Rated 5 out of 5 by Scraps2 Great hotel
Always a pleasure to stay at the Westin Boston Waterfront. We will be back.
August 17, 2014
Rated 5 out of 5 by Della66 The staff was excellent
I was there for a wedding which was very good. Food was good, Staff was excellent
polite & helpful . l Personally I found coffee very strong
August 12, 2014
Rated 5 out of 5 by dramamom Total quality comfort
We were there for Comic Con, which was very close and was a nice place to come back to for relaxation after a long day of walking. Staff was incredibly helpful and friendly.
August 11, 2014
Rated 5 out of 5 by Saynora Excellent service and staff
From valet/check in/breakfast, gracious, warm and efficient staff. Will return without hesitation!
August 10, 2014
Rated 5 out of 5 by wgrif1010 Convenient to Convention Center
High quality, excellent service, closest hotel to Convention Center
August 9, 2014
Rated 5 out of 5 by tammie a perfect setting
This was a perfect setting for a convention.
August 8, 2014
Rated 5 out of 5 by trisha72 My stay was great!
Boston Waterfront Westin offered an excellent platform for our conference. The rooms were comfortable, the staff were responsive and helpful, the food was nice- great Boston Cream Pie!. The restaurant and bar service were excellent. The group sales coordinator for our group went above and beyond in ironing out some reservation issues. All in all, my stay at the Westin was great and I look forward to staying at another Stanwood hotel.
August 4, 2014
Rated 1 out of 5 by houstonspgplat reluctant hotel
Right from check-in, I knew there was going to be a problem. The hotel could not understand SPG status (despite my confirmation letter clearly reflecting my Platinum status). Room upgrade -- we cannot do that (spg.com shows availability). Late checkout -- we cannot do that (have to check with manager). 500 points -- wasn't asked, not sure if I will get them.
Room was good, standard amenities and quality. They did not use the heavenly bed, which was a bit of a negative for me (I was trying to buy one). Bathroom was good, I liked the ultra-bright light-up mirror.
The hotel itself, has a lot of options for f&b -- a couple of bars, a comedy stop & a starbucks. easy access to waterfront and airport.
This place has so much potential, but it is so reluctant to give out any recognition to SPG guests. I have had the best hotel experiences at multiple different Westin's and this was one I will avoid if I am in the area the next time.
August 15, 2014