Rated 5 out of 5 by Kate100 Short but very nice stay
I arrived around 11:00 pm and checked in immediately. The room was very clean, well-appointed and attractive. Special thanks for bottled water and electrical outlets galore. Since I only stayed one night, I could not take advantage of your special promotion to pass up housekeeping services. But I think it is ingenious and will do so in the future. I travel a lot, and told my husband Westin is my favorite hotel brand.
March 8, 2014
Rated 5 out of 5 by Hockeymom2 Great hotel
We've stayed in the Westin Gateway three years in a row, and it's always been consistently a great stay. The hotel is in a great location, very clean and service oriented. I love how the elevators are so fast - we never waited, even with a full hotel!
February 19, 2014
Rated 4 out of 5 Great Place to Stay in Arlington
Easy access to Ballston, great facilities, loved the staff. They helped me in and out of my car. Never had that happen before.
March 1, 2014
Rated 4 out of 5 by Irish1 Very Nice hotel with small glitch
Hotel was clean and bright. Great location, walking distance to may things. Room was very nice and clean .
Small glitch, parking is valet, not many alternatives. Valet was a bit too assertive with luggage upon arrival and departing process to get car is not clear.
Overall, a strong recommendation with a small customer service tweak.
February 22, 2014
Rated 2 out of 5 by Mike1997 Expected better quality
For the most part my stay was ok. I did expect better. My room wasn't the cleanest, wall paper in the bathroom was peeling off, bathroom door had water damage causing discoloration and the bathroom also had a musty odor. The TV barely worked, the cable kept cutting in and out, very frustrating while trying to watch the evening news. The walls were thin, I could hear conversations in the adjacent room. Additionally, as doors would close from the rooms close to mine, the walls would shake. My stay was not very relaxing at all. While I like staying at Weston Hotels, this was a bad experience and I'll think twice about future stays.
February 8, 2014
Rated 5 out of 5 by Overnighter99 One of my favorite business hotels
I stay at the Westin on business every few months. The hotel makes these quick overnight visits as good as they can be. The rooms are comfortable, the staff is great and the central location gives me direct access to where I need to go.
January 30, 2014
Rated 5 out of 5 by susie123 Terry & Susie
Beds are very comfy, room was quiet, we usually stay at this Hotel beacause of location and member of spg group. We stayed one night last week and have two rooms booked this week.
Wish parking didn't cost so much.
December 20, 2011
Rated 3 out of 5 by Rotor12 Winter Travel
The location wa perfect. My expectations fell short with the quality of service.
February 12, 2014