ウェスティン・ロンバード・ヨークタウンセンター

  • アメリカ合衆国
  • 60148
  • イリノイ,
  • ロンバード
  • 70 Yorktown Center
  • マップ

空室状況&料金

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1室 1 , 大人1名 大人1 , お子様1名 お子様0
Rated 4.1 out of 5 by 518 reviewers.
Rated 5 out of 5 by Wonderful Staff From the time we walked up to check in until we checked out the staff made us feel special and was very informative about the area. February 2, 2016
Rated 1 out of 5 by You can do better for your money The front desk staff seemed to be on different pages the whole time. Starting from when I booked my room to when check out came it was a hassle. My card was going to be charged twice for my stay because the girl "forgot" I paid 2 nights before. I was quoted the wrong price, and my room was charged for $200 from the restaurant downstairs that I never went to. The amount of money you pay to stay there is a joke for what you get. There's no breakfast, no microwave, and no tv connection that doesn't cut out. I've stayed in cheaper hotels that are better service and amenities. Although I did like the cleaning lady. She was the only nice person there. January 25, 2016
Rated 4 out of 5 by Great Hotel, but dont plan on working out.. I travel to Chicago a lot on business and love this hotel overall. The staff is always friendly and having 2 great restaurants attached to it always a great benefit. The only major downfall to this great property is the workout room is far below average.. Traveling a lot on business and staying fit is always challenging so having a hotel which takes pride in their workout room is something I can really appreciate. Treadmills, ellipticals, bikes, and cable machines as constantly broken. I always make sure to complain to the front desk but nothing seems to get fixed.. With a hotel this great in room capacity, I would expect an above average workout facility. January 6, 2016
Rated 4 out of 5 by Club Lounge was Close on New Year's Day I would like to thank Gabrielle in front desk for her outstanding customer service. She was apologetic that the club lounge was closed on new year's day and that we couldn't have breakfast. The supervisor on duty when my friend checked in was not that friendly. We were given $20 credit on each room (3 rooms). We ordered breakfast and the $60 credit only covered the delivery fee, gratuity and food tax. Otherwise, no other issues; the hotel is w/ high standard. January 4, 2016
Rated 5 out of 5 by Fantastic Stay This is one of my favorite Westin's. As I walk in I am greeted with a warm, friendly, welcome back. Sheila, at the front check-in, remembered me from my previous stays and let me tell you, how awesome is that!!! I want to add Shelia is all about making sure everything for your stay is perfect, she is so genuine which is so comforting these days. This time I had my 3 kids with for a family quick getaway. We had a huge suite, complete with a bottle of sparkling grape juice for the kids, I think Shelia had something to do with that so thank you!! Something so little goes such a long way. The family had a blast just swimming, relaxing in the hot tub and sauna, and seeing the views in the club room. We ate at awesome restaurants in the area and really recharged after the crazy holiday. Thank you for always making my stay one of the best around!! December 29, 2015
Rated 2 out of 5 by Options I'm a loyal SPG member with over 100 nights this year but this hotel has absolutely no character and the staff appear to not care... on site restaurants close for food at 10.00, room service closes at 11.00, Considering the options in the area staying at this Westin is an overpriced mistake... December 1, 2015
Rated 2 out of 5 by Cold Place The room I had has an annex restroom with a separate heater that does not work room very cold bathroom November 23, 2015
Rated 1 out of 5 by Not happy I completed a thorough survey. The room was not clean, the hallway was full of food trays and a huge cleaning cart upon arrival and we checked in at 4 p.m. Our room was not ready when we arrived as well. I requested champagne and strawberries before we arrived. We received it two hours later. My boyfriend wanted his shoes shined for dinner. They didn't come up until the next morning on his second call. The suite needs updating. The view is hardly like the pictures. I was disappointed! October 27, 2015
  • 2016-02-08 T05:46:43.628-06:00
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