Rated 5 out of 5 by Fastsail11 Westin Water front
Great facility in a great location
Sparkling clean rooms and easy walking distance to all seaport activities
August 23, 2013
Rated 3 out of 5 by Joyous Bed Needs Help
My bed was extremely uncomfortable. I could not even sleep on the side closest to the window. I slept on the side next to the bathroom on the last 3 nights of my stay and it was tolerable. The mattress needs to be changed in room 918.
August 13, 2012
Rated 5 out of 5 by AB12 Beautiful hotel with an amazing staff!
The front desk and the valet employees were absolutely wonderful. The hotel is very beautiful and the rooms are comfortable with great beds. The staff at Starbucks in the lobby was excellent as well. Would highly recommend the hotel!
December 15, 2012
Rated 5 out of 5 by GarMan Hotel has Great Staff
The hotel staff provded service that was beyond our expectations. We had 4 special requests and each was provided quickly. Especially grateful for use of a wheelchair which was unexpectedly needed. The entire staff was very friendly
August 20, 2012
Rated 5 out of 5 by hfalk3 Processing of Tax Exempt Form
I expected to receive my final bill on departure, but was advised that due to my tax exempt from the final bill would not be available for 3 to 5 working days, which will cause me to fail to get my travel voucher turned in on time
December 10, 2012
Rated 2 out of 5 by Texas64 This hotel needs more places to eat
There is only one place open to eat for dinner in the hotel and there aren't many choices within walking distance. Be careful of parking charges. I was billed for parking after the first night even though I didn't have a car!
November 6, 2012
Rated 5 out of 5 by Wagtime21 Excellent Banquet Staff
Our 3-day conference included several meal functions. The chef is to be commended for outstanding food, as is the banquet staff. I was expecially impressed that the staff greeted me with "miss" instead of "ma'am." THANK YOU!
October 21, 2012
Rated 5 out of 5 by Liliana1 A wonderful stay
I recently stayed at this property two separate times in a one week period. Both stays were excellent. Great staff assist with your every need.
The rooms were nicely done and seemed in great shape.
An overall excellent hote.
June 8, 2012
Rated 5 out of 5 by TRISHA83 EXCELLANT ALL OVER !
This was a very special weekend for me and my Mom. It was her 85 th Bday. We were checking out on Sunday and she suffered a vertigo attack. The staff stepped up and helped my Mom like she was part of their family. THANK YOU
November 1, 2012
Rated 5 out of 5 by Stevescm13777 Hotel seems brand new and comfortable
Room was nice and everything worked! Sink stopper wasn't attached to the rod and I reported it at the desk. Elevators were quick and nearly always empty when they arrived at my floor. Staff were experienced and pleasant.
October 29, 2012
Rated 5 out of 5 by tinaklo Excellent hotel
This has been an excellent stay. The beds were comfortable and the room were clean and tidy. It's much better than the hotels in downtown . The staff who checked me in was excellent and I think her name was Sandra.
August 18, 2012
Rated 5 out of 5 by mark63 Lovely, very clean hotel with superior staff
So nice to be so convenient to the convention center and in a really great hotel. good workout room, good food at restaurants, very accomodating staff.Complimentary bottles of water daily which is a rarity.
November 3, 2012
Rated 4 out of 5 by drjskj very busy hotel
I have never stayed at a Hotel that was that busy, hour wait for a cab, 1/2 hour wait for breakfast? Pool was cold and the hot tub was out of order, fitness center was good. Room was clean and comfortable.
November 12, 2012
Rated 5 out of 5 by Paddy1025 Great Hotel
This was the first time we stayed at Westin Boston but I would stay there again. The food was excellent and the staff was most helpful. I felt like I was the most important person staying at the hotel.
November 6, 2012
Rated 4 out of 5 by Sadie12 Hotel Room Cleaning
I recommend individuals should carefully inspect their rooms to verify the room has been cleaned from the prior resident. On the second night of my stay I found dirty underware under the room ottoman.
August 13, 2012
Rated 4 out of 5 by Myrna13 Conference Hotel
Its great for conference, but its expensive to visit Boston. You need more rooms with king bed and a Spa. The lady concierge was nice but the people in the front desk need to smile more.
October 17, 2012
Rated 5 out of 5 by Erlinda Friendly hotel
Very nice hotel.
Friendly and accommodating staff
When the pool was closed due to an accident,
We were given an option to use the pool at a nearby hotel.
We appreciate this very much
November 21, 2012
Rated 5 out of 5 by Selectman Great hotel
This hotel is very well maintained, clean rooms, comfortable beds and all the necessary amenities. It is in a good location for restaurants, easy to find and convenient to the city.
December 5, 2012
Rated 5 out of 5 by Casper98 High End & Pet Friendly
Very high end hotel and great accomodations. Best of all they are pet friendly...and really are. They took care of all our needs and our golden retriever Casper. Great service.
November 27, 2012
Rated 5 out of 5 by DoctaM Calm in the midst of a storm...
As always, an outstanding visit with amazingly friendly staff. Despite the effects of Hurricane Sandy, the staff was professional, soothing and very much on top of things.
November 4, 2012
Rated 5 out of 5 by vahano Great hotel with magnificent staff
The hotel is very, very nice with clean large rooms and the most comfortable beds but what made my stay extraordinary was the service we got from the staff
Cudos to you
September 6, 2012
Rated 4 out of 5 by FredP123 Great spot for a meeting
The Westin provided an excellent facility for a meeting of staff members from cross North America and Canada.
The hotel staff ensures trouble free and pleasant stay.
August 19, 2012
Rated 4 out of 5 by Mike15 Pricey
I paid more to the hotel to pick up a delivered package than the cost of the package itself!
Still charging for internet. Must be one of the only chains to do so.
May 22, 2012
Rated 5 out of 5 by Paul201208 This hotel is nice and modern
The hotel is new part of town and seems really new upon entry and modern in design. All facilities are accessible and easy to find. Parking was easy as well.
August 30, 2012
Rated 5 out of 5 by WineAdvisoryGroup Good if you Need to Be in this Area... Convention Hotel
This is the perfect place if you're at the convention center next door. Nice, newish, modern hotel. All the Westin touches and a Starbucks in the lobby.
April 2, 2013
Rated 5 out of 5 by Brian36 Great convention hotel
I'm always blown away by the level of service at this hotel. Usually convention center hotels have horrible service. This one doesn't. Way to go Westin!
February 4, 2012
Rated 5 out of 5 by Lovestotravel Boston is great
Nice Westin in an excellent location. Close enough to historical Boston but far enough away to be a bit more peaceful. Starbucks in lobby was great.
September 17, 2012
Rated 5 out of 5 by Lilly3 Very Comfortable Stay
My room was very comfortable and the staff were very helpful and polite. Food was good and it has a great location. Would stay here again.
July 22, 2012
Rated 5 out of 5 by BobZ your gateway to the new Boston waterfront....
walk out the hotel's front door and discover the new entertainment district with fabulous restaurants and great waterviews of the harbor!
July 30, 2012
Rated 5 out of 5 by Lui1709 Great hotel
Just wish they would have a stocked mini bar
In the room. Specially for a hotel of this category. But everything else what's execellent.
December 14, 2012