The Westin Lombard Yorktown Center

  • 70 Yorktown Center
  • Lombard,
  • Illinois
  • 60148
  • États-Unis
  • Carte

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Les hôtes doivent être âgés d'au moins 21 ans pour pouvoir réserver et occuper une chambre.

Rated 4.1 out of 5 by 470 reviewers.
Rated 3 out of 5 by Only stay if it isn't raining it would seem This hotel seems to be going downhill in terms of both service a the building quality. When I first arrived to check, I was stood there for 15-20 mins whilst the only person on the desk was browsing the internet with a guest. No attempt to acknowledge I was there or attempt to call call someone else to help. Eventually a second person arrived after noticing the queue and started the checkin process. The lack of staff during the day at this hotel seems to be an on-going problem. On the second day I was there it rained and I found that my executive club room leaked like a sieve. I told maintenance, who duly left a message, saying yes they knew that the rooms had an on-going problem and simply dumped towels on the sill to try and stop the spread of water. If they know about the problem and its being going on for so long, why are they putting guests in those rooms? Just offering to allow me to move rooms afterwards is really annoying and not the service I am paying for. I hope they resolve these issues, as this hotel has lots of postives, good location, good bar/restaurant, comfortable rooms etc, it just feels like they are taking their guests for granted. December 13, 2012
Rated 5 out of 5 by A Great Stay... Yes the hotel has great features. You must go and see for yourself. The room is a nice size, and the beds are very comfortable. September 5, 2012
Rated 5 out of 5 by Great stay! A1+++ This is our third time staying at the Westin at Yorktown Shopping center. This is a great place -- I highly recommend. A1++++ September 7, 2012
Rated 4 out of 5 by Nice Space The rates are a little high versus the other properties in the market, but the space is very nice. The new showers are great. January 10, 2013
Rated 5 out of 5 by great features and service always the best service from the staff and e are never disappointed with all of the features especially the in room comforts. March 25, 2013
Rated 5 out of 5 by Pleasant experience I would recommend the Westin to all who travel. Staff was accommdating and willing to assist when needed. Top notch hotel! September 25, 2013
Rated 5 out of 5 by The hotel was Awesome Our experience was awesome, from the management team to the front desk. I will recommend the Westin to all of my friends. September 25, 2013
Rated 5 out of 5 by Kacie (front desk) was amazing to a lifetime platinum member who got rerouted thru bad weather; your lucky to have her in your employ. April 17, 2013
Rated 5 out of 5 by Comfort Town Great room, excellent, helpful staff Kacie, Marek and Alex are all assets to your property. Keep up the good work! May 21, 2013
Rated 5 out of 5 by Very accomedating Stayed here for a wedding. The staff and services were wonderful. I would highly recommend this hotel to anyone. December 6, 2012
Rated 4 out of 5 by Great Hotel, but pricey Find someplace else to drink, $16 per glass of wine is way overpriced in my opinion. The rooms are excellent. February 26, 2013
Rated 1 out of 5 by Suite Baths A seat would be very useful in the showers along with more conventient handrails in both the shower and tub. May 7, 2013
Rated 5 out of 5 by Lovely... Wonderful customer service, rooms are spacious and very comfortable. January 29, 2014
Rated 4 out of 5 by Good stay the hotel is good the room is very comfortable the only thing it does not have is a small refrigerator March 10, 2013
Rated 5 out of 5 by Excellent Service The staff were very friendly. They were prompt with my requests and always very professional. November 18, 2013
Rated 5 out of 5 by hotel has great features the room was large, well equipped, and clean. the beds and pillows were exceptionally comfortable. August 21, 2012
Rated 5 out of 5 by This hotel has great features. The check-in experience was easy. The hotel provided outstanding service to me during my stay. May 29, 2013
Rated 5 out of 5 by Westin Lombard Excellent hotel located close to business offices with convenient dining and shopping nearby. July 15, 2013
Rated 5 out of 5 by One of the best hotels The room was great and the staff did all they could do to make my stay a good one. December 9, 2013
Rated 5 out of 5 by Excellent staff The staff was excellent and provided us with all that we needed. The food was also Fantastic. July 26, 2012
Rated 5 out of 5 by Great place to relax My family stay was great as we celebrated our mothers birthday. We will surely return soon. December 18, 2012
Rated 5 out of 5 by My October 25-27, 2013 Stay at the Westin I've stayed in lots of hotels however the Westin Lombard IL was by far the greatest! October 28, 2013
Rated 5 out of 5 by thank you Excellent Hotel and the staff was #1 February 10, 2014
Rated 5 out of 5 by Mr.& Mrs. BASS we were very happy with our stay,and will recomend the Westin to our family and friends July 30, 2012
Rated 4 out of 5 by This Hotel has great food The Westin has a wonderful location for food - Harry Caray's Grand Ballroom October 28, 2013
Rated 5 out of 5 by A plus for the Chicago area hotel Excellent accommodations and close access to food, entertainment and shopping. September 5, 2012
Rated 5 out of 5 by Excellent staff and rooms Very accommodating staff and excellent attention to your needs and situations. January 11, 2013
Rated 3 out of 5 by Nice hotel billing issue My husband and I stayed at this hotel for a weekend while visiting family. This was our second stay with the hotel. We picked the hotel because it was a great location for us and it is nice to have the mall and lots of this nearby to do. The hotel itself is nice it seemed clean except we did find someones sock under the ottoman. Food was good and staff friendly. The issue I had with the hotel was there billing system. We used points for our stay so we just had a couple of food charges on our room bill. The bill was accurate but when I got home I discovered they had put a hold on my credit card for an amount twice my bill. I contacted the hotel and they informed me this would not become a charge and will be credited back but it could take up to five days which after a few days it was taken off my account. Being a gold member and owner I have stayed at many Starwood properties and have never noticed this happening before. I realize the charges were only on hold and never charged however it does affect my available credit limit and I could see where that would be a problem for some people who are close to their credit limit. I think people should be informed that this is going to happen so they can be prepared. June 15, 2013
Rated 5 out of 5 by comfortable set up I thought the westin to be clean and comfortable and staff accomodating. August 11, 2013
Rated 5 out of 5 by Great hotel High standard and comfort. Nice pool, spa and fitness area. Great bar April 8, 2013
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