The Westin Alexandria

  • 400 Courthouse Square
  • Alexandria,
  • Virginia
  • 22314-5700
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4 out of 5 by 419 reviewers.
Rated 5 out of 5 by Love it! The staff was wonderful in every way. Especially at check-in. The hotel was full and busy yet they took the time to make each guest feel welcome and not rushed. Yet they were efficient in getting everyone checked in. Well done. The facilities were great as always. I love staying with you. November 11, 2013
Rated 5 out of 5 by Great Stay Great hotel with a great staff. The staff could not be any more friendly and helpful. The only drawback is the parking. It is valet only and several times over a 2 night stay the front entrance was too crowded to drop my kids off much less valet park. it was much easier to park on the street and walk a short distance to the entrance. November 8, 2013
Rated 2 out of 5 by Disappointed Overall the stay was below average. I am always disappointed when I stay at a top-rate hotel and get nickeled and dime for internet service. It should be included and not just in the lobby. This is unacceptable and quick insulting. I ordered room service ($25 dollars for a burger). It was over cooked, they forgot to put cheese on it and the fries arrive 10 mInutes after the burger. What a waste. Finally the water pressure in the bathroom sink was so low that I had to wash my face in the tub. I will not return to this location. I generally like staying in a Westin. This was not a good experience November 7, 2013
Rated 4 out of 5 by Beautiful Surroundings My first stay @ this property, stayed @ other Westin's. Like: located in beautiful area, rooms are big & comfortable, staff are friendly, helpful (Robin & Vanessa) were great. Overall, hotel is great. Power Outage one night, handled great by night staff. Not great/need improvement: not acknowledged as SPG Member, I had to ask about my "gold" benefits. Parking was included, but was told to park on street when I came back late. An event was held @ hotel, not enough valet to accommodate hotel guests & event attendees. Asked for my car,valet was rude, too busy to listen to me, had to ask front desk to call for car. Suggestion: remember to inform guests about there benefits. Be aware of rates & whats included. November 4, 2013
Rated 5 out of 5 by Excellent Experience This hotel stay was excellent. The staff was helpful and courteous at all times and answered my questions. The shuttle service was very helpful.It would be nice to at least have a free wi-fi hot spot. Mary in Housekeeping was excellent. October 30, 2013
Rated 5 out of 5 by Grand It was a wonderful stay!! October 29, 2013
Rated 4 out of 5 by Hotel is in Great Location Everything was Great except for the reception on Direct TV. Stations kept going and coming, static bad, FX station was out all weekend. October 29, 2013
Rated 3 out of 5 by Doesn't measure up I stayed at a competitor’s hotel the night before I stayed at the Westin. The competitor offered a hot breakfast, parking, use of their computer in the business center and internet in my room. All of these were included for a similar room price. I don’t think the clock sculpture in the lobby made paying for all these features at the Westin worthwhile. I must not be the customer you are trying to serve. October 28, 2013
Rated 5 out of 5 by This hotel has suitable facilities I had a pleasant stay in this hotel. Very suitable for conferences and meetings and even for extended stays> I've been there for over two weeks and it felt like home to me. October 27, 2013
Rated 4 out of 5 by Restaurant hours I stay at the hotel every time I go to meetings at the US Patent Office. However, it is very disappointing that the restaurant and bar close at 11 pm. Coming from the west coast I frequently arrive after 10 pm and am hungry. I was barely able order a quick salad before last call, and even if you get your order in, they kick everyone out at 11. Most hotels of this caliber have restaurants or bars open late to accommodate the many travelers arriving late (not to mention the locals). Even if the main restaurant must close, at least keep the bar open until midnight with a limited menu. October 25, 2013
Rated 3 out of 5 by Great Hotel, Bad Service This was my first stay at an SPG hotel as a platinum preferred member so I was very excited. Upon arrival they asked what "gift" i wanted, so I selected the nuts and apple cider.....this was never delivered to me. The first room given to me was filthy, wine glasses with lip stick marks, food contains all over and the bed undone. This was fixed within five minutes and I was given a room on the same floor of the same standard. The hotel was beautiful but the service was not what I was expecting as a platinum member. October 22, 2013
