Rated 5 out of 5 by Anne2101 NPACE Conference
The staff was extremely friendly & helpful with any & all inquiries. Would not hesitate to book another visit to Boston @ this Westin.
November 1, 2013
Rated 5 out of 5 by Cheryl8148 This hotel has excellent customer service
I participated in the Green program and when I needed addtional toiletries and towels, the staff brought them up right away.
February 10, 2014
Rated 5 out of 5 by JS24 Great Gym and Service
Front Desk Manager made accomodations for me that were above and beyond.
Excellent room and gym facilities were great.
July 17, 2012
Rated 5 out of 5 by ASTRO1 ASTRO1
The staff was very accommodating to their guests during Hurricane Sandy. Everyone went out of their way to make us feel welcome.
November 2, 2012
Rated 4 out of 5 by Pierre13 Great location
First time in Boston so this hotel was perfect. Easy to drive to and good walking distance from downtown Boston. We'll be back!
August 20, 2012
Rated 5 out of 5 by LandArchitect Nice and Easy
Easy check in, convenient location, delightful room, Friendly staff, efficient check-out, - what more could I ask for. Thanks
November 18, 2013
Rated 5 out of 5 by ksh2012 Wonderful Experience
Always extremely pleasant - great staff, great rooms, great on-site restaurant. You can't go wrong with the Westin Waterfront.
September 16, 2012
Rated 5 out of 5 by ErikTC Great Service
The staff are always attentive and definitely have your best needs in their approach
April 5, 2014
Rated 5 out of 5 by Knockout wonderful time
your staff know's the meaning of meeting peoples needs, had a wonderful time would recommond to all my friends and family
November 1, 2013
Rated 2 out of 5 by Quin54 Take a pass on this hotel
Room was dirty. The lobby and bar is cold and uninviting. Not an interesting hotel like you would expect from a Westin.
October 12, 2012
Rated 5 out of 5 by StevR Great new rooms in an old city
Passing through town, was able to host a lot of old friends at the Irish bar in the hotel, easy parking for visitors.
August 2, 2012
Rated 4 out of 5 by Aida The hotel in general is convinient and compact
The rooms are clean and nice. Restaurant is nice. Can be preferred for business stays. Half an hour walk to downtown.
October 1, 2012
Rated 5 out of 5 by DickNH The view of the city from the 15th floor is spectacular
As a Gold preferred memeber we were upgraded to a deluxe room on the 15th floor with a spectacular view of the city.
November 28, 2012
Rated 5 out of 5 by Carm24 Great Location!
The location made everything I had to do in Boston so easy and without worry.
April 5, 2014
Rated 5 out of 5 by Minyo31 Great stay!
I was only there for one night, but the room and the team members were great. I look forward to my next stay there.
August 15, 2012
Rated 5 out of 5 by jacob508 Above and Beyond Always
This hotel consistently over performs. Ana at the front desk goes above and beyond to make guests feel welcome.
December 2, 2013
Rated 4 out of 5 by TJ56 Westin Boston Stay
The location was perfect for everything. The staff was friendly and helpful. The room was clean and comfortable.
November 14, 2012
Rated 5 out of 5 by gmat1966 Hotel presentation is top shelf
From the people to the amenities to having starbucks in the lobby...loved out stay!
March 21, 2014
Rated 5 out of 5 by CathyIV This hotel has wonderful staff
The staff is courteous, helpful and pleasant. The front desk especially Wilson was so helpful.. He was great.
November 11, 2013
Rated 5 out of 5 by Fastsail11 Westin Water front
Great facility in a great location
Sparkling clean rooms and easy walking distance to all seaport activities
August 23, 2013
Rated 5 out of 5 by rlwnm excellent staff!
I had special requests for staff support while there, on several fronts; they were simply terrific. thanks
November 12, 2013
Rated 5 out of 5 by Yzus Beautifully new
This hotel is new, well designed, a fun to be at. There is a good place to run. The staff was top notched.
September 25, 2012
Rated 5 out of 5 by Abby2 Nice Place to Stay
Everything went smoothly with my stay. The staff at the front desk were extremely nice. The bed was comfy.
August 5, 2012
Rated 5 out of 5 by Tory0111 Review
Awesome stay, convenient to conference center. Wonderful stay.
April 6, 2014
Rated 5 out of 5 by PaulH55 Fitness equipment
For the first time ever I was surprised to see that my room had a treadmill and exercie equipment.
October 12, 2013
Rated 3 out of 5 by cyim123 Should have been better
Didn't have my room available at check-in. It was 5pm. The floors were moist so I needed slippers.
August 28, 2012
Rated 5 out of 5 by TTBM Great Location
Great hotel in great location. Within walking distance to restaurants, bars and convention center.
August 20, 2012
Rated 4 out of 5 by Juarez Good Hotel
- Stayed in August 2012 for the annual IDSA conference
- Good staff; quick response when required
August 22, 2012
Rated 5 out of 5 by NurseJB Fabulous customer service
The staff go above and beyond to make your visit the best! Front desk staff (Ana) was awesome!!!
October 2, 2013
Rated 4 out of 5 by TheStyleDancer Nice Property if Seaport is your destination
Very nice hotel that is connected to the Boston Convention Center in the Seaport area of Boston.
September 27, 2013