Rated 4 out of 5 by EandA Disappointing for a newer hotel
We chose the hotel based on amenities and location. Location was great. Amenities were not. The pool was only open from 5-10 pm, not nearly as many hours as we were expecting. Also, the jacuzzi was only working one of the four days we were there. (This was on the third day, and by the fourth day it wasn't working again.) The wi-fi required a log-in each time you powered on a device, as opposed to requiring a once-daily log-in. The Club Lounge also had a leak from the roof such that, when it rained, water was constantly running in from one of the windows. The Lounge employee was very friendly and helpful. The valet employees were likewise helpful. The room was clean, just slightly noisy due to the HVAC system.
April 19, 2014
Rated 1 out of 5 by Entropy Asthma
You might think that $224/night would buy a clean room. Well, think again. I'm 0 for 2 with the Westin Arlington Gateway. My first stay, (after special requests for a clean room), they placed me in the ``handicapped'' room on the 8th floor. Unfortunately, water containment issues in the roll-in shower rendered the room a bog of impressive biodiversity. Round two, I came prepared and landed in a nice room on the 12th floor: the Starwood Preferred Guest floor. This time the room was fine; that is until 10:30 p.m. when Clem in the room across the hall, torched up his stogie.
So,. . . if you're considering the Westin Arlington, and are one of the unlucky few who prefers (requires) clean air, then be sure to pack your albuterol!
April 16, 2014
Rated 2 out of 5 by return15 long time guest
There has been a noticable decline at this property and it is my understanding SPG is no longer managing this property. The resturant food was unacceptable. The valet parking has declined which did not seem possible, since it was never satisfactory. House keeping entered the room, while still in my nightgown, before I could get to the door. When we have stayed in the this area over the last five years, several times a year, we have stayed here or at Tysons Corner Westin because of the convience...we are considering if the convience is worth the decline in this property.
April 6, 2014
Rated 5 out of 5 by Wanda2 Great Service
Service throughout the hotel was truly outstanding. The food in the restaurant was excellent. Very comfortable stay.
March 27, 2014
Rated 5 out of 5 by Amarrett Excellent Stay
Friendly staff, comfortable room, quality comfort. The only negative is the shower - it was low pressure and a little disappointing. Shout out to Heidi at the front desk who found an umbrella that I could borrow at the last minute! Great location, near variety of shopping and restaurants, many within walking distance! We will return!
April 8, 2014
Rated 5 out of 5 by Kate100 Short but very nice stay
I arrived around 11:00 pm and checked in immediately. The room was very clean, well-appointed and attractive. Special thanks for bottled water and electrical outlets galore. Since I only stayed one night, I could not take advantage of your special promotion to pass up housekeeping services. But I think it is ingenious and will do so in the future. I travel a lot, and told my husband Westin is my favorite hotel brand.
March 8, 2014
Rated 4 out of 5 by Wes46 Good place to stay.
Good friendly service by all staff and quiet area.
April 8, 2014
Rated 5 out of 5 by HSdir Comfortable neighborhood
I enjoyed being within an easy walk of many cafes and shops.
April 6, 2014