Rated 5 out of 5 by Lisa38 Great experience
I have been to this hotel 3 times in the last 6 months and I am always treated well and enjoy the facilities. It feels classy and clean. The food during our meetings was great as well. On my last trip, I was in a hurry to leave and packed quickly and forgot to empty a drawer of clothes and left my phone charger. I called when I got home. I received a call back from security within minutes and no more then 10 minutes later, my things were picked up by FedEX on a Friday afternoon at 4:00. I really appreciated that level of responsiveness!
October 4, 2014
Rated 3 out of 5 by McCarthy This hotel has comfort bedding
The room was clean and comfortable - especially the Heavenly pillows and comforters. We were disappointed in dinner at the hotel restaurant. However, the next day at lunch we had a great hamburger and fries there. We also stayed at the Westin in Richmond and enjoyed one of the best meals of our trip.
October 5, 2014
Rated 4 out of 5 by Richmond19 Always a good rest
I love the Westin. This weekend I just needed a place to hang my hat for one night and could have gone cheaper. But sleeping at the Westin is always a good experience. The rooms are clean, the showers are great, and the location worked perfectly.
My only complaints: my mini fridge was broken and empty and my wifi (which cost $10 a day) cut out. It was easily reconnected after a phone call but I though the cost was unreasonable as I only used it for an hour or less.
September 29, 2014
Rated 5 out of 5 by JM65 Excellent Staff
During a business trip we moved to this hotel after one night in another hotel. The service was excellent. The staff was friendly, helpful, and made our stay excellent. The room was very clean, quiet, and comfortable - typical for a Westin. It was the great staff that put this hotel on top.
September 28, 2014
Rated 2 out of 5 by usptotraveler Horrible Hotel
The check-in staff was very rude and unhelpful when I asked simple questions. There was little hot water. The breakfast at the restaurant was expensive and not good at all. They charged $5.00 for a cup of coffee.
There were two staffers that were good and professional though, Rachel and Amanda.
September 26, 2014
Rated 5 out of 5 by historygal Enjoyed my stay
I recently stayed at the Westin Alexandria, VA, for a 3 day business meeting. The room was clean with comfortable beds. I appreciated having internet access, complementary bottles of water, small refrigerator, and nice bedding. The hotel staff were nice and helpful. They provided a map of the area and places to eat in walking distance. While the hotel is not located in the historic part of Old Town Alexandria, the hotel has a complementary shuttle which will drop you off and pick you up if you want to explore King Street. I highly recommend. this hotel.
September 5, 2014
Rated 5 out of 5 by KBCoach Staff is caring and professional
I took a team of six high school boys to an academic competition at this hotel. My room was delightful: the most comfortable bed I've found in a hotel, floor-to-ceiling windows giving a nice view of beautiful Alexandria and the weather overhead (between sunny days, I watched an evening thunderstorm), in-room safe, pod coffee maker with Starbucks coffee, double-head shower, hair dryer, and a robe for my use while there. I could have requested a mini-refrigerator if I'd wanted one.
The staff treated me exceptionally well. A difficulty with the room reservations on arrival was handled with courtesy and unfailing patience. I asked for a spoon; they brought a whole set of utensils. They loaned me an umbrella when it rained and scissors to cut apart boarding passes. Speaking of which, they have a dedicated computer/printer just for printing out boarding passes. (Other printing needs are covered at the business center, for which there is a charge.) We arrived very late the first night, and the staff cheerfully directed us to the only store open at 11:30pm: a 7-11 two blocks away.
There are charges for things that are sometimes free at other hotels, so be careful of that. Internet is $9.95 for the first day, but it's $27 for three days and $35 for four days. (Our group rate covered that, but it had to be taken off the bill at the end of our stay.) Valet parking is $24 (or you can find a spot on the street yourself). There is no free shuttle to/from Reagan International Airport, but they will send a shuttle as late as 10pm to the Metro stop to pick you up, or arrange for a taxi to meet you after 10pm. (Our taxi cost $10 plus tip.)
Facilities: very nice meeting rooms, smaller-than-expected swimming pool, hot tub that was closed for cleaning two of the nights we were there, but very pleasant the last night.
Around the hotel: Besides the 7-11, there are numerous sandwich shops and luncheon spots. In the evening, the lights around the fountains make a kind of wonderland to walk among. Great spot for an evening walk! Starbucks in the hotel building. No shopping nearby (but lots in Old Town Alexandria, and the free King Street shuttle takes you there from the Metro station 3 blocks away).
June 7, 2012
Rated 5 out of 5 by ETFP beautiful hotel
This hotel was booked for us, so we had no idea what we were getting, but were very pleasantly surprised. Clean beautiful modern rooms, lovely staff, very good shower head (I'm picky!), fantastic bed linens. I forgot my toothbrush, they brought one to my room at 9pm within 5 mn, of my request. Only quibble is pool only open from 4pm -10pm on weekdays and restaurant way overpriced. Highly recommend this hotel.
September 9, 2014