ウェスティン・ボストンウォーターフロント

  • アメリカ合衆国
  • 02210
  • マサチューセッツ,
  • ボストン
  • 425 Summer Street
  • マップ

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Rated 4.1 out of 5 by 508 reviewers.
Rated 3 out of 5 by Don't buy parking package This hotel met my high expectations of the Westin brand of hotels. Two minor issues I encountered during this stay: 1) The doorman made me feel slightly uncomfortable when I first arrived. We were exchanging greetings, and when I asked "How are you this evening?" (or something to that effect) -- he responded "Not as good as you". Rather awkward 2) DON'T BUY THE PARKING PACKAGE I was worried about where to park, so I paid for the parking package only to find that the hotel garage was jam packed that night. The front desk was less than helpful in finding me a parking spot that I had already paid for with my room. Terrible! September 10, 2014
Rated 5 out of 5 by This hotel lived up to my expectations for Westins Beautiful hotel, great location, comfortable rooms. I know this seems odd, but for a hotel that was completely booked the week of my stay, I was very impressed that I didn't have to wait on any elevators! Isn't quite as 'waterfront' as the name suggests, but there are still great views out the windows, and the harbor is only a short walk away. September 19, 2014
Rated 4 out of 5 by Pri Med Conference The only issues for me where guest loudness in the hallway on a Saturday night at 1- 2 am which woke me from a sound sleep, with many comings & goings. Starbucks closed too early in the evening so no ability for late night snack without going to hotel resturant or calling room service. September 16, 2014
Rated 2 out of 5 by Be warned! Your room is NOT guaranteed! I booked my room in October for a stay in February. I got a cheery email "welcome" confirmation the day before - but upon arrival was told WE DON'T HAVE A ROOM FOR YOU. Rule is, you have to cancel 24 hours in advance, but the hotel can cancel you at anytime. I insisted I was not leaving -- so they gave me a room with a couch. All the fluffy hogwash about "caring about your stay" does not matter if they don't honor their basic commitment to honor your reservation. March 2, 2012
Rated 5 out of 5 by Staff is great The staff was very polite and knowledgeable. We enjoyed staying at this hotel, very comfortable and convenient to other places. Beautiful hotel. September 11, 2014
Rated 2 out of 5 by Lack of attention to details My perception is that the hotel is setup to deal with with a large influx of people at once (e.g a convention). With that mindset in place the hotel staff doesnt value individual travellers. It starts with the staff at the check-in counter who always seem to be in a rush and frequently forget important details (e.g. setting up your room key for parking). Then there are the small details that just aggravate travellers: the requested newspaper is not outside my door, coffee has not be replenished, room requests not fulfilled, room key doesnt work in the garage ect... Gold status doesnt seem to matter. I will no longer stay in this hotel. April 4, 2012
Rated 4 out of 5 by Hotel superb in all ways except nightlife options not as vibrant in choices of restaurants, clubs, stores as in kenmore square and copley place...however, hotel pleased me more than westins in nyc...even the choices of drink glasses, room service menu and service, front desk, room decoration and size....ease of checkout and ease of parking and parking lot...thanks for a great time Barry Poret September 8, 2014
Rated 5 out of 5 by 2nd stay here, very pleased We love staying in Boston and this hotel exceeds all our expectations. Great location, warm and friendly lobby/bar area. Only small complaint is that the halls are very long, not a big deal unless you are exhausted from travel. Look forward to returning back in the Spring for another wedding in the area. September 8, 2014
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