Rated 5 out of 5 by Gqplayer Awesome stay
thank you for a good stay
April 20, 2015
Rated 2 out of 5 by deltacustomer Delta Crossover members
The front desk staff was completely unaware of the Delta crossover program. I stayed at this property because of the Delta program of points with the airline and Starwood. If this hotel or any hotel wants to attempt to get new customers from the Delta program they need to do a better job of making this group welcome at their hotels. Otherwise I will continue with my present preferred hotel chain that wants my business
April 17, 2015
Rated 5 out of 5 by KaChing Excellent trip
Never stayed at a hotel so pet friendly and helpful. Accommodations wonderful, staff wonderful. Made our trip so much more relaxing.
March 21, 2015
Rated 4 out of 5 by ARena 80th Birthday Celebration
Furniture in the room scratched up.
Originally assigned to a room with a barking dog in the adjoining room. While I understand the hotel is pet friendly, guests should be given a choice of whether or not they want to be in the room next to or in the proximity of occupied room with a pet especially a pet that makes noise. When a request is made to be moved, staff members should NOT suggest they will send security up to quiet the barking dog.
March 20, 2015
Rated 5 out of 5 by Camille48 A Memorable Wedding and worth every penny!
My daughter's August wedding (my only child) was as magnificent as we'd hoped for. Without going overboard, but wanting to experience as elegant an evening, our event planner Sue Spivak outdid herself. She was the most accommodating and thorough planner that provided us with the Intel to make decisions that were spot on! The food and beverage staff and manager were EXCELLENT accommodating our almost 300 guests/vendors. From the cocktail hour, food selections, logistics, decor and flow of each aspect, the day went FLAWLESSLY and all too quickly. Not to mention how comfortable we all were staying in the hotel, I want to spend nights back at this hotel just to remember that event and experience little bits over and over!
March 12, 2015
Rated 5 out of 5 by KLMSAVER Awesome Girls Getaway
When we checked in we were greeted by Antonio who was super nice. He really made the start of our girls weekend super fun. Our room was perfect, the beds were like sleeping on clouds, and the showers were awesome!! We also used the pool for the first time and it was so nice. It was like a private pool just for us. Thank for such a wonderful girls getaway!!
March 5, 2015
Rated 5 out of 5 by KLMSAVER Heavenly Night, Heavenly Experience
I visited your hotel on Saturday, January 17, 2015. I was greeted by Shelia who was so very friendly. She let me know that it was my 10th stay at the hotel and that I would receive VIP access reward and she even went a step beyond that to make a request that I had. I did not think she would be able to do it but she did. What customer service!! This one little act was so wonderful and I am so thankful for her kindness. I do not want to go into details about the day I had but let’s just say she made the rest of my night by something so simple. I have told so many people about this experience and also about how much I love this particular Westin. I do not live far but when I need a night away this is my little get away. The staff is always so nice, the shopping you can’t beat and the choices to eat are endless. Thank you for such a memorable experience!
January 21, 2015
Rated 5 out of 5 by Darla1 Great Expectation
Excellent Hotel!!! Security and staff are very attentive to their guest. What I love the most about this property it's next to everything (Target, Restaurants, Transportation). I will add this location to my favorite list
January 21, 2015