Rated 4 out of 5 by TJ56 Westin Boston Stay
The location was perfect for everything. The staff was friendly and helpful. The room was clean and comfortable.
November 14, 2012
Rated 5 out of 5 by Fastsail11 Westin Water front
Great facility in a great location
Sparkling clean rooms and easy walking distance to all seaport activities
August 23, 2013
Rated 5 out of 5 by Yzus Beautifully new
This hotel is new, well designed, a fun to be at. There is a good place to run. The staff was top notched.
September 25, 2012
Rated 5 out of 5 by Abby2 Nice Place to Stay
Everything went smoothly with my stay. The staff at the front desk were extremely nice. The bed was comfy.
August 5, 2012
Rated 5 out of 5 by PaulH55 Fitness equipment
For the first time ever I was surprised to see that my room had a treadmill and exercie equipment.
October 12, 2013
Rated 5 out of 5 by NurseJB Fabulous customer service
The staff go above and beyond to make your visit the best! Front desk staff (Ana) was awesome!!!
October 2, 2013
Rated 4 out of 5 by TheStyleDancer Nice Property if Seaport is your destination
Very nice hotel that is connected to the Boston Convention Center in the Seaport area of Boston.
September 27, 2013
Rated 4 out of 5 by Juarez Good Hotel
- Stayed in August 2012 for the annual IDSA conference
- Good staff; quick response when required
August 22, 2012
Rated 3 out of 5 by cyim123 Should have been better
Didn't have my room available at check-in. It was 5pm. The floors were moist so I needed slippers.
August 28, 2012
Rated 5 out of 5 by TTBM Great Location
Great hotel in great location. Within walking distance to restaurants, bars and convention center.
August 20, 2012
Rated 5 out of 5 by DoctorPeter Excellent experience
The hotel is very nice, the restaurant is excellent and the service at the restaurant is superb!
December 19, 2012
Rated 4 out of 5 by Lazyboy Hotel has great features and staff but bad upkeep
The furniture in the rooms are OLD and wornout. AC does not work.
December 12, 2013
Rated 5 out of 5 by Bennie29 My Stay At Westin
Excellent accomodations. Food was very good, room was clean, and decorated nicely.
October 1, 2013
Rated 2 out of 5 by Shell65 Disappointing at every turn
I stayed at this hotel for business. I called in June and booked the room through my employer. I was told that I would need to change rooms for the last night of my stay because they didn't have a two bed room for that night. I said that would be finer and gave them my employers credit card. I arrived to find out I was only booked the Sunday and not Monday as was discussed. The checkin agent was very condescending and rude he didn't try to help me just told me if I couldn't produce written proof of my reservation thru Monday it wasn't his problem. He told me he didn't have a room for Sunday but I could check back each day and see if any came open. He didn't even look in the computer to check. He waited on others while I was trying to find my confirmation and kept saying " how perfect it was that their arrangements were". We finally got checked in and I called Starwood spoke to a lovely lady who booked me a room in the same hotel not ten minutes after I was just told there weren't any. When I questioned her she didn't know what to say. The room was lacking the exhaust fan didn't work the fridge didn't work and the cups weren't refilled. The door squeaked loudly . This was my first and last experience at a westin
November 11, 2013
Rated 2 out of 5 by BWU111 Disappointing for a Starwood Property
Not one bottled water in the room - even for purchase.
TV pexilated all night long
November 21, 2011
Rated 1 out of 5 by Camaro77 Executive Director, Talent Mgmt
I am pleased as always with the location, service, cleanliness... all is wonderful!
September 24, 2012
Rated 5 out of 5 by madman love the Boston Bay
the hotel is located in just the right spot to see the city and get around easily
September 6, 2012
Rated 5 out of 5 by Nan1 Outstanding
Outstanding in every way. Very comfortable beds and excellent customer service.
November 7, 2012
Rated 5 out of 5 by conrad37 Stay
This hotel exceeded my expectations. Comfortable, quiet and staff were awesome!
October 17, 2012
Rated 5 out of 5 by Dee57Dee Another great stay!
My third visit to this hotel - always wonderful! Customer service rocks!
October 10, 2013
Rated 5 out of 5 by mesh99 mesh
Staff was excellent. The room was very nice and sceurity was ver helpful
September 2, 2012
Rated 5 out of 5 by MTLS Excellent staff
The staff went beyond expectations on all levels of service. Excellent!!
November 7, 2012
Rated 5 out of 5 by NJDRD47 The Westin Boston Waterfront was great!!
My experience was more than expected. Staff was extremely accommodating.
September 23, 2012
Rated 2 out of 5 by LPG134252345 Sheets
Sheets were stiff as boards!
December 15, 2013
Rated 5 out of 5 by joe500 A great place to relax and unwind.
This hotel has everything you need to relax, unwind, and renew.
October 21, 2012
Rated 4 out of 5 by Myself Nice hotel BUT
Nice hotel BUT at these prices Internet Access should be free
October 29, 2012
Rated 1 out of 5 by kimbald Great Hotel!
Room was clean and very comfortable. Loved the bedding.
December 10, 2012
Rated 4 out of 5 by Capt Location
Close to airport, and very close to convention center.
September 8, 2012
Rated 4 out of 5 by samiamwi Excellent Service
The concierge was exceptionally helpful and friendly.
December 5, 2012
Rated 3 out of 5 by Ving Low on value for the price
Rooms were ready when I got in. Had to wait 1 hr.
October 21, 2012