Rated 4.2 out of 5 by 133 reviewers.
Rated 3 out of 5 by HelloBeijing Club Staff We were vacationing at the Westin Beijing and spent much time in the Club Lounge. The staff were all extremely helpful, particularly Ivy, who consistently went out of her way to help us with locations and directions that the concierge staff were unable to do. She made our stay much easier and clearly is an individual fully committed to the spirit of customer service. Thanks, Ivy. April 28, 2015
Rated 5 out of 5 by Spiritark Shower drainage issues We really enjoyed my stay at the Westin during the APEC week - good recognition of Platinum status, well developed district, easy to grab taxis, great selection of food and drinks at the lounge, and the list goes on. However, the renewal suite we stayed at had a drainage issue in the shower. I asked for the front desk to fix it before leaving in the morning, but it remained unfixed by the time we got back. As a result, the entire bathroom was semi-flooded. Please look into this. November 29, 2014
Rated 5 out of 5 by Simple1234 A true Westin Chef at Prego came to our table and recommended his best of the best dishes and I found it awesome - authentic Italian cuisine and I will come again! The wonderful Heavenly Bed has always been my favorite ever since it was launched years ago and I never had a bad night/sleep. The shower water is of such powerful speed and hot enough for my body and soul, what a relaxing stay here. I will be back! November 20, 2014
Rated 3 out of 5 by Virgile Not the usual Westin - acceptable If you stayed at Westin Guangzhou or Westin Shenzhen or Westin Taipei Seoul /Shanghai, you will be disapointed. The hotel conditions are not the same level. Many things in the room was done so so...just as it was quickly done. Many marks of the constructions on the door, wall,.the TV very small.at the Gym, the TV in the machine ONLY Chinese chanels The locker rool and shower area of the gym is really really bad. Not Westin Style. some of the staff are nice but most of the time, I feel they were kind of unconfortable. I dont know why.The upgrade was just so so regarding my platinium status. Otherwise, the lounge is correct. Conclusion : OK Hotel but not GREAT. They do the minium Westin service.. November 17, 2014
Rated 5 out of 5 by dcm2md Its great to have a slice of america in China It was so nice to have some of our western culture in china. the food was wonderful. I LOVED getting an omlett for breakfast, and other great things of what we love. Dont get me wrong, the new culture was great to experience, but at the end of the day it was nice to see a bit of home. November 16, 2014
Rated 4 out of 5 by TimC51 This hotel has good location and great breakfast It's in the heart of the Financial District in a beijing. It's buffet breakfasts offer plenty of choices. Staff are friendly and helpful. November 1, 2014
Rated 3 out of 5 by MW92777777 house keeping I just spend 2 night in last thursday til saturday this is my thirty time I visit this hotel over the last 2 years , every time i had a great service However I dont know why this time they down grade me to a normal customer . September 16, 2014