The Westin Memphis Beale Street

  • 170 Lt. George W. Lee Avenue
  • Memphis,
  • Tennessee
  • 38103
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years of age and show valid identification in order to reserve a room.

Rated 3.5 out of 5 by 432 reviewers.
Rated 5 out of 5 by This is a great Westin with great staff and wonderful rooms!! What a classic Westin experience!! The upgrade to a suite facing the FedEx Forum was a dream come true!! The room and bathroom were so cool that we could hardly sleep!!! The staff was great and every detail was perfect! This is why I work so hard to keep a Platinum status!! Well done!! December 2, 2012
Rated 5 out of 5 by Great relaxation hotel! This hotel is excellent for a relaxing get away. The staff are courteous, accommodating and will go out of the way to make you comfortable. I loved walking through the front door and immediately fall into the relaxing aroma of white tea! Great location, I throughly enjoyed my stay! August 29, 2013
Rated 4 out of 5 by Great location for downtown and Beale Street. The staff was sensitive to our needs and very helpful. Wheelchair accessibility was very good. Smaller furniture would have made it easier to get around. The restaurant food was good. Very relaxing and convenient. We would stay here again. Great location for strolling downtown. April 23, 2013
Rated 3 out of 5 by Great Location, Somewhat Expensive, Good Staff The hotel is somewhat pricey; however, it is very well located and the staff is mostly great. I spend over 100 nights a year at Starwood Properties and can say the staff is good at this hotel. I would recommend this hotel for many reasons including the location, food and staff. July 20, 2012
Rated 5 out of 5 by Great place to stay for Beale,Orpheum,FedEx Forum events This was our first stay at the Westin. We wanted a hotel near the Orpheum and Beale Street. The Westin fit the bill with comfort and convenience. We were able to walk to the Orpheum then back to Beale. We really enjoyed bleu. The food was excellent both at dinner and breakfast. January 28, 2013
Rated 2 out of 5 by Poor Service My wife and I recently stayed the night here to meet up with friends downtown. We arrived at 5pm and were told our room was not ready because the basketball team had just checked out and they were still in the process of cleaning. They promptly handed us a $40 voucher for the bar and took our suitcase to the back. We walked over to the bar and ordered 3 drinks that totaled $38 (wonderful prices right?!) We went outside with our friends while we waited to be called. Finally, at 6:15pm, they called and said our room was ready and our bags were waiting for us there. We went and got the room key then went upstairs. After walking in the room, we realized our bags weren't there. I had to go back downstairs to locate the suitcase and bring it up to our room. The ice machine didn't work on the 3rd floor, so we were told to use the one on 4, 6, or 8. Also, we stayed on Daylight Savings night and still had to make the 12 o'clock check out. We've stayed at many hotels downtown, but this will be our last at the Westin. March 11, 2013
Rated 5 out of 5 by Beautiful hotel Very accomadators, beautiful and clean. The beds were amazing, Bleu restaurant has the best lobster Mac and cheese. The only drawback was you have to pay for Internet, in this day and age, that should be included. Beale street was littered when I was walking in the morning, September 10, 2013
Rated 2 out of 5 by Over-rated I just stayed here. The room clealiness was terrible, staff was bad. Bathrooms were very dirty. The room service was exorbitant, and finally when the food arrived it wasn't any good - it was missing stuff. I had to make two more call before I got everything that I paid for! December 2, 2012
Rated 5 out of 5 by Memphis Westin Excellent and very friendly service. Room was clean. Bathroom was large. The bed was very comfortable. The Dining facility was excellent and the meals surprisingly affordable. Great location to Beale Street, Rock and Blues Museum, Gibson Guitar Factory and the FedEx Center. November 6, 2012
Rated 5 out of 5 by Location, Location, Location & Luxury Fantastic Westin, perfect location, beautiful room with a view of Memphis, and the restaurant Bleu was wonderful. March 26, 2014
Rated 3 out of 5 by Memphis Marathon Weekend This is the third year we've stayed at the Westin for the Memphis Marathon Weekend. For our purposes, it's been perfect. Many of our friends run the Grizzly House 5k, and the hotel is right on the starting line. It's an easy post-race walk from the finish lines. Considering that, it doesn't seem like you could go wrong with a Starwood Hotel right in downtown. However--at check in, there is fresh fruit in the lobby, but the next morning, that banana is $1.00. last year, I was able to book a room with star points, this year not only could I not use points, or cash and points, they tried to double my rate at the last minute. Even though my room wasn't ready until about 8:30 on check-in night, they wouldn't agree to allow me an hour's late checkout to shower after our races. They certainly didn't care that I was an SPG member. All of these issues may be small things to most, but I stay Starwood to avoid issues. All in all, for the price and attitude, I'll probably be looking at other downtown hotels for next years race. December 4, 2012
Rated 5 out of 5 by Great hotel This is a great hotel with a wonderful location right off Beale Street. The restaurant is wonderful and willing to change the menu to meet your needs. The one thing they do not have is an Executive Lounge for their Platinum members, but other than that is is A+++ September 13, 2013
Rated 5 out of 5 by Amazing location, excellent rooms and staff! Best location to Beale St. Got an upgrade to corner room with perfect view. Room great. Staff great. Call to service excellent. Would stay here every time in Memphis. Not any better. Small cons: valet parking backs up due to small space. Clean behind tv on mount. April 1, 2013
