Rated 5 out of 5 by Griggar Very Clean
I love this hotel. The beds are wonderful. The staff is very helpful. The only problem I had was noise from teenagers the first night. Other than that I love it!
June 3, 2012
Rated 4 out of 5 by Bobcat70 Unexpected activities
The Salsa Congress met at the hotel during my stay. I enjoy salsa dancing. I was an added bonus to have stumbled upon the group.
June 17, 2013
Rated 4 out of 5 by JK52 Nice Hotel
Very nice hotel. Just be aware that valet parking ($26) is mandatory. Not allowed to self park in the garage. Rate is not so attractive when considering this.
February 25, 2013
Rated 4 out of 5 by zalc WI_FI EXtra
There were two things that would have made our stay perfect.1. Free WI-FI 2. an ice bucket in the room.
July 8, 2013
Rated 5 out of 5 Between room double door downer
Only disappointment was that I could hear conversation of the guests in the next room who happened to be my family members, sadly. Sometimes we hear too much.
November 19, 2012
Rated 5 out of 5 by ktmrl Wake up Call
My stay was flawless with only one minor problem. I couldnt get anyone to answer to put in my request for a wake up call. Other than that it was a great stay.
September 23, 2012
Rated 5 out of 5 by David84 Great Hotel
Loved my stay at the Westin. The hotel is beautiful and the staff are superb. I appreciate its close proximity to METRO and Old Town Alexander.
April 29, 2013
Rated 5 out of 5 by LCMM front desk
The staff at front desk were very polite and helpful.
July 29, 2013
Rated 4 out of 5 by Ramza2 Customers are a top priority to this hotel
Customer satisfaction is key when providing any type of service and this hotel definintely met, and at times, exceeded my expectaions. Thank You!
February 23, 2013
Rated 4 out of 5 by Franke13 This hotel is in a great location to DC
Overall location and accessability excellent. Staff always a step ahead of others and showed genuine concern to make my stay a good experience.
March 11, 2013
Rated 5 out of 5 by May2013 Awesome hotel
The service was excellent. Staff very friendly. Hotel was very clean and kept well. The rooms were very spacious and nice.
May 20, 2013
Rated 5 out of 5 by Cyn55 Conference Stay
Everything was awesome! Five days of comfort. Love the option of having maid service or making my own bed and getting a credit!
May 3, 2013
Rated 2 out of 5 by July2013stay This hotel did not have good service.
I was not satisfied with the service at this hotel.
July 20, 2013
Rated 1 out of 5 by GBsail Dirty room
Dirty towel was on floor when 1st walked in, carpet dirty. No toilet paper in room and no pin to hang it on. Disappointed in Westin.
March 4, 2012
Rated 5 out of 5 by Elaine Staff is the BOMB
The employees make this property what it is. They all, from the GM to the porters, exemplify the true meaning of Customer Service
February 18, 2013
Rated 4 out of 5 by TNMO Capital Salsa Congress
Easy Check in/out....Friendly Staff....Clean Fresh Rooms......Crisp Bedding....Pleasant Stay
June 18, 2013
Rated 1 out of 5 by Whyus Really bad
Hotel room did not have towels washcloths soap or shampoo. Bell Cap was no where to be fpund
June 17, 2013
Rated 4 out of 5 by Angiek colts neck nj
The hotel location was perfect
Staff was grat except for lifeguard on duty
very rude and short with us
Great places to eat nearby
May 31, 2012
Rated 2 out of 5 by Blissful19 Expected More from a Westin
I was quite excited to stay at a Westin and enjoy the Heavenly Bed. However , upon check-in with my colleague, I already noticed staffing issues at the front counter. I checked in before her and was told there were no rooms available. Then she checked in and was given a room right away. I was quite upset by this turn of events as we had reserved the exact same type of room. When I did finally get a room, there was no bar soap provided. I waited until the room was cleaned again the next day but when I rerurned to the room, there was still no soap, and I also had been left only one towel, and my coffee and water had not been replenished. I called the front desk and they promised a full cleaning, but when I returned to the room again, the only change made was one extra towel. I had to call a third time to get the situation rectified. Then, my room wasn't even cleaned at all the next day. I was not impressed at all by this Westin. I did not feel that my contact with the front desk was appropriately handled. Management never contacted me to offer any apologies for the housekeeping issues with my room. I expected more from a Westin and will not recommend anyone to stay here in the future.
June 7, 2013
Rated 4 out of 5 by JW575 Room
The room was very comfortable. However, i have not stayed in a hotel in a while that charged for calling toll free numbers.
December 17, 2012
Rated 4 out of 5 by Olias Recent Stay in Alexandria
Hotel was nice, nothing overly special, but definitely fit my needs. The conference which I was attending was there.
March 15, 2013
Rated 5 out of 5 by Michiganman This hotel was excellent!
My stay from check-in to check-out was a complete joy. Every aspect of my stay was filled with comfort and convience.
October 15, 2012
Rated 5 out of 5 by Derek70 Derek70
one of the most courteous staffs that I ve encountered in all of my travels.
The Shuttle is a big plus also...
March 27, 2013
Rated 4 out of 5 by Kamaina Westin Alexamdria
I enjoy staying at westin
I was able to catch the metro from Dullas
and arrive walking distance to this hotel.
March 5, 2013
Rated 5 out of 5 by dee0935 clean hotel
clean hotel i work for the westin in national harbor this is a good place for me to get away i will be back.
November 26, 2011
Rated 5 out of 5 by LAH62 Concierge Service Excellent
Concierge was wonderful! Directed us to wonderful dining and complimentary van service. A real plus!
March 6, 2013
Rated 5 out of 5 by Ernesto419 Always enjoy staying at this hotel
My stay was really enjoyable. I have stayed there before and this hotel always exceeds my expectations.
November 1, 2012
Rated 4 out of 5 by Jean54 A good choice in Alexandria
Very nice and confortable hotel. A shuttle allows prompt transfer to the nicest places in Alexandria.
November 2, 2012
Rated 4 out of 5 by CFP5 Annoyances
Internet hookup was not working. I informed management of other problems. No compensation offered.
March 1, 2013
Rated 4 out of 5 by Dj111467 Great
The hotel was really really great. I did not have any issues. It was a pleasure and would recommend.
November 1, 2012