Rated 5 out of 5 by ST73 Well located and friendly staff
The staff are friendly and take good care of me every time I am there. Right from the reception staff to the staff in the restaurants to the staff in the gym are warm and helpful.
December 22, 2014
Rated 5 out of 5 by santri1969 As always a great experience
My home in NCR is the Westin Gurgaon where I am at least 4 times every year. They take care of me with upgrades to suites, little things around name recognition, pre completion of check in, free transfers etc. Love it and recommend it highly for business travelers. Like the new rooftop bar - good scotch collection.
November 14, 2014
Rated 4 out of 5 by Robi01 Excellent Business Hotel
The Lounge on the 7th floor is nice even so the food variety could be better or at least change from one day to another.
The quality of the bed was excellent abnd the equipment of the room looked quite new.
Somehow the love to details is missing and I think the "gouvernante d'étage" should better check the rooms once they have been cleaned as I found food rests form the former customer in my room and the remote control for the radio had no battery...
December 9, 2014
Rated 5 out of 5 by Newone One of the best hotels I have ever used
The room was more than excelent and the staff service was also also great.
November 27, 2014
Rated 3 out of 5 by youngone Service needs improvement
While the hotel decor is very nice and comfortable, the service provided in the restaurant requires much improvement. Servers can be difficult to track down even though there are many on staff. Place settings are not always consistently set, many times missing some combination of fork, knife and spoon. Over 5 mornings having breakfast, I received the correct egg order only once.
Hotel staff in order areas of the hotel are courteous and generally helpful. However, the breakfast included in the hotel package was not up to par with the general level of service provided by other employees.
October 24, 2011
Rated 1 out of 5 by ShantiWestin Unacceptable service level
I had booked for three nights requesting a non smoking room. We were allocated a room on the smoking floor. The room was smelly and stuffy. The floors were sticky and dusty. The bathroom was a mess- shower stall dirty, walls with soap scum, the sink did not drain well. All in all a nightmare for the price charged.
November 1, 2014
Rated 4 out of 5 by sarvesh Good stay and very good food
Stay was very nice and food really remarkable .
November 3, 2014
Rated 5 out of 5 by smilele Great Hotel in Gurgaon
I was stay some days in this Hotel for my Businesstrip. It was a really nice Stay. Nice Upgrade for me as a Platinummember, everybody was so helpful.And only a small problem with the order on the Pool was fixed by the F&B Manager. Thanks for this nice impressions. I will be back in December.
October 22, 2014