Rated 4 out of 5 by 316
Rated 5 out of 5 by ElliesNana Excellent experience at Westin Alexandria
Reception staff were especially helpful, friendly, professional. They made our vacation even better then we had planned.
16. April 2014
Rated 5 out of 5 by GFG710 Superior customer service
As a Platinum member I appreciate excellent customer service and the Westin Alexandria certainly delivers. The front desk staff are friendly and helpful and the room service is top notch. Everyone seems to be happy to be working there. I especially give kudos to the Executive Lounge service. Joyce runs an efficient operation. The area is clean, I never worry about cross contamination or sharing anyone else's germs and I very much appreciate that! Although very busy Joyce manages to find time to check in with her customers to make sure everything is to their satisfaction. I manage people for a living so I know the value of this kind of employee; wish I had 10 Joyce's working in my company! I will keep coming back to the Westin Alexandria (50 times plus a year so far) thanks to people like her. People make a company great and she is a gem. And when she is not there, her back up, Angelica, is equally excellent.
6. April 2014
Rated 5 out of 5 by PaulLB Breakfast was high quality with healthy choices.
Breakfast was excellent.. Staff was helpful and courteous. Workout room could use an extra workout bicycle. Weight equipment very good and pool / jacuzzi were also excellent. Thanks for comfortable stay.
6. April 2014
Rated 5 out of 5 by Debi2 What a great spot
Clean vibrant and. Nice, kind people
30. März 2014
Rated 5 out of 5 by RickMorris605 This hotel has a very nice ambiance
Peaceful and very nice food, conveniently located for the patent office.
27. März 2014
Rated 5 out of 5 by JPM2152 My hotel of choice in DC
Always a nice stay. The staff is friendly and efficient. Joyce, the Club Lounge attendant is fantastic. She keeps the standards and cleanliness of the lounge, in my opinion, second to none. She should be commended. I will be back.
25. März 2014
Rated 5 out of 5 by momof2 Friendly staff
Out of all the Sheraton properties I have stayed at, this hotel has the friendliest staff I have ever encountered. Everyone seemed genuinely happy to help in whatever way they could. I will definitely stay here again.
24. März 2014
Rated 5 out of 5 by Jklemmt Wonderful experience
I was very impressed by the Westin Alexandria. From the appearance of the lobby to the cleanliness of our room, I was completely satisfied! The staff was incredible! They went out of their way to make sure my stay was a top notch experience. They were very friendly and efficient! I will definitely stay at this property again when I come back to the DC area!
12. März 2014