come and pick me up. She let the next driver know in no uncertain terms, what the proper procedure is for picking up guests (which includes verifying the destination of the rider, which the first guy didn't do). Even though this wasn't the fault of Westin BWI, it was clear to me that Zxanda took ownership of the situation and made it right. Nice work.
June 27, 2016
Rated 4 out of 5 by Paga Hotel has contemporary style
This BWI Westin Hotel was spacious and quite lovely.
June 26, 2016