Rated 5 out of 5 by pdxvisitors Great location!
My husband and I stayed at the Bellevue Westin over a long weekend. Pros: It was easy to take the bus to Safeco Field for ball games, and then return to a quiet, heavenly retreat. In the past we have stayed in downtown Seattle. This was so much more relaxing. There are lovely places to walk from this hotel. We walked to Meydenauer Bay where we saw a pair of bald eagles. Gorgeous. Fantastic shopping in the area and tons of places to eat right out the door. The only cons are that the in-house restaurant serves buffet only for breakfast. I'm not fond of buffets. Also, we wanted to have a quiet drink at 11:30 pn on a Saturday night. In-house lounge was already closed. Our shopping packaged offset the room cost by giving us $100 per night to spend anywhere nearby, plus it included free parking. We'll be back.
May 28, 2014
Rated 5 out of 5 by Holly7 Wedding Anniversary
The view from the corner suite was amazing (downtown Seattle/Lake Washington). The bathroom even has that view. The staff was all very friendly and helpful. Since it was our anniversary, they sent a complementary bottle of champagne with strawberries and chocolate for dipping.
The only downside was the food for room service was awful. We had 3 meals in the room and the food was room temp, bland and not very high quality. Maybe others would like it but, I am a "foodie". It does taste better than processed food (which is inedible to me) so, if you enjoy frozen dinners and boxed pasta meals then, you might find the food here tasty. Unfortunatly, like all room service, it is pricey for what it is and they tack on 22% service charge and $3 for delivery.
September 10, 2012
Rated 3 out of 5 by NickK Cleanliness Concerns
Eveb though it may have seemed clean when i waljed init wasnt. With the sun shining in i could see the dirt on the walls.. Like a spill on the wall. Base boards were dirty collecting dust... Washroom floors needed aattention... Grout in the tub was dirty... Browny black in some areas and then white in others. The vent was still dirty. The tiles showed an poor attempt to clean.. This was visible once the room was steamy. The showerhead was dirty.. Did not flow and was installed incorrectly.
July 3, 2013
Rated 5 out of 5 by Rakkasan31 Amazing Stay
I arrived late in the evening expecting the hotel to be at a minimal staff. Upon arrival with other parties returning from their night out or checking in there were plenty of valet, bellmen and front desk agents to where I never waited for service. My baggage was delivered to my room before I was even done checking in. The room had a spectacular view of Seattle was spacious and comfortable. Although you stay at a Westin for the luxury and treatment, I felt right at home.
October 15, 2013
Rated 5 out of 5 by PlatinumBlonde Breathtaking hotel!
The Westin Bellevue is an outstanding example of SPG's best properties. It is clean, elegant and a in an excellent location. You can walk to Palamino (great breakfast!), Starbucks and a huge selection of dinner venues. Although I was on business travel - it felt like a vacation. The gym and pool are excellent. Bring your suit - you will love the indoor pool and adjacent gym. I love this hotel and highly recommend it! STAY THERE YOU WONT REGRET IT!!!
August 5, 2013
Rated 2 out of 5 by Nohoval Disappointing Wifi policy, expensive breakfast
There was an issue with my reservation which was dealt with promptly and efficiently by the staff, so kudos for that. As a business traveller I thought restricting free Wifi to the lobby was disappointing. I would have expected breakfast to be included at the room rate being charged. It was not, and I thought the breakfast in the hotel restaurant was expensive. Beds were really comfortable and the staff were very helpful.
November 20, 2013
Rated 3 out of 5 by unowhoiam526 Hotel was great but...
My wife and I love the hotel and spa especially the jacuzzi bathtub but when I called in about the specials I saw on the internet and assumed I was signing up for was not given on my final bill I was DISAPPOINTED!! I called back to discuss the bill and specials but I was left hanging to no avail, I'm in retail and I know the tricks and trades but if you see a special it should be honored!
May 15, 2013
Rated 5 out of 5 by Michael Attention to detail
The staff did a wonderful job with detail. My wife and I booked a weekend getaway for our upcoming anniversary. The staff upgraded our room at check in. My wife called the front desk in the middle of the night for assistance and a staff member brought up the needed item within minutes. The beds were extremely comfortable and the location was convenient for the night life downtown.
May 6, 2013
Rated 5 out of 5 by Smith1988 A Very Happy Birthday!
Another wonderful birthday for my daughter with special needs! The staff even sent up a special birthday treat and card at no charge! And the price? I paid more for an "average" hotel room visiting my son in Ellensburg! A great room, great view, fabulous service, and right across from Bellevue Square! Hurray! Thank you for making our weekend away feel like a real vacation!
November 27, 2011
Rated 3 out of 5 by MoniVT Lost that Heavenly Feeling...
