Rated 5 out of 5 by JMK3 Several Great Stays
I recently had two one night stays at the Westin Gurgaon. Both stays were great, starting with the airport pickup, checkin in Executive Lounge, Platinum Recognition/Upgrades (two back to back nice suite upgrades), hotel dining and overall service and facilities in the executive lounge.
On one of the stays we spent the bulk of the day in the Executive Lounge having meetings. We used the free conference room for several hours, and the staff attended to our every need. The breakfast and evening snacks (dinner) provided in the lounge are also terrific and certainly much better than most lounges.
This hotel is well located for those with business in the Gurgaon area and also for those who are looking for a full service five star experience near the airport.
Oh, one my second stay, there was a nice personalized pastry in my room welcoming me back to the property -- I'm not a sweets person, but this was most delicious and appreciated.
The only ding I would have on these two stays and this is really pretty minor in the big scheme of things is that on one of the airport pickups the water bottle and towel were not chilled as advertised, but rather piping hot, as they had sat in the hot trunk of the car, not in an ice chest.
Looking forward to future visits to the Westin Gugaon.
April 21, 2013
Rated 4 out of 5 by Kkkkk Good hotel for the price
excepting the pool (there was a construction work going on a dialy basis and in the pool all the time some wood from it was there floating, it was not very comfortable to swim with all that mess and gym (first time in my career I have seen the gym where there is no free bottled water)
Location, stuff and food excellent so if somebody is coming there only to work not for sports I would reccomend for sure, rooms are great and clean, service is fast, concierge will arrange everything for you and guys are really helpful there.
April 1, 2013
Rated 4 out of 5 by Highflier Comfortable room with attentive staff
I stayed in the hotel for business for 3 weeks. During this long stay, the staff attended to me were service oriented, attentive and full of smiles. The room was comfortable and made me feel like home though i was away for 3 weeks. Highly recommended for business travelers to Gurgaon.
March 31, 2013
Rated 3 out of 5 by youngone Service needs improvement
While the hotel decor is very nice and comfortable, the service provided in the restaurant requires much improvement. Servers can be difficult to track down even though there are many on staff. Place settings are not always consistently set, many times missing some combination of fork, knife and spoon. Over 5 mornings having breakfast, I received the correct egg order only once.
Hotel staff in order areas of the hotel are courteous and generally helpful. However, the breakfast included in the hotel package was not up to par with the general level of service provided by other employees.
October 24, 2011
Rated 4 out of 5 by Jamie This hotel has great staff
The greeters and sales staff at the front desk and the guy at the coffee shop were great
March 28, 2013
Rated 5 out of 5 by YJ72 Excellent Place to call it Home away from Home
The Westin Gurgaon is shining example of the proverbial "Home Away from Home" in all aspects - Product, Service Quality, Warmth and Options
March 27, 2013
Rated 5 out of 5 by YJ72 Truly a very satisfying Stay and experience
Had a very satisfying Stay at The Westin Gurgaon, the "Glass Wonder". Excellent Location and Service standards
March 27, 2013
Rated 5 out of 5 by BusinessTraveller0313 Westin Gurgaon
Stayed for first time recently. Great hotel, very high standard. Exceptional and very friendly service. Nothing was a bother for the staff. Thank you!
March 27, 2013