Rated 4 out of 5 by 352
Rated 5 out of 5 by Min13 Helpful staff
I definitely recommend the hotel for business travel. The staff (Julia in particular) was very helpful and warmly provided me with the SPG benefits I was hoping/expecting to receive. The Executive Club Lounge was well-maintained and a relaxing place to unwind.
21 de abril de 2014
Rated 5 out of 5 by JimmyJack Threes times and keeps getting better
Wonderful experience as usual! Stayed here 3 times over the last few months. Every single time I am impressed by the level of service from the second you enter the Main Lobby. Staff is great food is wonderful location second to none. Will be back much sooner than later.
21 de abril de 2014
Rated 5 out of 5 by Lightek The place to stay in the West suburbs
The hotel is in a great location easy access from the airports, Metra and downtown, with plenty of resaurants, stores and shopping. The shuttle will take you to and pick you up from the Metra station and nearby establishments. Each and every member of the staff is a pleasure to encounter. They remember your name, preferences and are always cheerful and helpful. The rooms are comfortable and have that Westin touch that I appreciate. The Starwood lounge on the top floor has a tasty offering in the mornings and a great evening meal. The in house restaurant is Harry Carey's and Holy Mackeral. Fabulous food in the restaurant and via room service. Olympic size pool, nice fitness room and even a parking ramp for those nasty weather days make this an awesome plance to stay.
21 de abril de 2014
Rated 5 out of 5 by RegularGuest84 Great Place to Stay
I stay here weekly for business and have had a great experience every time. This Westin feels new and clean and there is a Target within easy walking distance.
1 de abril de 2014
Rated 5 out of 5 by JohnSmith007 This hotel has great staff
The hotel staff goes out of the way to make your stay the best it can be.
31 de marzo de 2014
Rated 5 out of 5 by Church Another Great Stay
I have stayed at this hotel several times and each time it is a pleasant experience. The staff is always very friendly. The rooms are well maintained and very comfortable. The workout facilities are awesome.
7 de marzo de 2014
Rated 5 out of 5 by ConfSpkr Returning Conference Attendee Very Pleased
Returned for conference for 5th consecutive year.
Lauren Hall - Group sales made reserving 7 rooms very easy with excellent follow-up.
Julia & Theo - Front Desk team members easily and efficiently facilitated Check-in for all rooms and guests arriving at different times. They even honored my request for same suite as years past.
Special thanks to Ryan Metzger - Service Express Mngr. Ryan's SE Team quickly honored requests for extra towels, replacing a flickering light bulb and a damaged coffee table. Ryan himself really helped out by providing a flipchart & markers for a last minute scheduled strategy session in the Boardroom and honored my request for a very late check-out because of thus 6.5 hr session.
Food rocked; Westin Staff excelled again.
Only outstanding issue is that Preferred Guest program did not post the correct points to my account; computer program chose lowest vs highest room point totals to post to my account. Will work with SE Team to correct.
Have no qualms about a stay at this property, especially for a conference.
The Westin Yorktown staff excels, period.
24 de febrero de 2014
Rated 5 out of 5 by vgray Sensory Experience
The cool sound of the water wall, the fresh clean scent of the lobby, the taste of the well prepared food, the look of the well lit mirrored lobby, and the feel of the soft comforter all created a sensory experience that makes this hotel one of my favorites. Even though I was there for a conference with over 800 middle school and high school students, I slept well and did not hear students late into the night as you might expect. The security was great and my stay was memorable. The proximity to eating places and shopping makes it an ideal place for a conference or a weekend stay.
17 de febrero de 2014