Rooms are standard square rooms, nothing special or high end. The toilet paper is one-ply, and the robe is one-size fits most (but not us) as usual.
But what was the worst was the Heavenly bed mattress! It was not soft and comfy like we remembered, instead it was stiff and we both woke up with hip and lower back pain. And I really wanted to like this hotel.
February 25, 2013
Rated 2 out of 5 by Patrick6667 Great Location
Expensive for a downtown hotel with no evening dining. Lobby breakfast food and selection was poor. The business center was out of order for two days.
I had to change my reservation and the hotel after 3 attempts still did not have it correct at the time of check-in. Still having trouble getting a receipt for the stay for both rooms.
November 25, 2013
Rated 5 out of 5 by Anna17 This hotel is in hear of Bellevue
I love the location it is within walking distance to every nice place and shopping areas.
Staff were very nice and friendly.
Room was very comfortable with complimentary coffee maker and water. and their spa signature product in bathroom was really good.
I would recommend this hotel to anyone and i would stay here again.
December 12, 2012
Rated 5 out of 5 by Lis13 felt valued as a guest
I spent a weekend here to celebrate birthday. The Westin pre-arranged my upgrade to a corner studio with gorgeous city+water view. The Concierge sent up champagne, chocolate strawberries and a card with birthday greetings ... made me feel truly welcomed and valued as a Platinum member.
October 16, 2013
Rated 5 out of 5 by CountB Great Seattle area option
I was slightly apprehensive about staying outside downtown Seattle for a personal trip, but the Westin Bellevue is actually in a great location for both access to Seattle and restaurants and shops within walking distance. Free self-parking, clean and updated rooms, and friendly staff!
September 4, 2012
Rated 3 out of 5 by cmk1493 Nice hotel... parking is way too expensive
This is a nice hotel. Modern Westin decor, rooms are well appointed, decent service that you come to expect from Westin.
A few major drawbacks...
First, the surrounding area is extremely loud. I am sitting in my room right now writing this and listening to all kinds of loud music and noise coming from the street below. A lot of bars in the area that keep it loud well into the night.
Second, the cost of parking is a complete joke. $28 to valet, or $25 to self park. Hotels no more than 2 blocks away have free parking. This is not downtown San Francisco, it is a suburb of Seattle with a couple of giant shopping malls... No reason parking should be this expensive.
As a Platinum member, I consistently get upgraded to nice rooms / Jr.. Suites and recognized for the unrealistic amount of time I spend in hotels each year. Staff is well trained and willing to help however they can.
If you need to stay on the Eastside, consider staying somewhere that will not nickel and dime you to the extent this place does.
December 19, 2011
Rated 2 out of 5 by Derrick97 Unexpected surprises
When we checked in we were informed that there were no more cribs available even though we had requested one in advance. Travelling with a baby is not always easy and not having a place for our little one to sleep was a deal breaker that the check in person seemed to not comprehend. Fortunately staff were able to find a crib but not before we had created a makeshift sleeping area on the floor with some extra towels and sheets! The other surprise was that the carpet was wet outside the bathroom. We thought maybe it was spilled drinking water but later that evening the pool had expanded to a larger area of the carpet and we laid down towels so our feet would get wet entering the room. The water was not coming from the bathroom which was dry. We think the water was coming from a leaky pipe in the wall. Unfortunately getting another room was not an option since the hotel was fully booked that weekend. It was a less than memorable stay at what is usually a go to hotel for us in Bellevue and not what I've come to expect from Westins.
August 8, 2013
Rated 5 out of 5 by SabinaQ Great hotel, service and location
The Westin experience is one I look forward to and this hotel didn't disappoint. The service is top notch, the rooms are spacious and the location in downtown Bellevue can't be beat. I've stayed at this hotel many times and look forward to future stays!
September 19, 2012
Rated 4 out of 5 by Kwongsters Convenient hotel location
Location is good with lots of restaurants and shopping nearby.
Room walls are very thin that my first night sleep was awoken by next door neighbors loud conversation at 3 am. But the staffs were more than willing to offer a new room the next morning.
September 20, 2012
Rated 5 out of 5 by Amy01 Wonderful beds and workout room.
The beds are extremely comfortable. Plus, the workout room and pool are top notch. Looking for an inexpensive breakfast, try outside the hotel. The hotel's breakfast is a buffet only.
October 19, 2013
Rated 5 out of 5 by Pamzzz This hotel has a great gym
While I haven't used the spa services yet the fitness center was clean and well appointed. More than the typical minimal cardio machines...including free weights and enough space to use them.
September 6, 2012
Rated 5 out of 5 by Merrily13 Great accommodations and convenience
The Bellevue Westin is a great place to use as a base to shop at Bellevue Square. The skybridge makes it easy to get there without getting wet. The staff is friendly and efficient.
