The Westin Baltimore Washington Airport - BWI

  • 1110 Old Elkridge Landing Road
  • Linthicum Heights,
  • Maryland
  • 21090
  • États-Unis
  • Carte

Chambres et tarifs

  • Pour des séjours de plus de 90 jours, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour uniquement jusqu'à 550 jours à l'avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.8 out of 5 by 230 reviewers.
Rated 5 out of 5 by Wow, the service! We were here for our fifth stay and this was our best so far. From the front desk to the hotel restaurant we had exceptional service. Jackie in the restaurant went above and beyond as did Lakosha who ensured that we got breakfast every day--something we had missed on our previous visits. We wouldn't consider staying anywhere else when we are in the area. Wonderful! September 13, 2015
Rated 5 out of 5 by Extraordinary Customer Service! THE WESTIN BALTIMORE WASHINGTON AIRPORT - BWI is the best hotel in near BWI. Modern, well maintained, excellent food at the restaurant! The staff (specially Ryan at the reception) goes out of his provide extraordinary Hospitality. I have had issues with my the booking site for my reservation (not SPG) resulting in me not having a reservation when checking in. Ryan has been quick to resolve the issue and honor my reservation. Awesome job Ryan! Well done! I will be back. August 29, 2015
Rated 5 out of 5 by Great stay when in Baltimore! We were looking for something that was easily accessible as a base for our travel (business and leisure) around Baltimore. The BWI Westin is great. Their club level is quite convenient and the service from the front staff was amazing. They welcomed me back and made me feel like I was home (so important when you're on the road a lot). We'll be back soon! August 25, 2015
Rated 2 out of 5 by Surprisingly disappointed After long day - left room at noon returned at 10pm - I found my room half cleaned. The bed had been stripped, linens piled in a chair, dirty towels dumped, no new towels left, and otherwise unclean. Staff responded as if this were an acceptable occurrence. 10 min wait before housekeeping could get to room for 20 minute clean. I had to sit in bar for 30 or 40 min to wait, and I could barely get staff to agree to come and get me when the room was completed. Service is more than half the battle. Not only was housekeeping lax, but the staff was really poor in the "make it right" category. July 26, 2015
Rated 5 out of 5 by exceptional We have stayed here many times over several years and find the accommodations to always be the best. Also the staff always are professional, helpful and personable. June 13, 2015
Rated 4 out of 5 by I had a great stay...until breakfast I checked in around 1:00 am after my flight landed and found the room to be nice although I didn't do much but sleep in it. I was disappointed the next morning when we went to breakfast though it took almost 20 minutes to get a cup of coffee we were given menu's and told about the buffet the server never asked if we wanted to order something besides the buffet and it was not very good the berries were soggy and there wasn't much of a selection. I had to ask for my second cup of coffee and it took another 20 minutes to arrive at which point I was ready to leave and didn't even drink it. I think I will pick a different place to stay on my next trip June 3, 2015
Rated 3 out of 5 by Slippery Slope The Westin BWI used to be my go to hotel to stay when traveling out of BWI. I would take advantage of its parking program and proximity to the airport. It was always clean and never had problems. The last two times I have stayed here I have had multiple problems. Phones not working, door lock problems, clogged toilets, hot tub not functioning, and although they advertise in their amenities manual cellphone chargers if you left yours at home, nope they don't have them and no usb plug in the rooms. The furniture is older and falling apart, the sheets are not the heavenly bed sheets and the carpet in the halls is dirty and patched together. I will find a new go to, its a shame the Westin has stepped onto the slippery slope and doesn't seem to be slowing down. May 27, 2015
Rated 3 out of 5 by Breakfast I have the breakfast buffet included in my rate. The first day I went to the restaurant and stood there while 3 staff members looked at me but no one came over to seat me, so I left. The second day I went to breakfast, only needing a box to take away food. Again I stood waiting and finally the omelet guy asked me if I needed something. That group really needs some retraining in customer service! May 18, 2015
  • 2015-10-03T08:48:52.065-05:00
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