Rated 5 out of 5 by Last minute getaway My husband and I decided last minute to go to Mt. Vernon over the weekend. Luckily, we were able to get a room at the Weston Alexandria. The hotel far exceeded our expectations. Upon arrival, the visual experience was warm yet sophisticated. The front desk staff inviting. We were upgraded and because the club was closed for the weekend, given breakfast vouchers. Each moment in the hotel put smiles on our faces October 21, 2013
Rated 3 out of 5 by Ok Front desk and valet staff outstanding as usual. I stay for ASCO meetings. Room 672 ? at the very end of the hall Maybe a little more attention to detail... - hair ball from a shower drain and some trash in the hallway going down to room - shower curtain first ring broken off, to be fixed - long black hairs on the floor of the bathroom October 21, 2013
Rated 3 out of 5 by Need better maintenance Hall carpets are dirty and thread worn, pretty unusual for a Westin. Left over room service food outside room doors the evening before was STILL outside doors tha next morning. Faucets in bathroom sink had very little pressure, difficult to shave in the morning. On a bright side, lots of plugs in the room for charging equipment, bedding was good. October 15, 2013
Rated 4 out of 5 by Clean, but slow restaurant service. Beautiful hotel but service in restaraunt was horrible and understaffed. Waited 30 minutes for drinks. Hotel rooms are different even though stated the same (ex. Makeup mirror, fridges covered, chairs). October 15, 2013
Rated 4 out of 5 by great place to stay The hotel is in close proximity to the beltway, national Harbor and other tourist attractions but is less expensive. Good ,efficent service and friendly staff. Free street parking on the weekends. Room A/c was a bit too loud but overall a comfortable, clean room. October 7, 2013
Rated 3 out of 5 by Hotel deception Internet pictures were deceptive, parking is awful, chairs in room were worn, bathroom small, water pressure sucks, September 30, 2013
Rated 4 out of 5 by Great hotel; Unfriendly restaurant Our room was clean and comfortable. On our final day, we gathered as a large family to have breakfast together. We made a reservation for 30+ people the day before. When we gathered, the restaurant manager was resistant to putting tables to together so that we could talk and visit. We pushed small tables together to make larger tables anyway. When we tried to pull together more tables so that everyone could sit together, the manager refused saying he had to save tables for other guests. He offered us seats at the bar across the room; we refused. We also refused the high tables and bar stools because several in our party had severe arthritis and couldn't climb up onto the seats. The service was lackluster but we were still charged 18% tip ($24 for the server to bring us our entrees and a pot of coffee). The tables that the manager insisted on saving for other guests were never used. There was better service and good quality food at 1/4th the price at a cafe across the street. That's where we'll go in the future. September 30, 2013
Rated 4 out of 5 by Good Business Stay I was passing through the area for one night and the Westin was a nice place to relax as I waited for my flight out the next day. Very nice, clean hotel. September 26, 2013
Rated 4 out of 5 by VERY COMFORTABLE Nice pool and hot tub. Nice rooms and very clean. Bed mattress nice, pillows too soft. Excellent meal at the restaurant. Valet parking too expensive. Access to wireless internet free in lobby, but $xx.xx was charged when my daughter tried to access and was denied. Needs to be more clear on access. September 23, 2013
Rated 1 out of 5 by Pool not available until 4 I was disappointed that the pool was not available until 4 pm. I stayed here because I thought the pool was open in the morning. Next time I will check. If the pool is not available in the morning I will stay somewhere else! September 22, 2013
Rated 4 out of 5 by Internet access Ugh! The hotel is fine. The staff is great. Your internet policy is a real turn off. I travel with three devices. Just give us hassle free access to the internet and charge a reasonable for the service in the bill. Is that so hard? That would get my loyalty. I think I had free access through starwood or starflight program but I couldnt be bothered to investigate for the one day I was at the hotel. I was too busy preparing for my clients. September 17, 2013
