The Westin Boston Waterfront

  • 425 Summer Street
  • Boston,
  • Massachusetts
  • 02210
  • États-Unis
  • Carte

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Pour réserver une chambre et/ou effectuer les procédures d'enregistrement à l'hôtel, les hôtes doivent être âgés d'au moins 21 ans et présenter une pièce d’identité avec photo.

Rated 4.1 out of 5 by 529 reviewers.
Rated 5 out of 5 by Great for meetings and conventions great meeting space both inside the hotel and connected to the BCEC. March 6, 2014
Rated 1 out of 5 by Executive Director, Talent Mgmt I am pleased as always with the location, service, cleanliness... all is wonderful! September 24, 2012
Rated 2 out of 5 by Disappointing for a Starwood Property Not one bottled water in the room - even for purchase. TV pexilated all night long November 21, 2011
Rated 5 out of 5 by My Stay At Westin Excellent accomodations. Food was very good, room was clean, and decorated nicely. October 1, 2013
Rated 5 out of 5 by love the Boston Bay the hotel is located in just the right spot to see the city and get around easily September 6, 2012
Rated 5 out of 5 by Stay This hotel exceeded my expectations. Comfortable, quiet and staff were awesome! October 17, 2012
Rated 5 out of 5 by Outstanding Outstanding in every way. Very comfortable beds and excellent customer service. November 7, 2012
Rated 5 out of 5 by The Westin Waterfront was better than expected Excellent accommodations and the event we attended was top notch February 3, 2014
Rated 5 out of 5 by Another great stay! My third visit to this hotel - always wonderful! Customer service rocks! October 10, 2013
Rated 5 out of 5 by mesh Staff was excellent. The room was very nice and sceurity was ver helpful September 2, 2012
Rated 5 out of 5 by The Westin Boston Waterfront was great!! My experience was more than expected. Staff was extremely accommodating. September 23, 2012
Rated 5 out of 5 by Excellent staff The staff went beyond expectations on all levels of service. Excellent!! November 7, 2012
Rated 2 out of 5 by Disappointing at every turn I stayed at this hotel for business. I called in June and booked the room through my employer. I was told that I would need to change rooms for the last night of my stay because they didn't have a two bed room for that night. I said that would be finer and gave them my employers credit card. I arrived to find out I was only booked the Sunday and not Monday as was discussed. The checkin agent was very condescending and rude he didn't try to help me just told me if I couldn't produce written proof of my reservation thru Monday it wasn't his problem. He told me he didn't have a room for Sunday but I could check back each day and see if any came open. He didn't even look in the computer to check. He waited on others while I was trying to find my confirmation and kept saying " how perfect it was that their arrangements were". We finally got checked in and I called Starwood spoke to a lovely lady who booked me a room in the same hotel not ten minutes after I was just told there weren't any. When I questioned her she didn't know what to say. The room was lacking the exhaust fan didn't work the fridge didn't work and the cups weren't refilled. The door squeaked loudly . This was my first and last experience at a westin November 11, 2013
Rated 4 out of 5 by Hotel has great features and staff but bad upkeep The furniture in the rooms are OLD and wornout. AC does not work. December 12, 2013
Rated 5 out of 5 by Wonderful hotel The location, staff, and rooms were all excellent! February 18, 2014
Rated 5 out of 5 by A great place to relax and unwind. This hotel has everything you need to relax, unwind, and renew. October 21, 2012
Rated 4 out of 5 by Nice hotel BUT Nice hotel BUT at these prices Internet Access should be free October 29, 2012
Rated 1 out of 5 by Great Hotel! Room was clean and very comfortable. Loved the bedding. December 10, 2012
Rated 4 out of 5 by Location Close to airport, and very close to convention center. September 8, 2012
Rated 4 out of 5 by Excellent Service The concierge was exceptionally helpful and friendly. December 5, 2012
Rated 4 out of 5 by Great School Break Package Good Fitness room/pool for family February 18, 2014
Rated 3 out of 5 by Low on value for the price Rooms were ready when I got in. Had to wait 1 hr. October 21, 2012
Rated 5 out of 5 by Great location Connected to the convention center!!! Big plus! August 30, 2012
Rated 5 out of 5 by Excellent staff Staff at the hotel were wonderful to my family. August 8, 2012
Rated 4 out of 5 by good service staff were knowledgable and customer focused October 15, 2012
Rated 5 out of 5 by Great hotel Excellent service, excellent accomodations November 14, 2012
Rated 4 out of 5 by Warm Friendly Welcome by Staff All staff were very welcoming and friendly November 2, 2012
Rated 4 out of 5 by Late night menu need better breakfast and late night menu December 18, 2012
Rated 4 out of 5 by Good view from the Hotel room This hotel has good view from 12th floor October 4, 2013
Rated 5 out of 5 by Great Staff! Excellent operator and reception staff June 9, 2012
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