Rated 2 out of 5 by Detroitmi Westin Valencia Spain
I stayed for three weeks during the month of July for a business trip. The following areas need improvements:
* internet connection very slow and I have to login multiple times and move around the room for better connection.
*last week of stay was trouble couldn't go to sleep due to next door baby crying all night long. Answer from staff sorry we can not move you to another room.
*accountability, I found a gold chain on the floor and took it to the receptions so they can give it to whom ever lost it. I asked them the following day to see if they found the owner, sadly they have no record of any gold chain. Make sure you don't lose any thing you may not see it again.
*food was very blunt no spice or taste, lack of flavors.
*spg point missing, need better accountability.
Overall place need more improvements to be 5star hotel. For now I give it a 3***
July 23, 2014
Rated 4 out of 5 by MG4405 Nice hotel
Nice hotel with excellent facilities and extremely helpful staff. The only challenge is that it is on the other side of the town and there is nothing close by for eating, except for in the hotel.
July 24, 2014
Rated 4 out of 5 by Cheetaraa This hotel has great features BUT
Might be the best hotel in town, everything is excellent, the room comfort is higher than my expection BUT, there is a huge "but" here, internet connection is very very bad.
I'm a starwood elit member, I always choose Westin Hotel for my stays in Valencia. This time I stayed for 10 days for business purpose. At the beginning of my stay, I didn't care about the poor connection as I had my own mobile internet, but some time later I needed to make online applications from my laptop and there was no internet. It's a shame suffering from a bad connection for such a big hotel. I requested a reuter and it's almost fixed but kept the situation.
I hope poor connection problem would be fixed, becuase it's one of the biggest criteria to choose the hotel.
July 14, 2014
Rated 5 out of 5 by Giuspas The best hotel in Valencia!
I recommend this hotel to anyone who will travel to Valencia! I think it is the best location to be as services. This hotel has all the positive aspects of the Westin brand: comfortable bed, food quality ', a gym, sauna and fitness center with spa water! Friendliest staff, very kind and very professional! I really think that I'll be back '!
July 13, 2014
Rated 4 out of 5 by TerriN Lovely Hotel Restauarnt Service Needs Assistance
This is my second visit to the property, once in January 2014 and again this past weekend. The rooms are lovely, clean and comfortable. My only complaint now as well as in January was the restaurant the slowness in the service and not enough people waiting on the tables. In addition, my family and I wanted to eat at one of the restaurants and while there was no one sitting there at 9:00 pm I was told there would be no room for my party of four even though I was a hotel guest. That was disappointing.
July 7, 2014
Rated 4 out of 5 by nfn66 Great facilties, mostly...
The only thing this hotel really lacks and is behind the curve on is the lack of free Wifi. Its a long time since I have been asked to pay extra for Wifi especially in a premium hotel.
July 11, 2014
Rated 5 out of 5 by Dre33 Great recognition of platinum members
My stay here was short so I can't comment too much about the surrounding areas but the hotel itself was great. Had all the necessities and I was upgraded to a 2 room suite with an odd layout. Nevertheless it was a great time as the room had a cute terrace/balcony. Good times.
July 9, 2014
Rated 5 out of 5 by Christopher42 Magnificent five-star hotel in Valencia
Hotel is conveniently located, with beautiful rooms, outstanding service and top quality amenities. I will definitely stay here again the next time I'm in Valencia.
July 8, 2014