Rated 5 out of 5 by Nenirico Excellent Overall
This hotel is great. The staff are very friendly and efficient, the room is very comfortable and well taken care of, and the location is convenient to my business needs.
December 8, 2014
Rated 5 out of 5 by rudyn01 VERY GOOD AND PROFESSIONAL HOTEL
Professional staff, comfortable, large and well isolated rooms, good central location, great sport facility, good restaurant and bar. Great place for professional frequent travelers as well for families who love being nearby a nice shopping area.
December 7, 2014
Rated 5 out of 5 by Teresa3 Attentive Staff
We were delighted to be welcomed with special recognition of our anniversary. Westin Bellevue knows how to make you feel appreciated. We'll be back!
December 1, 2014
Rated 2 out of 5 by JDL2 A 3 dressed up as a 9
On arrival, our room had an empty cardboard box behind the seating area (from a previous guest or perhaps hotel maintenance) plus a used face cloth (to remove make-up) was hanging over the shower curtain railing. At check-in we were shocked to find a $75 fee for our dog. We have travelled with our dog all over the pacific northwest and never paid more than $35/night. We were told a dog bed would be brought to our room - it wasn't until we requested it a second time. Also, there is no free wifi. You are charged a nightly rate. Who charges for WiFi anymore??
We will not be back to the Bellevue property.
August 27, 2013
Rated 2 out of 5 by KDF321 Snowflake Lane
Booked a room on December 22nd, 2013. I told Jeff that I would like a room overlooking the Snowflake Lane. He said that wouldn't be a problem. I wanted to surprise my girlfriend with an overnight stay, see the Snowflake Lane and get in some last minute shopping. I was surprised by the 25 dollar fee just to park our car overnight. I later went back and checked the website and read that they did charge for this. Sorry I didn't see it earlier, it would have made a difference during the price comparisons for considering lodging in the area.
Got into the room and surprise... What a great view of the.... roof top...Nothing but rooftop..period! Then noticed no shampoo or soap in the bathroom. Really? No problem, we survived. It just added to the disappointment. Check out time was 1200 PM. On check in, I asked for a late check out time and was told that wasn't a problem. Jeff said, "How about 2 PM". I said great. However, after check in and in the room, I noticed on my paperwork the 12 PM checkout time, ok, whatever, no problem. At approx 10 AM, house cleaning opened the door and walked in... without a knock or an announcement... Really?!!
On check out I asked about the shampoo and soap. Checkout said, Oh, yea, you should of had that.... will there be anything else.?, in a standardized 'whatever' tone. No sorry or any emotion... Not that I expected any, but still, just another jab. Checking my bill later, I see that on top of the room charge, there is an occupancy charge. I guess it's one price to rent the room, but if you actually use it, there's another charge if you occupy it. I see that everything was an extra charge. Shop your stay closer and you may not choose the Westin.
December 25, 2013
Rated 3 out of 5 by ASam Construction site generates annoying noise starting at 7am
You should be reminded about the Lincoln Square Expansion Project until June 30, 2016. The noise starts at 7am on weekdays. As a SPG platinum member, I wondered why they didn't assign me a room away from the site. A warm greeting and expression of sorry might make it better but they are all missed. I will come back to Bellevue one week later but I just cancelled my booking. This time they really upset me.
Anyway, the room is clean and comfortable. Facilities are good. The breakfast here attracts me every time. I told my friend about my bad experience. He contacted hotel to arrange a room away from the noise and they did. So you can try before you arrive.
July 26, 2014
Rated 2 out of 5 by Wanis NOT CLEAN
We ALWAYS stay at the Bellevue Westin when we come to the area - we love the beds, the location, the customer service and the amazing scent when you walk in.
This time, however, the rooms were NOT CLEAN! There was hair in the tub, dust on the desk area, and stains on the walls and floor.
When I showed the FD person the photos of the walls and stains upon check out, he just said "oh, I'll tell housekeeping!" Certainly not what I expected - or..come to think, that is what I should have expected as the service was not the same either, no one seemed ot care about the guests. Disappointing!!!!
I did not ask for a free room, nor was I expecting it, but for $360+ a night the rooms should be immaculate and stain/spot free and no hair in the tub.
Clean up your hotel, Bellevue Westin - this is unacceptable.
June 18, 2014
Rated 5 out of 5 by KenM Awesome service, Awesome rooms.
We've been coming to the Bellevue Westin for a couple years now whenever we want a little mini-vacation from our home and some alone time to reconnect. Or if we plan an evening out in downtown Bellevue and don't want to have to worry about driving or alcohol consumption (we live just a few miles North in Kirkland).
Our favorite rooms are the Grand Deluxe rooms facing the Bellevue Art Museum. They have a seperate jetted tub for two and a large walk in two person shower, and a private balcony. If you can, ask for an upgrade to one of these fabulous rooms!
We just booked our next three nights there (for upcoming holiday party events - one each weekend) with starpoints. We're SPG Gold members, and called the front desk to see if we could get upgraded to our favorite room type. Tim took care of us right away.
We love the Westin brand,
-Ken & Cindy
December 2, 2011