Rated 3 out of 5 by Alena901 El personal fue muy amable
La estancia en general ha sido positiva. Pero me gustaría destacar especialmente a señorita Corina de la recepción, que fue muy amable y nos ha solucionado el problema en menos de media hora, consiguiéndonos la habitación con las características que queríamos.
Muchas gracias, Corina.
November 24, 2013
Rated 4 out of 5 by bodo1 dirty towels
some towels has had hairs from whom ever.
long hairs in the bathroom.
November 25, 2013
Rated 5 out of 5 by JOMASACA EL SITIO DE VALENCIA
SIN DUDA, EL LUGAR DONDE HOSPEDARSE Y DISFRUTAR DE VALENCIA, SI BIEN HAY QUE AVANZAR EN LA MEJORA DE LAS INSTALACIONES DEL SPA
November 20, 2013
Rated 2 out of 5 by Alexandra57 Spacious room and good location, but need improvement on service
At check-in, the receptionist was not nice at all.
There was some problems with the toilet in my room. Although I called for the maintainance, it took 30 minutes. The guest service should have told me if it takes time.
At check-out, I asked to the receptionists how to get to Joakin Sorolla station. Two of the receptionists seemed not sure. I had to go to the closest station to ask.
I found out that Joakin Sorolla station was wasy access from the hotel by metro. I couldn't believe that they did not tht such a small information.
Altough the room was spacious and the location was nice, I was not satisfied with the service at all.
I have stayed at several starwood hotels in spain, but I will never going to stay at the hotel.
November 9, 2013
Rated 5 out of 5 by Julian88 beyond our expectations
we arrived from a somewhat damp and drizzly Barcelona to a warm and sunny Valencia. The hotel is in a traingle shape and we were told by the receptionist it was a former factory that had been converted into a hotel.
Everything about this hotel was amazing, the rooms were way bigger that I had expected, the bathrooms were palatial and the bed just cried out to be slept in.
The concierge staff were helpfull in giving us directions to all points in Barcelona and the bus services are very convenient.
This hotel is a definite go-to location in Valencia and conbined with the local food, beaches and weather made our short stay memorable.
October 21, 2013
Rated 5 out of 5 by Mugsey84 Great hotel in Valencia
5 minute walk from the center of town, which was perfect. It was actually really nice to be able to retreat back to the hotel after a night out. Hotel is right on a park so outdoor runs were very nice. Also, located in between city center and the Art/Science part of town, both walking distance. Extremely helpful staff, we were there during Las Fallas and the staff was very eager to give us recommendations on where to eat, where best to watch the festivities and where to go out at night. Also, nice workout facilities. Would definitely return/recommend, as it far exceeded my expectations. Thanks to the staff! You definitely confirmed my love for Starwood
May 9, 2012
Rated 5 out of 5 by JoseRa Habitaciones grandes y maravillosas
El hotel es increíble, habitaciones de tamaño grande, camas muy comodas y sobre todo un baño de ensueño. Recomendable a todo aquel que quiera tranquilidad en un lugar muy bonito.
November 4, 2013
Rated 5 out of 5 by Chess Great Hotel, Great Staff
We were very pleased and had a great time staying at the THE WESTIN VALENCIA.
The room was very clean and we had a wonderful sleep in the comfortable bed. The staff at the bar and restaurant was outstanding .
Three people who stood out in my memory and to whom I’d like to give special thanks to are Mr. Pablo from the bar, Ms. Almundena from the front desk, and Mr. Andrew, restaurant manager. All three provided very professional and friendly service, and were helpful and welcoming far beyond expectations. We hope these individuals are rewarded for their efforts to make the hotel a warm and inviting environment.
April 21, 2012