Rated 5 out of 5 by vahano Great hotel with magnificent staff
The hotel is very, very nice with clean large rooms and the most comfortable beds but what made my stay extraordinary was the service we got from the staff
Cudos to you
September 6, 2012
Rated 4 out of 5 by FredP123 Great spot for a meeting
The Westin provided an excellent facility for a meeting of staff members from cross North America and Canada.
The hotel staff ensures trouble free and pleasant stay.
August 19, 2012
Rated 5 out of 5 by tompi13 Excellent staff
Every member of the staff, from the housekeeping personnel to the senior management, was friendly, solicitous and most helpful during our week-long stay.
October 31, 2013
Rated 4 out of 5 by Mike15 Pricey
I paid more to the hotel to pick up a delivered package than the cost of the package itself!
Still charging for internet. Must be one of the only chains to do so.
May 22, 2012
Rated 3 out of 5 by Lisa2234 Not quite up to usual Westin Standard
We chose this hotel because of the location close to our destination. The bed was comfotatble but the room was not as nice as expected for the price.
November 4, 2013
Rated 5 out of 5 by JETCPA The Westin Waterfront was better than expected
Excellent accommodations and the event we attended was top notch
February 3, 2014
Rated 5 out of 5 by Paul201208 This hotel is nice and modern
The hotel is new part of town and seems really new upon entry and modern in design. All facilities are accessible and easy to find. Parking was easy as well.
August 30, 2012
Rated 5 out of 5 by TR60 Great staff
This hotel's staff was so friendly and accommodating through out our visit. We were so pleased and felt welcome. This beds were unbelievably comfortable.
September 24, 2013
Rated 5 out of 5 by WineAdvisoryGroup Good if you Need to Be in this Area... Convention Hotel
This is the perfect place if you're at the convention center next door. Nice, newish, modern hotel. All the Westin touches and a Starbucks in the lobby.
April 2, 2013
Rated 5 out of 5 by Brian36 Great convention hotel
I'm always blown away by the level of service at this hotel. Usually convention center hotels have horrible service. This one doesn't. Way to go Westin!
February 4, 2012
Rated 5 out of 5 by Lovestotravel Boston is great
Nice Westin in an excellent location. Close enough to historical Boston but far enough away to be a bit more peaceful. Starbucks in lobby was great.
September 17, 2012
Rated 5 out of 5 by Anne2101 NPACE Conference
The staff was extremely friendly & helpful with any & all inquiries. Would not hesitate to book another visit to Boston @ this Westin.
November 1, 2013
Rated 4 out of 5 by Larry32 Very good conference hotel
Very good conference hotel, good food.close to convention center. Getting more restaurants nearby, needs more stores and shopping nearby
October 5, 2013
Rated 5 out of 5 by LandArchitect Nice and Easy
Easy check in, convenient location, delightful room, Friendly staff, efficient check-out, - what more could I ask for. Thanks
November 18, 2013
Rated 5 out of 5 by Lilly3 Very Comfortable Stay
My room was very comfortable and the staff were very helpful and polite. Food was good and it has a great location. Would stay here again.
July 22, 2012
Rated 5 out of 5 by BobZ your gateway to the new Boston waterfront....
walk out the hotel's front door and discover the new entertainment district with fabulous restaurants and great waterviews of the harbor!
July 30, 2012
Rated 5 out of 5 by Lui1709 Great hotel
Just wish they would have a stocked mini bar
In the room. Specially for a hotel of this category. But everything else what's execellent.
December 14, 2012
Rated 5 out of 5 by jacob508 Above and Beyond Always
This hotel consistently over performs. Ana at the front desk goes above and beyond to make guests feel welcome.
December 2, 2013
Rated 5 out of 5 by Knockout wonderful time
your staff know's the meaning of meeting peoples needs, had a wonderful time would recommond to all my friends and family
November 1, 2013
Rated 5 out of 5 by JS24 Great Gym and Service
Front Desk Manager made accomodations for me that were above and beyond.
Excellent room and gym facilities were great.
July 17, 2012
Rated 5 out of 5 by ASTRO1 ASTRO1
The staff was very accommodating to their guests during Hurricane Sandy. Everyone went out of their way to make us feel welcome.
November 2, 2012
Rated 4 out of 5 by Pierre13 Great location
First time in Boston so this hotel was perfect. Easy to drive to and good walking distance from downtown Boston. We'll be back!
August 20, 2012
Rated 5 out of 5 by ksh2012 Wonderful Experience
Always extremely pleasant - great staff, great rooms, great on-site restaurant. You can't go wrong with the Westin Waterfront.
September 16, 2012
Rated 5 out of 5 by CathyIV This hotel has wonderful staff
The staff is courteous, helpful and pleasant. The front desk especially Wilson was so helpful.. He was great.
November 11, 2013
Rated 5 out of 5 by rlwnm excellent staff!
I had special requests for staff support while there, on several fronts; they were simply terrific. thanks
November 12, 2013
Rated 2 out of 5 by Quin54 Take a pass on this hotel
Room was dirty. The lobby and bar is cold and uninviting. Not an interesting hotel like you would expect from a Westin.
October 12, 2012
Rated 5 out of 5 by StevR Great new rooms in an old city
Passing through town, was able to host a lot of old friends at the Irish bar in the hotel, easy parking for visitors.
August 2, 2012
Rated 4 out of 5 by Aida The hotel in general is convinient and compact
The rooms are clean and nice. Restaurant is nice. Can be preferred for business stays. Half an hour walk to downtown.
October 1, 2012
Rated 5 out of 5 by DickNH The view of the city from the 15th floor is spectacular
As a Gold preferred memeber we were upgraded to a deluxe room on the 15th floor with a spectacular view of the city.
November 28, 2012
Rated 5 out of 5 by Minyo31 Great stay!
I was only there for one night, but the room and the team members were great. I look forward to my next stay there.
August 15, 2012