The Westin Memphis Beale Street

  • 170 Lt. George W. Lee Avenue
  • Memphis,
  • Tennessee
  • 38103
  • États-Unis
  • Carte

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Politique relative à l’âge requis

Pour réserver une chambre, les hôtes doivent être âgés d’au moins 18 ans et présenter une pièce d’identité valide.

Rated 3.5 out of 5 by 423 reviewers.
Rated 4 out of 5 by good not great We love SPG and normally have wonderful stays. This was not one of them. The first night the sheets were pilled and seemed to be polyester. My expectation with Westin is the wonderful sheet experience and that was not the case.. We had the linens changed the next day and it was better. We asked 3 times for maintenance to fix the TV. It was not coming in clearly and we never got NBC. They did come and fix the breaking up issue but we never received an explanation as why we couldn't get NBC. During our stay Memphis had a 5 hours blackout due to a substation fire. I am surprised that a hotel in the tornado part of the country doesn't have any backup generators. The windows don't open and it was very uncomfortable. The staff was very pleasant and helpful with all our reservations, car service etc. August 20, 2014
Rated 4 out of 5 by great location excellent location and very nice accommodations. August 21, 2014
Rated 5 out of 5 by Happy Customer great place friendly staff August 21, 2014
Rated 4 out of 5 by THIS HOTEL IS FANTASTIC This hotel is great. Apparently, however they need a better housekeeping staff. The mattress pad had a soiled spot (it appeared to be blood), however we did not get into hotel until 2:00 A.M. so therefore did not call down to have bed changed until the morning. When we called it was immediately changed. we were given points by the manager after we called the manager to make sure that he knew about the situation. August 18, 2014
Rated 5 out of 5 by Great experience The people are very friendly and helpful. The city experienced a power outage when we were there and the hotel was very helpful and gave us a free buffet breakfast in the morning. August 18, 2014
Rated 5 out of 5 by Great location Excellent - comfortable room with easy access to restaurants and local attractions. We had a bike along which could have been a problem. Was stored for us securely. Loved that we could walk to Beale Street! August 17, 2014
Rated 4 out of 5 by Front desk communication issue I reserved the hotel with one credit card but wanted to pay with a different one. Despite providing the new credit card at check-in (multiple times, mind you) AND confirming at check-out the card I wanted charged (at check-out they had the original card despite scanning the new card at check-in), the WRONG CARD WAS STILL CHARGED. The check-in took way too long because the person couldn't get the situation right, and it didn't matter anyway because when all was said and done, it still didn't happen properly. If you are going to stay there, for the love of God, make sure you use the same card for charges as you do to reserve. August 4, 2014
Rated 2 out of 5 by Was a fee for everything For a hotel that charges what they do one would think that wifi would be free - its not. Have to be careful not to touch any of the goodies. If you do and don't set them down correctly they charge you. The fridge is totally full of goods for sale - can't place your water bottle in the fridge. The ice machine in the hall was out of order. The hallway was dingy and smelled moldy. August 11, 2014
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