Rated 5 out of 5 by VidaK Staff
Welcoming,attentive and helpful, made me feel like they cared about me
January 24, 2015
Rated 4 out of 5 by Pab31 Great hotel, few flaws
Outstanding location, big comfortable beds and a nice buffet breakfast. Staff was kind and helpful, however the valet parking is messy and complicated with all the stamps. Overall I had a good stay, but during check-out they over charged me and took me over a week, folios and plenty of emails to get everything sort out. Despite this, I would come back to this property.
October 3, 2014
Rated 5 out of 5 by SuziQ9999 Very responsive staff
We utilized the concierge for information, Alejandro was very helpful. While we were out, he printed out driving directions for us. When we returned to the hotel, he found us and then gave us the directions and additional information he had found.
We had a late night snack in El Jardi restaurant, very good food and again the staff made us feel very comfortable and they were very efficient. Rooms were beautiful and clean. On departure day, we didn't want to take the time to sit for breakfast. The staff at Rosmarino restaurant helped us make "to go" coffees and croissants. It was a great touch that fit our needs perfectly.
August 23, 2014
Rated 5 out of 5 by Mhuber MHuber
Very good stay, the witers were a bit forgetful
August 11, 2014
Rated 4 out of 5 by KPY33 Comments on service
Compliments to your staff in the lobby who were helpful and responsive throughout my stay earlier this week. Keep up the good work.
August 8, 2014
Rated 5 out of 5 by Tyler528 Comfort and Luxury
I could not have been more pleased with my stay at the Westin Valencia. The room was spacious and comfortable. The staff was very helpful and courteous. The location of the hotel is great for walking through the city. I have nothing but kudos for the Westin. Thank you for a comfortable stay.
August 5, 2014
Rated 5 out of 5 by johnhkr excellent service and superb facilities
From arrival to departure our five night stay was notable for highly professional and courteous service, excellent facilities and consistently high quality food.
July 30, 2014
Rated 3 out of 5 by aleman Need maintanance
every time I got a room the windows were not able to close fully / proper. need to ask the maintanace staff for repair, and as I asked for a room change they always told me fully booked .
overall it is a very nice hotel but the repair and refurbishment needs to be more intensively done. Like the swimming pool also not very clean and repaired condition.
July 28, 2014