Rated 1 out of 5 by Poor customer service/ from GM and Accounting When calling to question charges on my bill, it was very difficult to correspond via telephone with the General Manager and the Billing or Accounting persons. Repeated calls that went to voicemail, with no call backs. I even called corporate customer service, who told me they had accounting on the line and then transferred me to voicemail. I prepaid my room for 2 nights in June 2013 the reservation was for September 2013, I paid in full. Upon checkout they added additional taxes, (Virginia increased their tax rate in July 2013). I told Carol in accounting that since it was prepaid that I had already paid the correct tax. She told me that because the stay was after the tax increase that her sources, at the Virginia Dept. of Taxation, said that I would be responsible for the extra tax. After I questioned this and suggested that she check with her source, that she didn't want to identify, she called back. Not to apologize, but to clarify that in my case as a result of complete prepayment, I was not liable for the additional tax. Note I told her and she agreed initially that I had prepayed the room IN FULL. Be careful with your bill, I was charged for valet service @ $26 per day and I didn't have a car. I arrived via Metro. September 17, 2013
Rated 3 out of 5 by Lackluster food Ordered room service...nothing special, a chicken sandwich and chicken caesar salad. Both bland and I've tasted better. Would have expected the food to be much better than what we received..especially this with one dessert and two diet cokes was $70. Won't make that mistake again. Hotel very needs improvement. September 16, 2013
Rated 5 out of 5 Comfortable with Great service The hotel was clean and comfortable and the Staff was great. Very helpful with directions and suggestions about what to do in the area September 9, 2013
Rated 5 out of 5 by Remarkable! This was our first stay at this Westin. We were NOT disappointed. From the greeter at the door to the staff at the front desk we were welcomed warmly. Our stay was pleasant to say the least, quiet and relaxing. The club floor and lounge was well above expectations. We want to especially thank Ms. Joyce in the club lounge who takes that extra step for everyone. We look forward to our return. September 4, 2013
Rated 1 out of 5 by Over charged credit card for hotel stay Hotel rate for 2 nights was $92.00 per night...Credit card was charged or amount held on card during Check-in was $262.68 which included incidentials per the manager. Check-out amount charged was $212.68 which left my credit card with a pending hold amount of $262.68 which takes 48/72 hours to go back on your credit card. This is insane if you are using a Debit credit card!!! This is the first Starwood property I have stayed and had this issue to happen and I will never stay or recommend this property ever in the near future. September 3, 2013
Rated 5 out of 5 by Great hotel I like to stay at this hotel when in the DC area. As usual, my stay was comfortable and attention to guest needs was very nice, as usual. WOuld like to particularly thank Joyce in the Club Room (AM shift) for helping me when I had to make a 6:30 AM metro, meaning I couldn't take advantage of the continental breakfast. She was very helpful by providing me with several items to take with me, thereby fortifying me for my morning meeting. Thanks Joyce. I'd like to also ask that guests may benefit from having the shuttle leave earlier, and being more responsive to calls for a pick-up from the metro. However, I look forward to staying here on my next trip to DC. August 28, 2013
Rated 5 out of 5 by One of the best qeekend vacations This is a great hotel. It is conveniently located, close to King St. and the Amtrak and Metro Stations. You do not need a car to move around. The hotel shuttle service is their best feature. The room was comfortable and very cleaned. I received an upgrade to the Executive Level but because the lounge was not open that weekend, the staff compensated me with free breakfast for two days. The exercise room and pool area, although small, were nice and comfortable.The front desk staff were very efficient and attentive to my needs and requests. August 26, 2013
Rated 3 out of 5 by Great people, awful internet Since the hotel opened, there has obviously been lots of attention paid to better hiring and people development. It shows, the staff is responsive and very pleasant. The biggest drawback is the wireless internet. It doesn't work in most of the lobby; the restaurant and continuously falls off in the rooms. The speed is S-L-O-W Internet issues have been a problem for the last 3 years -- when will it be fixed! August 21, 2013
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