Rated 5 out of 5 by Great Location...fabulous staff Maybe it's just the "southern hospitality", but we couldn't have been treated more warmly by each and every member of the staff we encountered. Definitely a place to stay.....bear in mind you might ask for a room NOT facing Beale street if you're not a night owl. September 19, 2012
Rated 2 out of 5 by Not Clean I'm a platinum guest who travels to this hotel very often. Outside of the POOR PLATINUM RECOGNITION the room I was provided was dirty. The bathroom had mildew, there were stains on the carpet and curtains, and worst all the front desk manager was least helpful. May 7, 2012
Rated 5 out of 5 by Hotel service above and beyond! This hotel went above and beyond honoring every request we made. Our event was planned in advance however all of the staff went to great lengths to allow us some impromptu requests. Every staff member we encountered made us feel extremely welcome and important! December 10, 2012
Rated 2 out of 5 by No Benefits for Platinum For all the nights I stay at Starwwod Hotels (platinum) you get nothing from this hotel but a down graded room.(sold out of king beds???) I guess they don't care because their location is so good ..oh ya $16.00 ketel one Martinies..is this New York or Memphis? February 27, 2012
Rated 5 out of 5 by Very welcoming hotel The staff here was welcoming and gave us great suggestions for dinner. The rooms were very nice, and the beds were extremely comfortable. When we got to the room our toilet was not running well, but they sent someone up immediately and fixed it. A great stay! July 22, 2013
Rated 5 out of 5 by Perfect downtown location 1st time visiting Memphis, wanted a convenient location. Staff was very friendly and extremely helpful with my requests. The room was spacious and quiet. Bathroom was quite large as compared to other places I have stayed. Overall a good experience! December 8, 2013
Rated 5 out of 5 by Fantastic Caveat: When I arrived, I was surprised to be upgraded to a "presidential suite." Wow. It knocked my socks off. Super-comfortable and luxurious. (I'm not normally a "Presidential Suite" kind of guy.) Staff was also helpful and friendly. Great stay overall! November 17, 2012
Rated 4 out of 5 by Nice hotel Great location and services, the food in the restaurant was above expectation. March 28, 2014
Rated 5 out of 5 by Memphis' Best Location The Westin is a super hotel in the best Downtown Memphis location. One block from Beale St. Across the street from FedEx Forum, the Rock & Soul Museum and a free shuttle to Graceland and Sun Studios. Food and music everywhere! January 20, 2014
Rated 2 out of 5 by Lack of status recognition I use to frequently stay at this facility. In the past 3 months I haven't been upgraded once nor received a thank you for being Platinum and have the Westin be my choice hotel in Memphis. I do receive the generic thank you email from the general manager. June 14, 2012
Rated 3 out of 5 by This hotel is very loud! I wish the staff would have recognized that we were traveling with children. The room was great! but the music on Beale St., was too loud! It stopped around 2 am. I found out the next morning that the rooms on the other side of the hotel are quieter. October 21, 2013
Rated 4 out of 5 by Exceeded my expectations I stayed at another Westin on the East Coast last summer where my reservations and room type got very screwed up. Needless to say, my expectations were low for staying at another Westin. What a surprise. The entire staff, especially Amanda at the front desk who ran off driving directions to several places of interest in Memphis for us and let me try out a Gibson ES 175 from their high end display case in the lobby--the Gibson factory across the street--was amazing. The room was perfect overlooking Beale and we even got a really nice breakfast complete with omelet station and a complimentary Wall Street Journal and USA Today. And the location is perfect. I have stayed at a much more expensive hotel up the street before and would prefer the Beale Westin to it -- never thought I would say that. There were some minor distractions -- a nut was missing from the fancy ice bucket in our room and the same room service tray stayed in the hallway the whole time during our overnight stay. I would gladly trade off these imperfections for the location and perks. December 28, 2013
Rated 5 out of 5 by Great Location and beautiful hotel Rooms are quite large and so nice to have a separate tub and glass shower! Housekeeping will clean your room no matter what time you leave, which is nice. (we are late sleepers). Added feature - Starbucks is right next door just a few steps outside. January 3, 2013
Rated 5 out of 5 by Best location for Beale Street We will be back next year!!! Very friendly staff. Our room was spacious and loved, lived the big bathroom. Very clean! We enjoyed the restaurant "Bleu" and the Lounge. We will recommend you to our group for next year : ) Thanks for the hospitality! February 4, 2013
Rated 5 out of 5 by very nice hotel very nice hotel with friendly and helpful staff. bar was nice and staff was very good. also used gym which was very nice and well stocked with water, towels and good cardio equipment. February 13, 2014
Rated 5 out of 5 by Great hotel close to the FedEx Forum We stayed at the Westin to attend the Grizzlies/Lakers game & it was great! We just walked across the street into the Forum -no parking issues, etc. The room was very nice & clean - especially liked the separate tub & shower. December 19, 2013
Rated 2 out of 5 by Poor customer service I called the front desk and concierage desk multiple times over a 30 minute period with no response. I also called the Starwood 1-800 number and was put on hold. Extremely poor service all the way around. January 20, 2014
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