December 9, 2012
Rated 3 out of 5 by cc54 Noisy neighbors
The room was clean, the bed comfortable,location perfect. But the walls are paper thin. We heard everything our neighbors said at 12 am, and 2am, and we were unable to sleep.
June 10, 2013
Rated 5 out of 5 by Koko8 Pet Friendly
Great place to stay with my Cocker, Koko. Heavenly Dog bed & bowls waiting for us when we got to the room.
As always, staff was wonderful in every way.
November 6, 2012
Rated 5 out of 5 by Coretech CoreTech
Staff were very professional and exceeded all expectations in regards to my needs during this stay.
November 9, 2013
Rated 5 out of 5 by Sarah144 Thanks
The front desk and housekeeping exceeded my expectations and returned an item I'd left behind. Thanks so much.
October 25, 2013
Rated 5 out of 5 by Jorge1 great features, location, and great staff
We have stayed in your hotels in different
cities and always had excellent care and service. We will be back. Thank you.
September 10, 2012
Rated 5 out of 5 by thegirlsshoppingspree Westin Bellevue - just steps to shopping
This hotel is convenient to shopping and a foot bridge to Bellevue Square. Excellent location for Christmas shopping.
December 6, 2012
Rated 4 out of 5 by YJT16 Great Hotel! But always double check before reservation
The hotel is very clean with great packages such as shopping package offer. it give you $100 certificate at the Bellevue collection, free parking, and wifi.
There was just a little issue of our reservation. We reserved online for 2 nights (aug31 and sept 1) at Westin Bellevue with "traditional king bed room"; in addition; with a request for a sofa bed/rollaway bed (because we have 2 adults and a child). I even called the customer service, and he replied that he couldn't guarantee the availability on the sofa bed or rollaway bed and suggested me just ask during check-in.
Upon check- in, the front desk lady told us we "cannot" have the rollaway bed or sofa bed due to the size and regulation of the traditional king bed room, and told us that we must spend $20 upgrade to deluxe room for each night in order to have the rollaway bed. I told the lady why didn't the website or the customer care that I called didn't about this. She just apologized and insisted we pay the upgrade.
She was very nice to give us a higher level deluxe traditional room with better view. However, it would be great if the website reservation can either specifically state the room can only accompany 2 people ( I don't think 1 king bed can fit 4 people unless sleeping on the sofa chairs or on the floor), or state clearly that the traditional room cannot offer rollaway bed or sofa bed (if I knew this beforehand then I wouldn't have reserve the traditional one king bed).
It sure was an unpleasant surprise at the check in. Other than that, the rest of the stay was great~
September 2, 2013
Rated 2 out of 5 by NLD21 Did not meet expectations
I was very disapointed with my most recent stay at the Westin Bellevue. First of all I was there on business and brought my mother with me to enjoy the mall and the area while I was working. When we pulled up to the valet I was asked if I'd like help with our luggage, I said no we can get it into the hotel. Apparently to the valet that means I could also get it out of the trunk myself under his supervision, as he just stood there and watched us pull it from the car.
Upon entering our room we discovered it was a handicap room and one that smelled of mildew. Apparently in this hotel a handicapped room means no counter space at all in the bathroom and the mangnifying mirror is set on the desk in the front room (which has very low light, meaning you'd never apply your makeup there). When I checked about moving rooms I was told that 'we're sold out' which for one night is fine but there was no follow up after that. The next day I did have to call down and have our room cleaned because the mildew smell in the bathroom was so bad ~ cleaning it didn't help as it continued that way for the full 3 night stay; and again, no follow up to see if all was ok.
We did get new water every day which was nice, but when that came no new paper coffee cups were left, or creamer, or coffee. We were on the green plan but still, it was obvious that we used the coffee and the cups ~
The Cypress Wine bar was nice for a small bite and glass of wine but that is the only thing that I would recommend about this hotel. I was greatly unimpressed! As was my 80 year old mother who even said "This is how you have to live each week when you travel?" As a Platinum member and a double Starwood Vacation Owner I certainly expected much more from this hotel.
October 8, 2012
Rated 4 out of 5 by beckmm Heavenly Room with Missing Details
The hotel room was extremely comfortable and welcoming, however there were some missing details that impacted our stay. There was only one bathrobe on the bed for a reservation for two and an empty matching hanger in the closet. I also spent 30 minutes trying to get through to Service Express to order room service, only to realize that the cordless phone didn't work (it would dial and then a dead tone). Aside from that, the bed was to die for and the shower/jacuzzi was perfect. The proximity to dining and entertainment, free weekend parking and late check out were great. Aside from the snafus, it was a very relaxing stay.
June 24, 2013